All Nippon Airways Manila Office

Flight Queries? Call an Expert

All Nippon Airways Manila office in Philippines offers travellers a reliable, comfortable, and safe way to get to their destination. Planning a trip overseas can be daunting, one of the most important things you need to take care of is your flight. The ANA Manila office makes it even easier for travelers in the Philippines to book their ANA flights with ease. Let’s take a closer look at what this office has to offer.

Details About All Nippon Airways Manila Office

ANA Manila Office AddressANA 15th Floor
Tower 2, RCBC Plaza
6819 Ayala Ave
Cor Sen Gil Puyat Ave
Makati City 1200
Manila Office Phone Number1 800 1 8160 330/+63 2 553 8000
Ana Airlines Office Hours8:30 am – 5:30 pm (Monday – Friday)
Office closed on Weekend and Public Holidays.
ANA Official
Check your flight status here:
Online Check-in
Check Baggage allowance of All Nippon Airways:
Mishandled Baggage, Lost, Delayed or Damaged Baggage:
ANA Official YouTube
Official Facebook
Instagram Account
Airport NameManila Ninoy Aquino International Airport

Airport Details of All Nippon Airways Manila Office

MANILA Airport NameNinoy Aquino International Airport
MANILA Airport CodeMNL
MANILA Airport AddressPasay, 1300 Metro Manila, Philippines
Contact Number+63 28771109

All Nippon Airways Office in Manila Terminal 

The arrival and departure of All Nippon Airways take place at Terminal 3 of Manila Airport

Queries Regarding All Nippon Airways Office in Manila

Flight Ticket Booking
Flight Ticket Cancellation
Ticket Rescheduling
Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor Service
Flight Information
In-Flight Meals
In-Flight/Airport Wifi
Delayed Flights
Promotional Fares
Concierge Services
Airport Transportation
Visa on Arrival
Receipts and Refunds
Baggage Allowance
Airport Lounges
In-Flight Entertainment
Missing Luggage
Airport Transfers
Animals and Pets
Seats Selection and Enquiries
Transit Information
Trip Insurance
Duty Free Allowance
Visa Information
Immigration Services
Airport Facilities
Duty Free
Sports Equipment
Mobile App
In-Flight Duty Free
Privilege Club

Booking & Cancellation Policies of Manila Airport Office

The All Nippon Airways Manila office offers customers a variety of booking options, including online booking as well as telephone and in-person booking at their office. Customers who wish to cancel or make changes to an existing reservation should call or visit the Manila office for assistance. Please note that there may be additional fees associated with cancellations or changes depending on the type of ticket purchased.

Baggage & Lost & Found Services at Manila Airport Terminal

All Nippon Airways Manila provides customers with information regarding All Nippon Airways Manila baggage allowances and restrictions as well as information about lost items. Customers can check-in up to 3 hours before departure time at their office in order to drop off any checked luggage they may have. The Manila office also has a lost and found service where customers can file a claim if they’ve misplaced anything during their flight or while at the airport.

Lounge & Check-in Services at Airport Terminal

All Nippon Airways Manila has its own lounge for premium members of the airline’s loyalty program, ANA Mileage Club. This lounge is located inside of NAIA Terminal 2 and provides access to comfortable seating areas, free Wi-Fi, complimentary refreshments, and more. In addition, customers can check-in for their flight at certain times throughout the day at the ANA ticket counter located near Gate 7 in NAIA Terminal 2.

Special Assistance Services at Manila Airport

For passengers requiring extra assistance due to disability or age (over 75 years old), Please contact the All Nippon Airways Manila Office for more information about available services such as wheelchair assistance, priority boarding, pre-boarding announcements, etc. Customers should contact in advance of their intended travel date in order to ensure that these services are properly arranged prior to arrival at the airport terminal on day of departure.

Types of Aircraft Available with All Nippon Airways

  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A380-800
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200
  • Boeing 777-200ER
  • Boeing 777-300
  • Boeing 777-300ER
  • Boeing 777-9
  • Boeing 787-8
  • Boeing 787-9
  • Boeing 787-10
  • Boeing 767-300BCF
  • Boeing 767-300F
  • Boeing 777F

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All Nippon Airways (ANA) ECONOMY Class on B787-9

Frequently Asked Questions (FAQs) – All Nippon Airways Manila Office

How to contact All Nippon Airways Manila office?

All Nippon Airways Manila office provides customers with a variety of services, including ticketing, baggage and flight inquiries. Customers wishing to contact All Nippon Airways’ Manila office can phone the helpline on +63 2 8789 1062 or send an email to for inquiries or bookings. All queries submitted through the above channels are handled within 24 hours by dedicated customer service agents who are available 9am to 5pm Monday to Saturday except for Philippine Public Holidays. Detailed information about All Nippon Airways’ Philippines Office is also available on the company’s website at for those who may wish to further understand our products and services before contacting us.

What are the operating hours of All Nippon Airways Manila office?

All Nippon Airways Manila office is conveniently open for business from Monday to Friday, 9 am to 5 pm. All Nippon Airways` helpful staff are available during these hours and would love to answer all your queries regarding their services. All Nippon Airways prides itself on providing exceptional customer service so please don’t hesitate to reach out!

How to book a flight with All Nippon Airways?

All Nippon Airways offers flight booking services to and from major cities. To make reservations, you may contact All Nippon Airways’ Manila office by phone or email for detailed instructions. The airline’s website also provides passengers with helpful information and tools for booking flights with All Nippon Airways. You can search for the best rates, compare fares, view available flights and reserve your seat in just a few steps. All Nippon Airways also offers an online check-in service so you can save time at the airport and head straight to your gate when you arrive. Booking your All Nippon Airways flights has never been easier!

What are the baggage allowance for All Nippon Airways?

All Nippon Airways has a generous baggage allowance for passengers who are departing their Manila office. All Economy class and Premium Economy class passengers have complimentary baggage allowance of up to 20kg, whereas Business Class and First Class passengers can bring additional 2 pieces of 23kg and 32kg respectively. All checked in baggage must not exceed the cumulative dimension of up to 203cm (length + width + height). Moreover, all carry-on baggage must by no means exceed 10 kg in weight and 115 cm (length + width + height). Passengers should adhere to All Nippon Airways’ baggage restrictions as failure to do so may result in additional charges and fees.

What are the in-flight services offered by All Nippon Airways?

All Nippon Airways is a globally renowned airline provider offering superior services both on the ground and in the air. All Nippon Airways’ Manila office provides new, comfy cabins with ample legroom, along with a variety of tasty meals, snacks and drinks. All Nippon Airways also offers entertainment options such as movies, music, games and books that can be used throughout your journey. Furthermore, All Nippon Airways ensures that you stay connected even when flying by providing high-speed Wi-Fi access during flights. All of these services bring an elevated in-flight experience to passengers travelling with All Nippon Airways.


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