Delta Airlines Raleigh Durham International Airport Terminal – RDU

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You might have got ahead with planning your air trip thoughtfully and with all expert advice, but there could be unforeseen events hampering your way to travel. No wonder, it could be a celebratory occasion or a business conference you miss attending due to the complexities of your air travel. Therefore, make sure to go through this informative guide to stay alert and proceed carefully. This guide will acquaint you with important information related to Delta Airlines RDU Terminal, ticket reservations, lost or delayed baggage claims, special services, and much more.

Details of Delta Airlines Raleigh Durham Airport Terminal

The Delta Airlines RDU Terminal is 2 at Raleigh Durham International Airport.

Airport NameRaleigh Durham International Airport
Delta Airlines Raleigh Durham Airport Address2400John, Brantley Boulevard, Morrisville, NC 27560
Airport CodeRDU
Delta Airlines Raleigh Durham Airport Contact Number(919) 840-2123
Delta Airlines Raleigh Durham TerminalTerminal 2
Working Hours24 hours
Official Websitewww.delta.com
YouTubewww.youtube.com/Delta
Facebookwww.facebook.com/delta
Twittertwitter.com/Delta
Instagram Accountwww.instagram.com/delta

Services provided at Delta Airlines Raleigh Durham Terminal

In case of any hassle or concern regarding the following services, you must speak to the travel executives deputed at the helpdesk of Delta Airlines Raleigh Durham Terminal 2.

Ticket Booking and CancellationIn-Flight Meals
Baggage AllowanceMissing Luggage
Airport Check-inAirport Lounges
Online Check-inVisa Services
Self-service Kiosk Check-inFlight/Visa Information
Airport TransfersDelayed Flights
Unaccompanied Minor ServiceAirport Facilities
Duty-Free AllowanceIn-Flight Entertainment
Immigration ServicesAirport Wifi
Flight WifiAnimal Relief Area
KrisFlyer Membership ServicesBoarding Class Enquiries
Visa on ArrivalValet Parking

Booking

A group of trained experts at the Delta RDU airport terminal office can be requested to help with flight bookings. The team is equipped to provide itinerary solutions that meet all the specified needs / requirements put forth by a traveler. Bookings can be made directly via the airline’s website and the Fly Delta app.

Manage Booking

The Delta Airlines Raleigh airport office comprises a team of trained specialists who can assist travelers, if requested, with managing their bookings. Persons do have the option of managing their bookings via the “Manage Booking” section accessible after signing in via the airline’s mobile app and website. 

Cancellation & Refund

Travelers can request cancellations of existing bookings and / or claim refunds subject to Delta Airlines fare rules; cancellations and refunds claim of tickets issued by 3rd party travel sites / travel agents / travel agencies will not be entertained at the Delta Airlines RDU terminal office.

Pet Travel on Delta

The airline offers pet travel services which can be availed on request; pet travel is a chargeable service and only household birds or small dogs / cats are permitted to travel in the cabin of the aircraft. The fee is charged per way and must be paid at the Delta terminal RDU airport check-in counter. Approval or refusal of service request is subject to Delta Airlines Pet Policy; more details can be viewed on – https://www.delta.com/us/en/pet-travel/overview .

Damaged, Lost & Delayed Baggage

Passengers who have problems with delayed / damaged / lost baggage must report it to a Delta Airlines customer service personnel at the Delta Raleigh airport terminal office ; a “BAGGAGE – ONLINE CLAIM FORM” is available on the airline’s website to file for claiming damaged / lost / delayed baggage.

Check-in

“Online check-in” is accessible via the Delta Airlines website and Delta Airlines mobile app (Fly Delta App); available from 24 hours up till 1 hour before the departure of a flight. Subsequently, self-service kiosks are set up at most airports which can be used by travelers to check-in. Passengers of the airline can also opt to check-in for their intended flight in person at the Delta Airlines Raleigh Durham airport check-in counter; travelers must ensure that they arrive at least 2-3 hours before the scheduled departure of their flight and clear mandatory security checks and then proceed to check-in for their flight.

Airport Lounge

Persons traveling with Delta Airlines can spend their time in the dedicated Delta Airlines airport lounge while they wait to board their flight.

  • Delta Sky Club located in Terminal 2, 2nd level, across from gate C3; operating daily from 4:30 A.M. up to 7:45 P.M.

Details pertaining to lounge access and usage can be requested from the team at the Delta RDU terminal office.

Special Assistance Service

Special assistance offered by Delta Airlines include, but aren’t limited to, wheelchair assistance, special care of elderly travelers, special handling of unaccompanied minors, inflight medical aid, etc. Travelers who wish to avail Delta Airlines special assistance services must request for it by submitting the “ACCESSIBILITY SERVICE REQUEST FORM” on the airline’s website or by calling +1-404-209-3434 at least 48 hours before the scheduled departure of their intended flight. For more details, contact the Delta RDU airport terminal office.

List of Worldwide Delta Airlines Offices

Rental Cars at RDU International Airport

RDU Airport hosts multiple Rental Car agencies for the convenience of travelers arriving at this airport; shuttles to get to the agency offices are available from Zone 4 in Terminal 1 and Zone 5 in Terminal 2.  Directions or any other help, if needed, can be requested from the personnel at the Delta Airlines Raleigh airport office or please check – https://www.rdu.com/ground-transportation/rental-cars/ .

Parking at RDU Airport

The parking options at Raleigh Durham Airport have been categorized as – Premier, Central, Express & Economy; the airport has tried to ensure that all travelers’ needs / requirements are met and accordingly facilitate appropriate parking. Travelers have the option to book parking via the airport’s website. For additional assistance kindly request the aid of personnel at the Delta Airlines RDU terminal or refer to – https://www.rdu.com/parking/ .

Services & Amenities at Raleigh Durham Airport

  • Wi-Fi at RDU
  • Power Outlets
  • Baggage Carts
  • Check-in Kiosks
  • Airline Clubs
  • U.S. Postal Service Drop Box

If assistance is required, approach the airport staff or representatives stationed at the Delta terminal RDU airport office or kindly refer to – https://www.rdu.com/shops-and-restaurants/services-and-amenities/ .

Delta Airlines Raleigh Durham Airport Map

Frequently Asked Questions (FAQs) of Delta Airlines Raleigh Durham Airport

Which terminal is Delta at RDU?

Delta Airlines makes use of Terminal 2 at Raleigh Durham International Airport for all their flight operations.

What is the Delta Raleigh airport terminal for departing flights?

Delta Airlines flights depart from Terminal 2 at RDU Airport.

What is the Delta Airlines Raleigh Durham airport terminal for arrivals?

Delta Airlines flights arriving at Raleigh Durham International Airport are received at Terminal 2.

Where is the airport lounge in Raleigh Durham Airport?

Delta Sky Club located in Terminal 2, 2nd level, across from gate C3; operating daily from 4:30 A.M. up to 7:45 P.M.

Are car rental bookings available from the Durham airport?

Yes! A shuttle service is provided from the terminals to the rental car companies’ offices for all travelers who require it.

Is there a parking facility at Raleigh International Airport?

Yes! RDU Airport offers a variety of parking options to meet all possible needs & requirements of travelers passing through.

 

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