Inquiries for Lost and Found Items and Delayed or Damaged Baggage
The below contacts are with in USA / Canada
Lost/ Left behind:
Lost items will be kept at the arrival airport. If you have left something behind, please contact the relevant arrival airport.
Delayed or damaged baggage:
Contact the relevant arrival airport within 7 days of collecting your baggage.
Note: In some cases articles which are discovered within the airport rather than the aircraft cabin may be kept within the airport building or the local police station. Please inquire after confirming who you should contact.
When calling from outside the United States, dial the country code [1] and the number.
City | Lost and Found | Hours of Operation S = Summer Timetable W = Winter Timetable | Delayed or Damaged Baggage | Hours of Operation S = Summer Timetable W = Winter Timetable |
---|---|---|---|---|
Los Angeles | 310-646-1480 | 8:00-16:00/ 20:30-01:00(S) 7:00-15:00/ 19:30-00:00 (W) | 310-646-1480 | 8:00-16:00/ 20:30-01:00(S) 7:00-15:00/ 19:30-00:00 (W) |
San Francisco | 650-821-0262 | 08:15-10:30/ 13:20-16:00 (S) 07:15‐09:30 13:00-15:00 (W) | 650-821-0262 | 08:15-10:30/ 13:20-16:00 (S) 07:15‐09:30 13:00-15:00 (W) |
San Jose | 408-441-5468 | 09:15-15:30 (S) 08:15-14:30 (W) | 408-441-5468 | 09:15-15:30 (S) 08:15-14:30 (W) |
Seattle | 206-246-2986 | 08:30-17:00 (S) 07:30-16:00 (W) | 206-246-2986 | 08:30-17:00 (S) 07:30-16:00 (W) |
Washington D.C. | 703-972-0061 | 07:30-16:00 (S) 06:30-15:00 (W) | 703-972-0061 | 07:30-16:00 (S) 06:30-15:00 (W) |
New York | 718-425-5415 | 08:00-16:30 (S) 07:00-15:30 (W) | 718-425-5415 | 08:00-16:30 (S) 07:00-15:30 (W) |
Chicago | 773-686-5216 | 05:30-19:00 (S) 05:30-18:00 (W) | 773-686-5216 | 05:30-19:00 (S) 05:30-18:00 (W) |
Houston | 832-626-2450 | 07:00-15:30 | 832-626-2450 | 07:00-15:30 |
Vancouver | 604-207-5800 | 11:00-19:00 | 604-233-1176 | 09:30-17:30 |
Honolulu | 808-838-0190 Ext. 214 | 8:00-16:00 | 808-838-0190 Ext. 214 | 8:00-16:00 |
*The hours of operation are shown in local time.
For other countries, please visit ANA Airlines – Airport Lost and Found, Delayed, Damaged Baggage