Emirates Cape Town Airport Terminal – CPT

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Emirates airlines flies to 152 destinations across the world. In Cape Town, it operates from Cape Town Airport. Passengers who are wondering Emirates Airlines Cape Town Terminal can refer to the following information. The Emirates lounge is also present at the airport for passengers to rest before boarding the plane. Use the contact address below to connect with Emirates airlines representatives.

Details of Emirates Airlines Cape Town Airport

The Emirates Airlines Cape Town Terminal is 1, at Cape Town International Airport.

Airport NameCape Town International Airport
Emirates Airlines Cape Town Airport AddressMatroosfontein, Cape Town, 7490, South Africa
Airport CodeCPT
Emirates Airlines Cape Town Airport Contact Number+27 21 937 1200
Emirates Airlines Cape Town TerminalTerminal 1
Working Hours24 hours
Official Websitehttps://www.emirates.com/
YouTubehttps://www.youtube.com/emirates
Facebookhttps://www.facebook.com/Emirates
Twitterhttps://twitter.com/emirates
Instagramhttps://www.instagram.com/emirates/

Services provided by Emirates Airlines at Cape Town Airport Terminal CPT

At the Office of Emirates Airlines Cape Town Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Flight Ticket Booking

To book Emirates tickets, visit Terminal 1 at Cape Town airport. Inform the staff about the preferred destination and choose the flight from the available list as per ticket type and budget. Finally, handover the documents and information required to book the flights. The staff will share the final details with the receipt after confirmation. 

Flight Ticket Cancellations and Refunds

Emirates allows online and offline cancellations. Cape Town Emirates terminal ticket office assists the passengers to cancel their scheduled flight and shares the refund policy applicable to the specific ticket.  

Manage Bookings

Emirates ticket related services ranging from booking, cancellations to changes are accessible from Cape Town Emirates office. Inform the staff about the service required and check the charges applied before finalizing the decision to avail the service. 

Pet Travel on Emirates

Four months and older pets are allowed at Emirates. You need to fill the form at least a week before reserving the flight to know if the pet qualifies the eligibility criteria of the airline and the country you are flying to. After filling the form, the airline informs the relevant detail  via email.

Delayed, Lost or Damaged Baggage

Damaged or lost bag complaints must be immediately registered via a phone call or direct meeting with the concerned authority.  Call Emirates Cape Town terminal (800) 777-3999 baggage to inform the staff about the issue and ask for a solution.  Compensation will be offered for damages due to the airline’s fault.

Check-in

Clear the security at the airport and walk to the Emirates check-in kiosk or counter to get a boarding pass. Remember or carry the booking reference with an identity card to confirm the details during the check-in. After confirming flight details, click okay to print the pass on the kiosk screen.

Airport Lounge

Emirates can use the airline’s private lounge at Terminal 1. The lounge also offers additional services like WiFi, food and beverages and others.  The lounge is designed to create a peaceful space for passengers to rest or involve  in other activities like business meetings, watching a movie, musical,etc.

Special Assistance Service

Fill the special assistance and wellness form to request assistance from the airline. Emirates as per the requests share the possible supplies and support it can extend during the journey.  It is advised to clearly mention the details about the assistance required for a much personalized service.

Rental Cars at Cape Town Airport

Book or rent a car and taxi to drive to or from Cape Town airport. Early bookings often receive discounts, saving some extra cents keeping the budget in place. Options are available in car and taxi as per the seat and space requirement. 

Parking at Cape Town Int’l Airport

Travelers at Cape Town airport can use the parking service for a certain payable fee. The charges are applied as per the usage and hours or days the vehicle is stored at the airport. Due to heavy traffic, the parking area is full on many occasions. Thereby, visit the website to check the parking availability and book some space for your vehicle. 

Services & Amenities at Cape Town Airport

  • ATMs & Cash to Card Machines
  • Fast Track 
  • Gift Shops 
  • Restaurants and Cafes
  • WiFi
  • Lost & Found
  • Retail Services
  • Mailboxes
  • Smoking Rooms 
  • News and Magazines 
  • Charging Stations
  • Financial Services 
  • Mail-back Program
  • Masks
  • Prayer Areas 
  • Airport Hotels 
  • Information Office 
  • Medical Help
  • VIP Terminal 
  • Family Services 
  • Assistance facilities  

Check List of Emirates Airlines Offices

The list goes on for services available at Cape Town airport. Take a glance at the airport website to know the shops and other facilities present at your terminal. Terminal 1 has a variety of shops offering food to clothing products for sale to the visitors of Cape Town airport.

Emirates Airlines Cape Town Airport Map

Frequently Asked Questions (FAQs) of Emirates Airlines Cape Town Airport

Do I get lounge access with Emirates at Cape Town Airport?

Passengers can enjoy the benefits of food, snacks, beverages and several other facilities offered at Emirates private lounge.

What Terminal is Emirates at Cape Town?

Emirates functions from Terminal 1 of Cape Town Airport.

Where is Emirates Departure Terminal?

Emirates flights departures take place at terminal 1 of Cape Town Airport.

What is the flight code used by Emirates Airlines ?

Flight code for Emirates aircrafts is EK.

Are car rental bookings available from the Cape Town Airport?

Yes, Passengers can book rental cars to arrive or leave the airport.

Is there a parking facility at Cape Town Airport?

Parking areas of Cape Town offer connected entrance to terminals at the airport.

 

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