Avianca Airlines John F. Kennedy International Airport Terminal (JFK)

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Travelers are often drowned in a sea of worries when they have to plan a flight or prepare for an upcoming flight; procuring all the relevant and correct particulars pertaining to airport terminal, baggage allowance, inflight dining / entertainment / wifi, seat selection, airport transfers / transportation, special assistance services, etc., are but only a few examples of travelers’ concerns. This page contains details relevant to the individuals and / or groups who may have a flight departing from or arriving at the Avianca Airlines John F. Kennedy International Airport Terminal.

Details of Avianca Airlines John F. Kennedy Airport

The Avianca Airlines JFK Terminal is 4, at John F. Kennedy International Airport.

Airport NameJohn F. Kennedy International Airport
Avianca Airlines John F. Kennedy Airport AddressQueens, NY 11430, United States
Airport CodeJFK
Avianca Airlines John F. Kennedy Airport Contact Number+17182444444
Avianca Airlines John F. Kennedy Airport TerminalTerminal 4
Working Hours24 hours

Services provided by Avianca Airlines at John F. Kennedy Airport Terminal JFK

At the Office of Avianca Airlines at John F. Kennedy Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi


Individuals and / or groups can contact the Avianca Airlines JFK terminal office to make flight ticket reservations; the airline representatives will help book tickets suited to accommodate travelers’ specifications.

Manage Booking

Passengers can request for assistance of the staff stationed at the office of Avianca Airlines at JFK airport if help is required to manage booking(s). Passengers can add / remove flight related amenities and services and / or make changes to their reservations, if needed; alternatively, passengers can manage booking(s) by themselves via the airline’s website / mobile application.

Baggage Allowance

Baggage allowance must be purchased additionally; ticket fares do not include the cost of cabin / checked baggage allowance. Baggage allowance can be purchased at the time of check-in at the airport office of Avianca Airline JFK terminal. Passengers can even purchase the baggage allowance in advance on the Avianca Airlines website / mobile app.

Cancellation and Refund

Requests for cancellations and / or refunds of tickets can be made at the office of Avianca Airlines JFK terminal; note that only tickets issued directly by an official airline channel would be entertained.

Pet Travel Services

The airline permits pet(s) / animal companion(s) [dogs, cats and small ornamental birds] to be transported on their aircrafts; passengers can make pet travel reservations by contacting the office of Avianca Airlines at JFK airport. This service is chargeable, subject to availability and charges may vary depending on the size of the pet(s) / animal companion(s) and / or destination.

Delayed, Lost, or Damaged Baggage

In case of any lost / damaged / delayed luggage, passengers should rush to notify personnel at the airport baggage office; subsequently, passengers can contact the airline through their customer service center and / or online form available on the airline’s website. For more details refer to the airline’s official website or contact the Avianca Airlines office at JFK airport.


Passengers departing from John F Kennedy international airport have the option to check-in for their flights from 24 hours prior to a flight’s scheduled departure; they can check-in through the Avianca Airlines website / mobile app or self-service kiosk at the airport or in person at the airport check-in counter. Additional assistance can be sought from the representatives at the office of Avianca Airlines JFK terminal.

Special Assistance Services

Passengers in need of special assistance services can make arrangements with the assistance of personnel present at the office of Avianca Airline JFK terminal or by calling the airline’s customer service number [018000-953-434] at least 24 hours before their intended flight’s scheduled departure. Refer to the airline’s website for more information.

In-flight Wi-fi

Avianca airlines does offer inflight wifi to its passengers, this service is chargeable. For more information contact the Avianca Airlines office.

Airport Lounge

The airline does not have a dedicated Avianca Airlines airport lounge, however as a Star Alliance member airline, the passengers of this airline may access and use the services and amenities offered at the lounges of other member airlines of Star Alliance.

  • Lufthansa Business Lounge at Terminal 1
  • Lufthansa Senator Lounge at Terminal 1
  • Maharaja Lounge First Class at Terminal 4, 4th Floor
  • Maharaja Lounge Business Class at Terminal 4, 4th Floor
  • British Airways Lounge at International Terminal 7, 3rd Floor
  • Korean Air Lounge at Terminal 1
  • Swiss Lounge at Terminal 4, 4th Floor
  • The Lounge at Terminal 4, 4th floor
  • Virgin Clubhouse at Terminal 4

For more details contact the airline representatives at the Avianca Airlines terminal at JFK International Airport.

Car Rental at JFK Airport

Passengers arriving at JFK international airport can use the courtesy phones to call rental car companies and / or approach the rental car agency counters situated at the arrivals area of all terminals. 

Parking at JFK Intl Airport

All terminals are connected to parking lots via the Easy AirTrain; a number of parking options have been provided to facilitate all possible parking needs of all the persons driving to this airport. If help is needed, kindly ask the airport staff. Parking can also be booked in advance via the airport’s website.

Services & Amenities at JFK International Airport

The airport houses multiple services and amenities to ensure that all travelers arriving at or departing from JFK airport have a comfortable and stress-free airport experience; the services / amenities include:

  • Airport Information
  • ATM
  • Baggage Storage
  • Charging Station
  • Currency Exchange
  • Ground Transportation
  • Lounges
  • Medical Office
  • Nursing Suites
  • Restrooms
  • Service Animal & Pet Relief
  • Worship Spaces
  • Restaurants
  • Books & Magazines
  • Convenience Shopping
  • Duty Free
  • Electronics
  • Fashion & Accessories
  • Florist
  • Gifts & Souvenirs
  • Spirits & Wine
  • Travel Essentials

Refer to the airport’s website for additional information or contact the airport staff or the crew stationed at the office of Avianca Airlines JFK terminal.

List of Worldwide Avianca Airlines Offices

Avianca Airlines John F. Kennedy Airport Map

Frequently Asked Questions (FAQs) – Avianca Airlines John F. Kennedy Airport Terminal

Where are the Avianca Airlines JFK terminal departures?

Avianca airlines flights depart from terminal 4 at JFK international airport.

Where are the Avianca Airlines JFK terminal arrivals?

Avianca airlines flights are received at terminal 4 at John F Kennedy Airport.

Are car rental bookings available from the airport?


What terminal is Avianca Airlines at JFK?

All Avianca Airlines flight operations are managed from Terminal 4 at JFK airport.

Is a parking facility available at JFK Intl airport?



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