Avianca Airlines John F. Kennedy International Airport Terminal (JFK)

Flight Queries? Call an Expert

Do you have to catch the Avianca Airlines flight from John F Kennedy International Airport? 

Well, if you want to make it all simple and enjoy a pleasurable journey, you must be aware of some important information related to the airport and the flight. So, it is a good idea to keep a few things in mind before starting an air trip or planning a new one.

This might assist you to deal with any issues you run into at the last minute. It will be helpful to read through this guide till the end. You may find out crucial details about the Avianca JFK Terminal, ticket purchasing, check-in, refunds, luggage claims, and more. This ensures you catch your flight on time without any hassle, whether it’s a leisure or business trip. 

Details of Avianca Airlines John F. Kennedy Airport

The Avianca Airlines JFK Airport Terminal is 4, be it the arrivals or departures of flights at John F Kennedy International Airport.

Airport NameJohn F. Kennedy International Airport
Avianca Airlines John F. Kennedy Airport AddressQueens, NY 11430, United States
Airport CodeJFK
Avianca Airlines John F. Kennedy Airport Contact Number+17182444444
Avianca Airlines John F. Kennedy Airport TerminalTerminal 4
Working Hours24 hours

Services provided by Avianca Airlines at John F. Kennedy Airport Terminal JFK

At the Office of Avianca Airlines at John F. Kennedy Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi


Contact travel representatives at Terminal 4 with any questions you may have about your current reservation or about bookings in general. You must give them the required details and payment in order to confirm your reservation.

You may also choose to book online through the website of Avianca Airlines. The option is given on the homepage. 

Booking Modifications or Seat Upgrades

For questions regarding seat upgrades or other adjustments you need to make to your reservation, such as adding extra seats, purchasing extra baggage, rescheduling your flight, altering your location, etc., you can contact the travel representatives.

Cancellation and Refund

It is best to consult with a representative at Terminal 4 for the process and other pertinent information in detail if you need to cancel your reservation due to an unforeseen circumstance. Additionally, you can ask for help in posting a refund request and reclaiming your money, if it is applicable to your ticket.

Baggage Claim

You are advised to get in touch with the travel managers at the Avianca JFK Terminal for a prompt resolution if you have lost your luggage. You could be required to complete a form outlining all the essential baggage-related information.

Baggage Allowance

The weight of your carry-on bag must not exceed 22 Lb and the dimensions must be up to 14x22x10 inches only. In the case of checked baggage, the weight should be less than 50 Lb, if you are traveling in Economy Class. On the other hand, if you are in Business Class, the weight can go up to 70 Lb (for XXL size).

Check-in at Avianca Airlines JFK Airport Terminal

You must check your bags and produce the relevant identification or travel documents at the Avianca Airlines check-in counter, which is located in Terminal 4. Your boarding card will be provided to you once all requirements have been fulfilled. However, check to see if your luggage fits inside the airline’s permitted limits. If not, you will be suggested at the counter to purchase additional baggage by paying applicable charges.

You may also mark your check in online. Visit the website of Avianca Airlines and refer to the “Online Check-in” tab given on the homepage. Enter your reservation code and last name to proceed. It may be noted that the online check-in facility opens 48 hours before the flight’s departure. 

Flight Status

You can get in touch with the Avianca Airlines customer care department at Terminal 4 to learn the status of your flight.

Special Services

If you need help at the boarding gate, on the flight, or anywhere else, you can ask the agents at Terminal 4 to arrange for a wheelchair or other medical services, owing to your physical or sensorial conditions. You can also request a portable oxygen concentrator or portable dialysis equipment.

In accordance with the airline’s rules, the agents will also let you know whether there is any additional medical equipment you can bring with you and check as a major piece of luggage. Additionally, the airline’s staff also arranges service dogs.

However, you must post the request for any such requirement much in advance, so that the necessary services could be provided to you on time.

Car Rental

You can speak to the staff at Avianca Airlines JFK Airport Terminal if you wish to book a car rental service or have any other queries regarding the same. 

Avianca LifeMiles

This is a rewards program introduced by Avianca Airlines that lets you earn miles. You can earn benefits on your future bookings with Avianca. Get in touch with an executive at Terminal 4 to know more about the LifeMiles program.

Avianca Airlines John F. Kennedy Airport Map

Frequently Asked Questions (FAQs) of Avianca Airlines John F. Kennedy Airport

What Terminal is Avianca at JFK?

The arrival and departure of Avianca Airlines flights are operated through Terminal 4 of John F Kennedy International Airport.

What is the Avianca JFK Departures Terminal?

The departures of Avianca Airlines flights take place from Terminal 4 of John F Kennedy International Airport.

What is the Avianca Arrival Terminal JFK?

Avianca Airlines flights arrive at Terminal 4 of John F Kennedy International Airport.

Can I book a car rental service from John F Kennedy International Airport?

Yes, you can easily book a car rental service from the airport as per your defined schedule. It is advised to reach out to the travel representatives at Avianca Airlines JFK Airport Terminal for detailed information or other queries in this regard.

What is the Avianca Airlines New York Office Contact Number?

In case of booking-related queries or any other issues, the customer support team of Avianca Airlines New York office may be contacted at (800) 284-2622.

Is a parking facility available at John F Kennedy International Airport?

Yes, a huge parking facility is available at the airport. You can also book the same beforehand through the airport’s website, so as to be on the safer side.

What are the facilities available at Terminal 4 at the airport?

Terminal 4 at John F Kennedy International Airport houses restaurants and cafes, fashion accessories outlets, and a baggage storage area.


Leave a Reply

Your email address will not be published. Required fields are marked *

Call for booking, cancellation, check-in, baggage & more…