You might have got ahead with planning your air trip thoughtfully and with all expert advice, but there could be unforeseen events hampering your way to travel. No wonder, it could be a celebratory occasion or a business conference you miss attending due to the complexities of your air travel. Therefore, make sure to go through this informative guide to stay alert and proceed carefully. This guide will acquaint you with important information related to Delta Airlines O’Hare Terminal, ticket reservations, lost or delayed baggage claims, special services, and much more.
Details of Delta Airlines O’Hare Airport
The Delta Airlines O’Hare Terminal is 5 at O’Hare International Airport.
|Airport Name||O’Hare International Airport|
|Delta Airlines O’Hare Airport Address||10000 W Balmoral Ave, Chicago, IL 60666, United States|
|Delta Airlines O’Hare Airport Contact Number||+18008326352|
|Delta Airlines O’Hare Airport Terminal||Terminal 5|
|Working Hours||24 hours|
Services provided by Delta Airlines at O’Hare Airport Terminal ORD
At the Office of Delta Airlines at O’Hare Terminal, passengers can avail themselves of the following services / amenities:
|Flight Ticket Booking and Cancellation||Ticket Rescheduling|
|Web / Online Check-in||Airport Counter Check-in|
|Kiosk Check-in||Airport and In-Flight Wifi|
|Unaccompanied Minor||Travel with Pets or Animals|
|Baggage Allowance||Duty-free Allowance|
|Flight Information||Airport Lounges|
|Visa-related Information||Pet Relief Area|
|Missing Luggage||Immigration Services|
|First Class and Business Class Seats Enquiries||Economy Class Seat Enquiries|
|Privilege Club||Delayed Flights|
|Transit Information||Privilege Club|
|Seats Selection and Enquiries||Concierge Services|
|Airport Facilities||In-Flight Entertainment|
Contact travel representatives at Terminal 5 for queries related to reservations. You can request information about upcoming flights and pay to book a suitable flight.
You don’t need to be concerned about any urgent changes you might need to make to your current reservation. The customer service agents assist you in changing your reservation by helping you add extra seats, upgrade your seat, reschedule your flight, and more.
Cancellation and Refund
You might have to cancel your flight due to an emergency. Speak to a representative at the Delta Airlines O’Hare Terminal for detailed information about cancellation and how to get a refund, if the same is applicable to your ticket.
Delayed, Lost, or Damaged Baggage
In case of such a situation, you must immediately contact a Delta agent at the Baggage Service Center located at the airport. You will be provided with a File Reference Number, which is an alphanumeric code of 8-10 digits. You need to enter the code in a form to be submitted to claim your baggage. You might also have to produce the required documents to proceed with the same.
Check-in at Delta Airlines O’Hare Terminal
Keep your travel documents on hand and prepared to present them at the Delta check-in desk in Terminal 4. You will be advised to take the necessary actions if your baggage weighs more than the permitted limit. You might also have to pay extra baggage charges. You will receive the boarding pass once everything has been settled at the desk.
To know the current status of your flight, contact the team at the helpdesk of Delta Airlines.
All the special needs of passengers are taken full care of. You are advised to speak to Delta Airlines agents at Terminal 5 to request the arrangement of a wheelchair, medical devices for visual or hearing aid etc. Even if you are allergic to certain substances, you may also clear your concern with the team. At the airport, you might be advised to speak to a Complaint Resolution Official who can provide assistance with issues related to Department of Transportation disability regulations and Delta policies on disability.
To request special assistance services online, you may submit a form available on the website of Delta Airlines. This form can only be filled out if at least 7 days are left in your travel. You shall get a revert from the airline’s team.
Delta Airlines Lounges
You can enjoy and have a good time at the Delta Sky Club Express, located at Terminal 5 check-in level, which is to the right of the TSA security checkpoint. The lounge is open daily from 5:00 am to 8:45 pm.
There is another lounge Delta Sky Club at this terminal. It is operational daily from 4:45 am to 11:30 pm.
Car rental services can be booked from the airport without any hassle. Talk to an agent at Terminal 5 and get the booking done.
Delta Airlines O’Hare Airport Map
Frequently Asked Questions (FAQs) of Delta Airlines O’Hare Airport
Delta Airlines operates all its flights, arrivals and departures from Terminal 5 at O’Hare International Airport.
Delta Airlines manages all its departing flights from Terminal 5 at O’Hare International Airport.
Delta Airlines receives all its arriving flights at Terminal 5 at O’Hare International Airport.
Yes! O’Hare International Airport houses a number of airport lounges; Delta Airlines passengers can opt to use the Delta Sky Club or one of the other lounges.
Free shuttles provided by the various rental agencies offer a ride from the baggage claim to the car rental facility; travelers can rent a car of their choosing at the Car Rental facility.
Yes! O’Hare International Airport offers a range of parking options.