Emirates Kotoka Airport Terminal – ACC

Flight Queries? Call an Expert

Emirates airlines flies to 152 destinations across the world. In Accra, it operates from Accra Airport. Passengers who are wondering Emirates Airlines Accra Terminal can refer to the following information. The Emirates lounge is also present at the airport for passengers to rest before boarding the plane. Use the contact address below to connect with Emirates airlines representatives.

Details of Emirates Airlines Accra Airport

The Emirates Airlines Accra Terminal is 1, at Accra International Airport.

Airport NameKotoka International Airport
Emirates Airlines Accra Airport AddressAirport Rd, Accra, Ghana
Airport CodeACC
Emirates Airlines Accra Airport Contact Number+233 30 255 0612
Emirates Airlines Accra TerminalTerminal 1
Working Hours24 hours
Official Websitehttps://www.emirates.com/

Services provided by Emirates Airlines at Accra Airport Terminal ACC

At the Office of Emirates Airlines Accra Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Flight Ticket Booking

To book Emirates tickets, visit Terminal 1 at Accra airport. Inform the staff about the preferred destination and choose the flight from the available list as per ticket type and budget. Finally, handover the documents and information required to book the flights. The staff will share the final details with the receipt after confirmation. 

Flight Ticket Cancellations and Refunds

Emirates allows online and offline cancellations. Accra Emirates terminal ticket office assists the passengers to cancel their scheduled flight and shares the refund policy applicable to the specific ticket.  

Manage Bookings

Emirates ticket related services ranging from booking, cancellations to changes are accessible from Accra Emirates office. Inform the staff about the service required and check the charges applied before finalizing the decision to avail the service. 

Pet Travel on Emirates

Four months and older pets are allowed at Emirates. You need to fill the form at least a week before reserving the flight to know if the pet qualifies the eligibility criteria of the airline and the country you are flying to. After filling the form, the airline informs the relevant detail  via email.

Delayed, Lost or Damaged Baggage

Damaged or lost bag complaints must be immediately registered via a phone call or direct meeting with the concerned authority.  Call Emirates Accra terminal (800) 777-3999 baggage to inform the staff about the issue and ask for a solution.  Compensation will be offered for damages due to the airline’s fault.


Clear the security at the airport and walk to the Emirates check-in kiosk or counter to get a boarding pass. Remember or carry the booking reference with an identity card to confirm the details during the check-in. After confirming flight details, click okay to print the pass on the kiosk screen.

Airport Lounge

Emirates can use the airline’s private lounge at Terminal 1. The lounge also offers additional services like WiFi, food and beverages and others.  The lounge is designed to create a peaceful space for passengers to rest or involve  in other activities like business meetings, watching a movie, musical,etc.

Special Assistance Service

Fill the special assistance and wellness form to request assistance from the airline. Emirates as per the requests share the possible supplies and support it can extend during the journey.  It is advised to clearly mention the details about the assistance required for a much personalized service.

Rental Cars at Accra Airport

Book or rent a car and taxi to drive to or from Accra airport. Early bookings often receive discounts, saving some extra cents keeping the budget in place. Options are available in car and taxi as per the seat and space requirement. 

Parking at Accra Int’l Airport

Travelers at Accra airport can use the parking service for a certain payable fee. The charges are applied as per the usage and hours or days the vehicle is stored at the airport. Due to heavy traffic, the parking area is full on many occasions. Thereby, visit the website to check the parking availability and book some space for your vehicle. 

Services & Amenities at Accra Airport

  • ATMs & Cash to Card Machines
  • Fast Track 
  • Gift Shops 
  • Restaurants and Cafes
  • WiFi
  • Lost & Found
  • Retail Services
  • Mailboxes
  • Smoking Rooms 
  • News and Magazines 
  • Charging Stations
  • Financial Services 
  • Mail-back Program
  • Masks
  • Prayer Areas 
  • Airport Hotels 
  • Information Office 
  • Medical Help
  • VIP Terminal 
  • Family Services 
  • Assistance facilities  

Check List of Emirates Airlines Offices

The list goes on for services available at Accra airport. Take a glance at the airport website to know the shops and other facilities present at your terminal. Terminal 1 has a variety of shops offering food to clothing products for sale to the visitors of Accra airport. 

Emirates Airlines Accra Airport Map

Frequently Asked Questions (FAQs) of Emirates Airlines Accra Airport

Do I get lounge access with Emirates at Accra Airport?

Passengers can enjoy the benefits of food, snacks, beverages and several other facilities offered at Emirates private lounge.

What Terminal is Emirates at Accra?

Emirates functions from Terminal 1 of Accra Airport.

Where is Emirates Departure Terminal?

Emirates flights departures take place at terminal 1 of Accra Airport.

What is the flight code used by Emirates Airlines ?

Flight code for Emirates aircrafts is EK.

Are car rental bookings available from the Accra Airport?

Yes, Passengers can book rental cars to arrive or leave the airport.

Is there a parking facility at Accra Airport?

Parking areas of Accra offer connected entrance to terminals at the airport.


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