The IndiGo Airlines Saudi Arabia Office has 3 locations in the Kingdom of Saudi Arabia; the offices are in Dammam, Jeddah and Riyadh. The IndiGo Airlines Office in Jeddah is located at Al Baghdadiya, Jeddah; an approximate 35 minutes’ drive from King Abdulaziz International Airport a.k.a. Jeddah International Airport. IndiGo Airlines Office in Riyadh is located near the National Hospital in the Al Malaz District in Riyadh, approximately an hour-long drive from King Khalid International Airport a.k.a. Riyadh International Airport. And the IndiGo Airlines Office in Dammam is located at King Abdul Aziz Road in Al Khobar, approximately 45 minutes’ drive from King Fahad International Airport a.k.a. Dammam International Airport.
| IndiGo Airlines Dammam Office Address | Dnata Travel 7874 King Abdul Aziz Road – Madinat Al Ummal Unit No.9, Al Khobar 34441-4848 Kingdom of Saudi Arabia |
| IndiGo Airlines Riyadh Office Address | Dnata Aviation Services Co. Salah Addin Ayyubi Road, Cross 40th Street Near National Hospital Al Malaz District Riyadh, Kingdom of Saudi Arabia |
| IndiGo Airlines Jeddah Office Address | Dnata Aviation Services Company Near Alrayan Polyclinics, Sharfiya Al Baghdadiya, Jeddah Kingdom of Saudi Arabia |
| IndiGo Airlines Saudi Arabia Contact Number | 00966 13 895 5527 [Dammam] 00966 11 2914024 [Riyadh] 00966 12 632 5519 [Jeddah] |
| Working Hours | 9 AM to 5:30 PM |
| Official Website | www.goindigo.in |
| Email Address | uaeres@goindigo.in uaesales@goindigo.in customer.relations@goindigo.in |
| Official Facebook | www.facebook.com/goindigo.in |
| Official Twitter | twitter.com/IndiGo6E |
| Official Youtube | www.youtube.com/@IndiGo6E |
| Instagram Account | www.instagram.com/indigo.6e |
| Airport Name | King Khalid International Airport |
| Address | Airport Road, King Khalid International Airport, Riyadh 13458, Saudi Arabia |
| Contact Number | +966 9200 20090 |
| Airport Code | RUH |
IndiGo Airlines endeavors to provide an amazing flight experience for all its passengers. Passengers can request to make use of the any of the following services at all IndiGo Airlines Saudi Arabia Office:
| Flight Ticket Booking | Missing Luggage |
| Flight Ticket Cancellation | Immigration Services |
| Flight Ticket Rescheduling | Airport / In-Flight Wi-Fi |
| Web / Online Check-in | In-Flight Entertainment |
| Airport Counter Check-in | Airport Facilities |
| Airport Transfers | Self Service Kiosk Check-in |
| Sports Equipment | Unaccompanied Minor |
| Airport Transportation | Baggage Allowance |
| Seats Enquiries and Selection | Duty Free Allowance |
| IndiGo Mobile App | Flight Information |
| Delayed Flights | Airport Lounges |
| IndiGo Codeshare | Visa Information |
| IndiGo Duty Free | In-Flight Meals |
| Promotional Fares | Visa on Arrival |
| Animals and Pets | Transit Information |
| IndiGo Lounges | In-Flight Duty Free |
| Concierge Services | Receipts and Refunds |
| Special Assistance | Trip Insurance |
| Excess Baggage | Cargo Services |
IndiGo Airlines gives its passengers free baggage allowance based on its policy as follows:
| Indigo Airlines Domestic Flights:Passengers are permitted 1 carry-on baggage, weight not more than 7kg and not exceed linear dimension of 115centimeters. | Indigo Airlines International Flights:Passengers are permitted 1 carry-on baggage, weight not more than 7kg and not exceed linear dimension of 115centimeters. |
| Bangkok, Male, Phuket | Every passenger can carry 2 pieces of baggage, based on sector; the weight not exceeding 20kg.At the airport a charge of ₹ 2000 INR is applicable on each piece of baggage. Additional Excess Baggage charges may be applicable. |
| Kathmandu | Every passenger can carry only 1 piece of baggage, based on sector; weight not exceeding 20kg.At the airport a charge of ₹ 2000 INR is applicable on each piece of baggage. Additional Excess Baggage charges may be applicable. |
| Jeddah | Every passenger is allowed 2 pieces of baggage, weighing not more than 30kg.*** For flights from Jeddah to India a charge of ₹ 2000 INR is applicable for each piece of baggage. ***Additional Excess Baggage charges may be applicable. |
| Abu Dhabi, Bahrain, Dammam, Dhaka, Doha, Dubai, Hong Kong, Kuwait, Muscat, Ras Al Khaimah, Riyadh, Sharjah, Yangon, Colombo, Kuala Lumpur, Singapore, Hanoi, Ho Chi Minh City | Each passenger is allowed 2 pieces of baggage, based on sector; weighing not more than 30kg.At the airport a charge of ₹ 2000 INR is applicable per piece of baggage. Additional Excess Baggage charges may be applicable. |
| India to Istanbul | Every passenger can carry only 1 piece of baggage; weighing not more than 23kg |
| Dubai World Central Dubai | Each passenger is allowed 2 pieces of baggage, weighing not more than 40kg. |
The IndiGo Airlines website has the complete IndiGo Airlines Baggage Policy, passengers can read it there. For information regarding baggage allowance and/or excess baggage fees passengers should call or visit the IndiGo Airlines Office.
IndiGo Airlines only permits service/guide dogs for the differently able passengers on board its aircraft. The approval of service/guide dogs travelling in an IndiGo Airlines flight is subject to their rules and conditions. Passengers must request for approval/authorization from IndiGo Airlines at least 48 hours prior to departure of flight.
To enquire about pet travel passengers can call the IndiGo Airlines Number or visit the Indigo Airlines Office.
IndiGo International flight bookings can be cancelled at least 4 hours before flight departure and IndiGo Domestic flights bookings can be cancelled at least 2 hours before flight departure.
IndiGo Airlines’ passengers can claim a full refund on cancelled tickets/booking if it occurs within 24hours from the time of booking and the condition that the flight is at least 7 days apart from the day of booking.
For cancellation related questions please contact the IndiGo Airlines Phone Number or visit the IndiGo Airlines Saudi Arabia Office.
IndiGo Airlines passengers can check-in for their flights through either of the following:
| Online Check-in | Airport Counter Check-in |
IndiGo Domestic: Passengers can check-in for their flight on the IndiGo website or mobile app; between 48hours and 60 minutes before departure.IndiGo International: Passengers can check-in for their flight on the IndiGo website or mobile app; between 24hours and 75 minutes before departure. | IndiGo Domestic: Passengers must arrive at least 3 hours early from the time of departure of the intended flight; here they can check-in at least 60 minutes before the flight take-off.IndiGo International: Passengers must arrive at least 3 hours early from the time of departure of the intended flight; here they can check-in at least 75 minutes before the flight take-off. |
Passengers can request additional information by calling the IndiGo Airlines Office Number or visit/call the IndiGo Airlines Saudi Arabia Office
IndiGo Airline passengers can request special assistance services from IndiGo. The special assistance services range from special handling of passengers with medical conditions, mobility assistance, special care of senior citizens, assisting unaccompanied minors and other such cases.
The request to use IndiGo Airlines Special Assistance Service must be submitted to the airline at the time of booking the ticket.
Passengers should contact the Indigo Airlines Office to check for all the Special Assistance Service that IndiGo Airlines provide.
The IndiGo Airlines customer care number is +911244352500; for other country specific contact numbers please visit the IndiGo Airlines website.
IndiGo Airlines can be contacted via the WhatsApp messaging application on the number +917428081281
The 6E refers to IndiGo Airlines’ IATA [International Air Transportation Association] code.
IndiGo Airlines does not provide complimentary meals; all food and beverage products served in-flight are either pre-booked by passengers at the time of booking their flight or purchased in-flight.
In addition to the free baggage limit, IndiGo Airlines allows passengers to carry up to 5 litres of Islamic Holy Water a.k.a. Zamzam Water.
View Comments
Could you tell me more about the documentation requirements that Indigo Airlines has for foreign travel, such as the validity of a passport, the criteria for obtaining a visa, and any particular papers or documents that travellers must prepare in advance of their flight?
What are the current food offerings on indigo Airlines? I'm planning a trip and want to know about their in-flight dining options. I've heard they've made some changes recently, so I'm curious to learn more about the menu variety, dietary options, and any special services they offer. Any insights from recent travelers would be greatly appreciated!