Here is some important information you need to know before boarding your flight. Travel executives at the Cebu Pacific Office in Bacolod are committed to enabling a smooth air journey for you.
Cebu Pacific flights operate from Bacolod–Silay International Airport. The timings of Cebu Pacific Bacolod Office are 8:30 am to 5:30 pm, and it opens daily.
| Address | Victorina Arcade, Rizal St, Bacolod, 6100 Negros Occidental, Philippines |
| Contact Number | +63 34 434 2022 |
| Working Hours | 8:30am–5:30pm |
| Official Website | www.cebupacificair.com |
| Email Address | groupbookings@cebupacificair.com |
| Online Check In | Click Here |
| Check Flight Status of Cebu Pacific | Click Here |
| Official Youtube | www.youtube.com/user/Cebupacificair |
| Official Facebook | www.facebook.com/cebupacificairphilippines |
| twitter.com/CebuPacificAir | |
| Instagram Account | www.instagram.com/cebupacificair |
| Airport Name | Bacolod–Silay International Airport |
| Airport Code | BCD |
| Address | Q2G7+MWG, Airport Road, Silay City, 6116 Negros Occidental, Philippines |
| Contact Number | +63 34 435 2448 |
While you are proceeding towards your journey, there could be a lot of worries regarding the flight. You will receive the greatest guidance with respect to the services provided below. So, don’t get disturbed by daunting situations. Contact the staff for quick resolutions.
| Flight Ticket Booking and Cancellation | Airport Lounge |
| Flight Ticket Rescheduling/ Rebooking | Boarding Class Information |
| Visa-related Information | Delayed, Damaged, Missing Luggage |
| Online Check-in | Immigration-related Services |
| Baggage Allowance | In-flight Facilities |
| Flight Status | Airport Amenities |
| Cancelled and Delayed Flights | Visa on Arrival |
| Changing Seats |
Visit the Cebu Pacific Office in Bacolod and speak to the staff for reservation-related queries or contact them at +63 34 434 2022 to seek assistance.
Cebu Pacific allows passengers to manage their booking, which includes viewing itinerary, purchasing add-ons, requesting a refund, updating guest details, converting to travel fund, settling balance, and making changes to the flight. All of these can be done at least two hours before the flight departure.
You can check the Flight Status online. It can be seen 48 hours before the departure or arrival of the flight.
Read in detail about the baggage policy of Cebu Pacific. You can find information on Checked Baggage, Hand Carry Baggage, Special Baggage, and Dangerous Items not allowed to be carried.
You can add baggage well in advance. Visit here to know more.
Visit the Cebu Pacific check-in counter at the airport. It is also advised to take a look at the detailed information given on your ticket.
Click here to mark your check-in online. It may be noted that the facility for the same opens seven days before the flight. In the case of domestic travel, the check-in can be marked even one hour before the flight departure, while if it is international travel, you need to check in at least four hours before your flight.
Also, online check-in is not allowed for:
All types of Special Assistance Services are made available for passengers with disabilities or if they have other medical needs.
Whether it is regarding expectant mothers, traveling with infants, reservations for young passengers and unaccompanied minors, or traveling with pets or animals, you may read the detailed directions and adhere to the same for hassle-free travel.
Worldwide List of Cebu Pacific Offices
The Cebu Pacific Office in Bacolod is located at Victorina Arcade, Rizal St, Bacolod, 6100 Negros Occidental, Philippines.
The Cebu Pacific staff in Bacolod is reachable at +63 34 434 2022.
The office operates from 8:30 am to 5:30 pm on all days.
Yes, only if you are about to catch a domestic flight. If you are on international travel, make sure to do it four hours before the flight departure.
You may need an extra seat to sit comfortably, or to fit in your carry-on baggage due to its size. In such a case, it is suggested to reserve two seats. For your information, the seat size of Cebu Pacific goes from 16.7 to 17.3 inches.
Certainly! You can click here to find the same on the airline’s website.