Is it your first time with Copa Airlines? And you need to know everything about what the airline offers be at the airport or on board? Then look no more. At Copa Airlines Mexico City Terminal you can put rest to all your worries. Copa Airline is here to help you be it while you board a flight, on board or at the destination. You might be looking for medical assistance, you might need a pet friendly flight, in flight meal might be a concern to you, for business people inflight wifi is a requirement, a decent lounge service might be a concern for you no matter what you look for while making booking be assured that Copa Airlines cares for its travelers.
The Copa Airlines MEX Terminal is 1, at Mexico City International Airport.
| Airport Name | Mexico City International Airport |
| Copa Airlines Mexico City Airport Address | Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico |
| Airport Code | MEX |
| Copa Airlines Mexico City Airport Contact Number | +52 55 2482 2400 |
| Copa Airlines Mexico City Airport Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | www.copaair.com |
| YouTube | www.youtube.com/user/copaairlines |
| www.facebook.com/copaairlines | |
| twitter.com/CopaAirlines | |
| Instagram Account | www.instagram.com/copaairlines |
At the Office of Copa Airlines at Mexico City Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Visit the Mexico City Terminal and request the staff present to help you with making reservations for your air travel. Additionally you can seek assistance with flight cancellations from the staff provided your tickets are not from the third party sources.
At Copa Airlines MEX Terminal office you can request assistance with the staff present to help you with making the desired changes to your flight itinerary. You can also make additions to your flight by requesting special assistance, extra bags, upgrades and much more.
It is advised to reach on time for check-in at the airport. Alternatively you can check online as well as it will save you time later on. Once all the security checks are done then your flight leaves from Copa Airlines MEX terminal departures.
As per Copa Airlines Baggage policy your luggage allowance is directly related to your fare type. For any additional bags needed feel free to buy them at the airport counter. You can claim your bags once the flight arrives at Copa MEX terminal arrivals.
In times when your baggage is missing make sure you report it before you leave the airport. The Airline will look it up for you and update you. Make sure to keep your baggage tag and boarding pass with you. If your bag has not been found and returned to you then you can claim for your baggage and the airline will compensate for it.
Copa Airlines does not offer wifi to its passengers but it does offer inflight entertainment. The Airline offers Copa showpass, it is an in-flight entertainment system that lets you enjoy movies, TV shows, magazines, and music on your personal devices (smartphones and tablets). You will be able to access this content through the Copa Airlines app or through the Copaair.com website on your mobile devices, once you’re connected to the onboard Wi-Fi network.
Copa Airlines allows small cats and dogs to travel in passenger cabins and as checked baggage with them. Pet travel fee for travel in the cabin is $75 one way. For any assistance needed seek assistance with the Copa Airlines Mexico City terminal staff present at the airport.
Copa Airlines allows emotional support as well as service animals on board to travel in the passengers cabin for free of charge. Service dogs are allowed for all the routes. Emotional support animals are only allowed while traveling to or from Brazil, Colombia and Mexico.
At Terminal 1 of Mexico City you will find many parking services available to you. Just choose the one that is convenient to you. If needed, seek assistance from the airport staff.
There are many lounges available at the Mexico City. You can buy passes and relax during your journey.
At Terminal 1 of MEX, there are many car rental companies available. Based on your needs and preferences you can make bookings and enjoy the ride.
Copa Airline provides services when you travel with pets, children or when it’s a pregnant passenger, unaccompanied minor or when you need mobility assistance, disability assistance or medical assistance. You can seek help with these from the Copa Airlines MEX terminal staff.
This information is centric to Copa Airlines terminal at Mexico City. So if you are planning a trip with Copa Airlines then this will be very helpful to you.
All Copa Airlines flights, arriving at or departing from Mexico City Airport use Terminal 1.
Copa Airlines flights arriving at MEX Airport are received in Terminal 1.
Terminal 1 is used for Copa Airlines departing from Mexico City Airport.
Copa airlines allows service dogs to travel with their owners in the cabin for free of charge.
There is no inflight Wifi available in Copa airlines that can be used by travelers in their personal devices during their journey.
Yes, Your pet can also travel with you in the passenger cabin that makes Copa Airlines pet friendly.
The Copa Airlines pet policy allows pets to fly in cargo.
Yes, a minor from age 5 to 14 years old can fly as an unaccompanied minor with the Copa airline.
Yes they do provide alcohol to passengers on flight .
Yes, a lounge service is available to passengers flying with Copa Airlines.