Air Asia Singapore Office

Flight Queries? Call an Expert

Best known as a low-cost carrier with its base in Malaysia and hub at Kuala Lumpur International Airport, Air Asia was founded in 1993. The goal of the proprietors of Air Asia was to make flying simple and affordable for everyone, and the airline’s staff is working tirelessly to realize this goal. The UK, New Zealand, Australia, India, South Korea, China, and Sri Lanka are just a few of the more than 400 places that Air Asia currently flies to throughout the globe.You can contact them with questions about purchasing tickets, changing or cancelling them, finding cheaper rates, receiving special discounts and offers, missing or lost luggage, etc. Physically visit the Air Asia office in Singapore or call the office’s phone number. You can either physically visit the Air Asia Singapore Office or call the office’s phone number. The details are listed below.

Details About Air Asia Singapore Office

Air Asia Singapore Office Address
Row 4, Departure Level 2, Singapore Changi Airport Terminal 4
Air Asia Singapore Office Contact Number
+1-844-234-6014 ,0845 605 3333
Working Hours24 Hours
Online Manage
Check Flight

Airport Details of Air Asia Singapore Office

Airport NameSingapore Changi Airport
Airport CodeSIN
AddressAirport Blvd., Singapore
Contact Number+65 6595 6868

Details of Air Asia Singapore Office Map Location

Services Provided by Air Asia Singapore Office

Flight ticket booking processTicket cancellation
Rebooking policy and processRefund policy
Flight status, schedule, and other informationCheck-in facilities and baggage allowance
Class optionsSpecial deals and offers
In-flight services along with entertainment, Wi-Fi, and mealsAirport facilities and other details
Details about the frequent flyer program and its rewardsMissing, delayed, and damaged baggage

Service for Baggage

The majority of airlines provide a baggage service for clients who have made reservations. This package usually includes baggage check-in, baggage delivery at the destination, and help with misplaced or broken luggage. If necessary, you could also be able to purchase more luggage space from the airline. Although baggage handling is frequently free, there can be an additional charge depending on the airline and the type of ticket bought.

Service for Pet Travel

Nowadays, a lot of airlines provide services for those travelling with their animal friends. Typically, this service includes assistance with ticket reservations, pet check-in at the airport, special accommodations for pets during the flight, and gathering any required documentation, such as health certifications. Even specific pet carriers are offered by some airlines for for usage by passengers during their flight. This service’s pricing will vary depending on the airline and the type of ticket you buy, but it is typically already factored into the ticket price.

Cancellation Service

The majority of airlines provide free ticket cancellation services, allowing consumers to change their travel plans without being charged. Before making a flight reservation, it’s crucial to understand all terms and conditions because cancellation policies differ depending on the airline and kind of ticket bought. Customers may occasionally be qualified for a refund if they miss their flight due to unavoidable circumstances or cancel within 24 hours of purchasing their ticket (i.e., weather delays or cancelled flights). Arrival Services Many airlines now have online check-in services that enable customers to check in from anywhere using their computer or smartphone, allowing them to skip lengthy lines at the airport check-in counter.The cost of online check-in varies based on the airline and type of ticket purchased, however it is frequently free.

Special Assistance

For travelers who require wheelchairs or oxygen tanks while flying, many airlines now provide special support services. Through these services, qualified staff are available to help travelers with whatever they need, from airport check-in to boarding and deplaning to transportation at their final airport terminal. It’s vital to understand all terms and conditions before making a flight reservation because special assistance programmes are normally free but may incur an additional cost depending on the airline and type of ticket purchased. Additionally, before making a flight reservation, travelers should speak with customer service staff directly if they have any queries about the special assistance programmes provided by particular airlines.


Flying can be stressful but there are plenty of helpful services available that can make your next trip more enjoyable and stress-free! From baggage handling to pet travel services, from cancellation policies to online check-ins—there’s something for everyone! Make sure you research all services offered by your chosen airline prior to making reservations so you know exactly what kind of support you’re getting when it comes time fly!

AirAsia X Airbus A330-300 9M-XXB Takeoff from KIX 24L

Frequently Asked Questions (FAQs) – Air Asia Singapore Office

Where is the Air Asia Singapore office located?

Air Asia Singapore’s main office is located on 185 Airline Road, which is on the seventh floor of Airline House in the Paya Lebar Region.

How many flights does Air Asia operate from Singapore?

Air Asia Singapore operates 218 flights per week from its Singapore office, providing connections throughout Southeast Asia and beyond.

How can I check in for my Air Asia flight from Singapore?

Checking in for an Air Asia flight from Singapore is a breeze! Air Asia operates out of two airports – Changi Airport and Seletar Airport. For both airports, there are plenty of convenient options for checking in. Air Asia passengers departing from Changi Airport can check-in either online or at the Air Asia Singapore office at the airport itself.

What are the food and beverage options on Air Asia flights from Singapore?

Air Asia’s flight from Singapore offer unique food and beverage options to keep passengers energized and refreshed during their journey. Everything from fresh wraps, sandwiches and sweet treats to savory Asian snacks such as satay sticks and fishcakes can be found on the AirAsia menu. Passengers will also be pleased to find a wide range of hot, cold and alcoholic refreshments including local and tropical fruit juices, international beer brands, soft drink mixes and of course, Airasia’s very own Airasia Hot Chili Sauce.

Are there any special offers from Air Asia for flights from Singapore?

Air Asia offers many promotional fares and discounts, especially to customers in Singapore.


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