Air India Customer Care

Air India Customer Care / Call Centre details

Air India call centre

Toll Free India: 1800 180 1407 (from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only)

Opening hours: 24×7

E mail: call.del@airindia.in, call.bom@airindia.in

For forwarding scanned copies of travel documents for re-issuance of Tickets / Updating FFP mileage

E mail: traveldocs@airindia.in

Air India Online Bookings Customer Care / Helpdesk

Opening hours: Monday to Saturday , 0930 hrs. – 1730 hrs. IST

Telephone: 011-24624074, 011-24624075 (Landline number)

E mail: eCommerce@airindia.in

Air India Frequent Flyer (FFP) contact

Toll Free India: 1800 180 1407 (from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only)

Opening hours: 24×7

Email Addresses for FFP members

General Queries: flying-returns.ai@iclployalty.com

Missing Miles / Retro Credit on AI: airindiaretros.ai@iclployalty.com

Missing Miles / Retro credit on Star Partners: starallianceretros.ai@iclployalty.com

Silver Edge Members silveredge.ai@iclployalty.com

Golden Edge Members: goldenedge.ai@iclployalty.com

The Maharajah Club Members: maharajahclub.ai@iclployalty.com

Air India International Customer Care

Air India Customer Care USA/Canada

USA Toll Free Number :1800 223 7776 Canada Toll Free Number :1800 625 6424

Air India Customer Care UK

UK :44 207 760 3290 (Local)

Air India Customer Care France

Paris :0033-1-76545741 (9am to 9pm) (Local)

Air India Customer Care Germany

Frankfurt :0049-69-12009821 (9am to 9pm) (Local)

Air India Customer Care Australia

Australia Toll Free Number :1800 247 463

Air India Customer Care Singapore

Singapore :00-65-62259411 (Local)

All foreign locations (International Chargeable Calls)

Any location other than India, the Air India Contact Centre, please call +91-22-25818515 and +91-44-66921455.

*Calls may be charged as per applicable international call rates.

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