Ethiopian Airlines Ben Gurion Airport Terminal – TLV

Flight Queries? Call an Expert

Embarking on a journey can be overwhelming, juggling a multitude of details in preparation. But fear not, fellow travellers, for Ethiopian Airlines Tel Aviv Yafo Terminal is here to make your voyage a breeze. Step into a world where planning meets convenience, offering an all-in-one hub for your seamless travel needs. From luggage provisions to real-time flight updates, pet accommodations to special assistance. From luxurious airport lounges to unwavering wifi connectivity, we have assembled all essential knowledge to ease your travel anxieties. Be it the departure or future arrangements, our guide stands as the relief, illuminating your path through the travel preparations. So lean back, unwind, and relinquish the burdensome shackles of planning as we unravel the secrets to stress-free travel.

Details of Ethiopian Airlines Tel Aviv Yafo Airport

The Ethiopian Airlines Tel Aviv Yafo Terminal is 1, at Ben Gurion International Airport.

Airport NameBen Gurion Airport
Ethiopian Airlines Tel Aviv Yafo Airport Address7015001, Israel
Airport CodeTLV
Ethiopian Airlines Tel Aviv Yafo Airport Contact Number+972 3-972-3333
Ethiopian Airlines Tel Aviv Yafo TerminalTerminal 1
Working Hours24 hours
Official Website
Instagram Account

Services provided by Ethiopian Airlines at Tel Aviv Yafo Airport Terminal TLV

At the Office of Ethiopian Airlines Tel Aviv Yafo Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Baggage Services

They understand the importance of a hassle-free baggage experience. Their dedicated team is committed to ensuring the smooth handling of your luggage from check-in to collection. They provide efficient baggage services. Including baggage drop-off counters, baggage claim areas, and baggage assistance personnel to assist you with any inquiries or concerns.

Flight Information

Stay informed and up-to-date with the latest flight information of Ethiopian Airlines Tel Aviv Yafo terminal arrivals and departures. The state-of-the-art display screens and announcement systems keep you informed about flight schedules, gate assignments, delays, and any important updates. Their friendly staff are also available to provide personalised assistance and answer any questions you may have regarding your flight.

Special Assistance Services

They strive to make travel accessible and comfortable for all passengers. Terminal at Tel Aviv Yafo offers a range of special assistance services to cater to the diverse needs of our passengers. Whether you require wheelchair assistance, priority boarding, or any other special accommodations, their staff are ready to assist you. They ensure a smooth travel experience.

Pet Travel Services

They understand that pets are a part of the family, and we welcome them on board. Ethiopian Terminal at Tel Aviv Yafo provides pet travel services to ensure the safe and comfortable transportation of your furry companions. From dedicated pet check-in counters to pet-friendly facilities, they ensure that your pets receive the care & attention they deserve.

Airport Lounge Access

Indulge in a world of comfort and relaxation at our exclusive airport lounges. They offer premium lounge facilities on arrivals and Ethiopian Airlines Tel Aviv Yafo terminal departures where you can unwind before or between flights. Enjoy a range of amenities, including comfortable seating, complimentary refreshments, Wi-Fi access, and dedicated staff to cater to your needs. Treat yourself to a peaceful and rejuvenating experience in our airport lounges.

Dining and Shopping

Discover a delightful array of dining and shopping options at Ethiopian Airlines. From international cuisine to local delicacies, their diverse range of restaurants and cafes cater to every palate. Additionally, explore our selection of retail outlets offering a variety of products, from luxury brands to souvenirs. Take the opportunity to indulge in some retail therapy or savour a delicious meal before your flight.

Wi-Fi Connectivity

Stay connected throughout your journey with our complimentary Wi-Fi service. They provide reliable and high-speed internet access, allowing you to browse the web, stay connected with loved ones, or catch up on work while waiting for your flight. Enjoy seamless connectivity and make the most of your time at the airport.

Lost / Delayed / Damaged Baggage

At Ethiopian Airlines Tel Aviv Yafo terminal arrivals/ departure sometimes people are in a situation where their baggage is lost, delayed, / damaged. It is crucial to take immediate action. Report the issue to the airline without delay. They can provide valuable assistance in locating lost baggage. Or guide you through the process of filing a claim for damaged or delayed baggage. Rest assured that the airline is there to support you and resolve any issues related to your baggage promptly.


To book a flight with Ethiopian Airlines, passengers have multiple options. They can conveniently book their flights online through the airline’s official website. Or can by reaching out to their customer service centre. Additionally, passengers may also have the option to book through travel agents or third-party booking websites. 

Manage Booking

They provide a user-friendly online platform where passengers can easily manage their bookings. Through the airline’s website or mobile app, passengers can access their itinerary. Choose their preferred seats, make modifications to their booking, and even add or remove additional services according to their preferences.

Cancellation & Refund

Circumstances change & passengers might need to cancel their booking. In that case, they offer options for cancellation for arrival / Ethiopian Airlines Tel Aviv Yafo terminal departures. Depending on the fare type chosen during booking, passengers may be able to cancel their booking online. Hey can also cancel by contacting the customer service center. It’s important to note that different fare types may have varying cancellation policies and associated fees. Eligibility for a refund will also depend on the specific fare rules and the timing of the cancellation.

Ethiopian Airlines Tel Aviv Yafo Airport Map

Frequently Asked Questions (FAQs) of Ethiopian Airlines Tel Aviv Yafo Airport

How do I check my flight status?

You can check your flight status by visiting the official website or using their mobile app. Alternatively, you can inquire at the information desk located within Ethiopian Airlines Tel Aviv Yafo Terminal.

What terminal is Ethiopian Airlines at Tel Aviv Yafo?

It operates at Terminal 1 at Tel Aviv Yafo. Upon arrival at the airport, please follow the signage or inquire at the information desk for directions designated check-in counters and departure gates located within Terminal 1.

What is the baggage allowance for Ethiopian Airlines?

Baggage allowances vary depending on your ticket type, destination, and cabin class. It is recommended to refer to the website or contact their customer service for detailed information.

Can I bring my pet on board?

Yes, they allow pets to travel on their flights. However, certain restrictions and regulations apply. It is advisable to review the airline’s pet travel policy or contact their customer service for specific guidelines and requirements.

Are there special services for passengers with disabilities or special needs?

They are committed to providing assistance to passengers with disabilities or special needs. They offer a range of special services, including wheelchair assistance, priority boarding, and dedicated staff support. Please contact the airline in advance to arrange for any required assistance.

How can I access the airport lounge?

They provide access to airport lounges for eligible passengers. Lounge access may be available based on your ticket class, frequent flyer status, or by purchasing a lounge pass. Specific details can be found on the website or by contacting their customer service.

Is there Wi-Fi available at the terminal?

Yes, they offer Wi-Fi connectivity throughout the facility. Passengers can enjoy complimentary internet access by connecting to the provided Wi-Fi network. Instructions for connecting to the Wi-Fi network can be found at the airport or by inquiring at the information desk.

What dining options are available at Ethiopian Airlines?

They offer a variety of dining options, including cafes, restaurants, and snack bars. Passengers can choose from a range of cuisines and enjoy delicious meals, snacks, and beverages before or after their flight.

Can I change or upgrade my ticket at the airport?

Depending on the fare rules and availability, they may allow ticket changes or upgrades at the airport. It is recommended to contact customer service or visit their ticketing counter at Terminal for assistance with ticket modifications or upgrades.

Is there a lost and found service at Ethiopian Airlines Tel Aviv Yafo Terminal?

Yes, they provide a lost and found service at the airport. If you have lost an item within the terminal or on a flight, you can report it to the dedicated lost and found desk or contact their customer service for assistance.

How early should I arrive at the airport before my flight?

Arrive at the airport well in advance of your flight. For international flights, it is generally advised to arrive at least three hours before departure. For domestic flights, arriving at least two hours prior to departure is typically recommended. However, it is always a good idea to check the specific requirements for your flight and destination.


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