British Airways Suvarnabhumi Airport Terminal – BKK

Flight Queries? Call an Expert

Are you traveling for the first time with British Airways? And you want to know what services you get with it while traveling then look no more. At British Airways Bangkok Terminal you can put your worries to rest. Succesful traveling is about great planning and to plan properly you need to consider a lot of factors in detail. You might be looking for medical assistance, you might need a pet friendly flight,in flight meal might be a concern to you,for business people inflight wifi is a requirement,a decent lounge service might be a concern for you no matter what you look for while making booking be assured that British Airways cares and it will take care of you.

Details of British Airways Bangkok Airport

The British Airways Bangkok Terminal is 1, at Bangkok International Airport.

Airport NameSuvarnabhumi Airport
British Airways Bangkok Airport Address999 Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand
Airport CodeBKK
British Airways Bangkok Airport Contact Number+66 2 132 1888
British Airways Bangkok TerminalTerminal 1
Working Hours24 hours
Official Website
Instagram Account

Services provided by British Airways at Bangkok Airport Terminal BKK

Passengers of British Airways can request personnel to avail themselves of the services offered by the airline as listed here:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Manage Trips

This service enables passengers to make desired changes to their bookings.You need to login with your booking reference and last name.Services you can add or make changes to are seat selection, add baggage, add special services, earn rewards as executive club member,change flights,cancel flights,change name,cancel bookings,checking booking details and printing or downloading boarding pass.

Online Check-In

British Airways Online Check-in allows passengers to check in their baggage in advance, choose their seats, select meal options if available and more. British Airways online check-in process begins 48 hours prior to scheduled departure of a flight and continues up to 60 minutes before departure.It can be also done through British Airways mobile app.

Carry-on and Checked Baggage

British Airways allows 1 personal item that can be up to 23 kg and 1 carry on bag up to 23 kg for free.All checked bags must adhere to a max weight of 23 kg for economy and premium economy or 32 kg for business and first class fares and must adhere to max dimensions of 35 x 30 x 17 inches (90 x 75 x 43 cm).1 free checked bag is allowed in economy ,2 in premium economy and business and 3 bags in first class with British Airways.If you wish to carry more then there is a charge.

Delayed Baggage and Claim

It is essential to file a delayed baggage report before you leave the airport after your flight lands at your destination.British airways will try to get you baggage back within 72 hours.If your bag is been missing for more than 21 days and damages has been reported for more than 7 days ,then you can go for a claim.You can also claim for the following items:

  • essential items such as toiletries and basics when a bag is delayed, up to a reasonable value (please keep hold of your receipts) 
  • damage to your contents
  • missing contents

Traveling with Pets/Service Dogs

British Airways allows service dogs to travel with you in the passenger cabin and this service cannot be booked online.Emotional support animals are considered as pets and they travel in cargo hold with the airline.

Inflight Wifi

British Airways has a wifi service name .air that is available to passengers for a fee.Wifi fee depends on the flight duration be it long haul flights or short haul flights.It ranger from £2 to £12 for short haul flights and from £3 to £22 for long haul flights.With British Airways free Wi-Fi is only be available to First customers traveling on a Connected Aircraft.The following customers are eligible for free Wi-Fi :

1.Customers who have purchased a First ticket;

2.Customers who are moved or upgraded to First on the ground before the flight is closed;

3.Customers who pay for an upgrade to First or are upgraded on the ground involuntarily.

Special Assistance

British Airways provide a lot of services such as Wheelchair dimensions,Assistance for mobility and wheelchairs,Visual impairments,Hearing impairments,Non-visible disability, Service dogs.You can request the assistance you require at booking or add it lated on through Manage Trips.

British Airways Bangkok Airport Map

Frequently Asked Questions (FAQs) of British Airways Bangkok Airport

What terminal is British Airways at Bangkok?

British Airways uses Terminal 1 of Bangkok Airport.

Where is the British Airways Bangkok terminal arrivals?

Terminal 1 is used by British Airways for arriving flights.

Where is the British Airways Bangkok terminal departures?

Terminal 1 is used by British Airways for departing flights.

Are service dogs allowed in British Airways?

British Airways allows service dogs to travel with their owners in the cabin for free.

Is there in flight wifi in British Airways?

There is free high speed inflight wifi available in British Airways that can be used by travelers in their personal devices during their journey.

Is British Airways pet friendly?

yes ,Your pet can also travel with you in the  passenger cabin that makes British Airways pet friendly.

Can pets fly in cargo with British Airways?

The Jetblue pet policy does not allow pets to fly in cargo.

Can a  minor fly alone with British Airways?

yes,a minor from age 5 to 14 years old can fly as an unaccompanied minor with the Jetblue airline.

Does British Airways serve alcohol in flight?

No they do not provide alcohol to passengers on flight.

Does British Airways have a lounge service?

Yes a lounge service is available to passengers flying with British Airways.

Is there a car hire service available at the British Airways Bangkok terminal?

Yes, Passengers should pre-book the rental cars and taxis from the Bangkok Airport Official website.


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