British Airways Amsterdam Airport Schiphol Terminal – AMS

Flight Queries? Call an Expert

Travelers flying solo or in groups, alike, swim through a shadow of doubts, concerns and questions. Be it locating the correct terminal for a flight, trying to discern whether the available baggage allowance would suffice or fall short, how early must one arrive at the airport in order to check-in at the airport counter, the list could go on. Bearing all that in mind, this segment has been put together for travelers to act as a guide to plan and prepare for an upcoming / future flight arriving at or departing from British Airways Amsterdam Airport Schiphol Terminal and relevant contact information has also been provided for all those to wish to contact the airline.

Details of British Airways Amsterdam Airport

The British Airways Amsterdam Terminal is 3, at Amsterdam International Airport.

Airport NameAmsterdam Airport Schiphol
British Airways Amsterdam Airport Address1118 CP Schiphol, Netherlands
Airport CodeAMS
British Airways Amsterdam Airport Contact Number+31 20 794 0800
British Airways Amsterdam TerminalTerminal 3
Working Hours24 hours
Official Website
Instagram Account

Services provided by British Airways at Amsterdam Airport Terminal AMS

Passengers of British Airways can request personnel to avail themselves of the services offered by the airline as listed here:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment


Flight bookings/reservations can be a troublesome task for some people, in such cases travelers can enlist the help of the team present at the British Airways Amsterdam Airport terminal. Travelers can provide the specific need & requirements for a flight and the representatives will do their best to put together an itinerary solution that satisfies all the expectations.

Manage Booking

Customers of British Airways can manage booking by logging in to the airline’s website and mobile app; in the off chance an individual is facing problems with making changes and / or adding services & amenities to their booking, they can request assistance from the team stationed at the British Airways Amsterdam terminal.

Baggage Allowance

British Airways provides free baggage allowance for passengers using their flight services; the limits for free baggage allowance for cabin carry-ons and checked luggage depend on ticket/fare class type. Refer to the airline’s website for the permitted weights and dimensions for cabin baggage and checked luggage.

Cancellation and Refund

Fare rules defined by British Airways policies determine whether a ticket cancellation is possible and / or if  a claim qualifies for a refund. Customers can request for cancellations and / or claim refunds with the help of personnel at the British Airways Amsterdam Airport terminal office.

Pet Travel Services

British Airways offers pet travel services to passengers who wish to plan pet travel plans; service dogs are admitted free of charge subject to British Airways Pet Policy. For costs and other pet travel queries please contact the team at the British Airways Amsterdam terminal office.

Delayed, Lost, or Damaged Baggage

Passenger(s) must report any lost, delayed or damaged luggage immediately upon realization after arriving at the destination airport; the British Airways team tries its best to locate and and return lost / delayed baggage to the owners within 72 hours.


While the option of “online check-in” is available to passengers flying with British Airways via British Airways website and British Airways mobile app, persons can also check-in in-person at the British Airways Amsterdam Airport terminal check-in desk.

Special Assistance Services

Depending on circumstances, passengers can avail themselves of special assistance services offered by British Airways. Passengers must submit a request at least 48 hours prior to the departure of their intended flight if they are to avail any special assistance service.

In-flight Wi-fi

The British Airways fleet comprises some aircrafts which are wi-fi enabled; passengers flying with British Airways can select one of the many wi-fi packages to use the internet for the duration of their flight. Wi-fi packages begin at £1.99; refer to British Airways website to see which package would be suitable.

Airport Lounge

Passengers of British Airways can opt to make use of the dedicated airport lounge at Amsterdam Airport or any of the OneWorld lounges. 

Car Rental

Passengers arriving at the British Airways Amsterdam terminal can rent a car from the airport for the course of their stay; Car Rental Desks are present at Terminal 2, Terminal 3, Terminal 4 and Terminal 5. 

Parking at Amsterdam Airport

At Amsterdam Airport, persons can choose any of the following parking options;

  • Short Stay
  • Long Stay
  • Business
  • Meet & Greet
  • POD Parking (T5)
  • Valet Parking

British Airways Amsterdam Airport Map

Frequently Asked Questions (FAQs) of British Airways Amsterdam Airport

What terminal is British Airways at Amsterdam Airport?

British Airways operates its flights from Terminal 1 at Amsterdam Airport.

What is the British Airways Amsterdam Airport terminal for flight departures?

British Airways flights operate from Terminal 1 at Amsterdam Airport.

What is the British Airways Amsterdam terminal for flight arrivals?

British Airways manages all its flight operations at Amsterdam Airport from Terminal 1.

Can I avail lounge services at the airport?

Yes! Travelers can avail the use of the dedicated British Airways airport lounge at Amsterdam Airport.

Are car rental bookings available from the airport?

Yes! Travelers can rent a car of their choosing at Amsterdam Airport.

Is a parking facility available at Amsterdam Airport?

Yes! Amsterdam Airport provides parking facilities.


0 thoughts on “British Airways Amsterdam Airport Schiphol Terminal – AMS

  • I was pleased with British Airways’ safety protocols during my most recent flight. Their commitment to passenger safety is encouraging.

  • It was a frustrating experience missing a flight with British Airways at Amsterdam Airport Schiphol Terminal – AMS.” The rebooking process was time-consuming, and the airline’s lack of clear communication added to the stress. To better assist passengers in such situations, British Airways must streamline its protocols for addressing missing flights and improve communication

  • At British Airways, your safety is our top priority. Every adventure you go on with us is encased in a protective hug that ensures your peace of mind. We protect your travel experience from start to finish, thanks to cutting-edge security measures and a committed staff of diligent professionals. Trust British Airways to protect your journey, since we value your mental well-being just as much as your destination.


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