IndiGo Airlines Sharjah Office and the IndiGo Airlines Dubai Office are the same; there is no dedicated IndiGo Airlines Office in Sharjah. Navigator Tourism & Travel LLC handle all reservations and IndiGo Airlines related queries from their office situated on Sheikh Zayed Road in Dubai. This office operates as a center for handling all IndiGo Airlines services to Sharjah, Dubai and the Northern Emirates within the U.A.E. [United Arab Emirates]. IndiGo Airlines’ flights to/from U.A.E. [United Arab Emirates] are available at 3 airports inside the U.A.E.: Dubai International Airport, Sharjah International Airport and Abu Dhabi International Airport. IndiGo Airlines Airport Lounge are available at all 3 airports; the passengers of the airlines can make use of these lounges if they need.
| Indigo Office Sharjah Address | The Navigator Tourism and Travel LLC 203, Second Floor, Single Business Tower Sheikh Zayed Road (Near Business Bay Metro Station) P.O.Box 487681 Dubai U.A.E. |
| Indigo Airlines Sharjah Contact Number | +971 (0) 4 3216900 |
| Working Hours | Monday to Saturday – 09:00 A.M. to 05:30 P.M. Sundays closed |
| Official Website | www.goindigo.in |
| Email Address | res.indigo@ctgkwi.com |
| Online Check In | goindigo.in/web-check-in.html |
| Check Flight Status of Indigo Airlines | goindigo.in/check-flight-status.html |
| Official Youtube | www.youtube.com/@IndiGo6E |
| Official Facebook | www.facebook.com/goindigo.in |
| twitter.com/IndiGo6E | |
| Instagram Account | www.instagram.com/indigo.6e |
| Airport Name | Sharjah International Airport |
| Airport Code | OMSJ, SHJ |
| Address | Sharjah – United Arab Emirates |
| Contact Number | +971 6 558 1111 |
This IndiGo Airlines Office in Sharjah provides services as listed below:
| Flight Ticket Booking / Cancellation / Rescheduling | Transit Information |
| Web / Online Check-in | In-Flight Duty Free |
| Airport Counter Check-in | Receipts and Refunds |
| Self Service Kiosk Check-in | Trip Insurance |
| In-Flight Meals/Entertainment | Cargo Services |
| Airport Facilities | Excess Baggage |
| Delayed Flights | Missing Luggage |
| IndiGo Codeshare | Immigration Services |
| IndiGo Duty Free | Airport / In-Flight Wi-Fi |
| Promotional Fares | Animals and Pets |
| Special Assistance | IndiGo Lounges |
| Sports Equipment | Concierge Services |
| Airport Transfers /Transportation | Visa on Arrival |
| Seats Enquiries and Selection | Unaccompanied Minor |
| IndiGo Mobile App | Baggage Allowance |
| Flight Information | Duty Free Allowance |
| Airport Lounges | Visa Information |
Passengers can request any of the services and direct any questions and concerns to the team at this IndiGo Airlines Office.
The baggage policy for IndiGo Airlines has provisions that allow the passengers free baggage allowance, the parameters are outlines as follows:
| Bangkok, Male, Phuket | 2 pieces of baggage per passenger, based on sector; weight ≤ 20kg.At the airport a charge of ₹ 2000 INR is applicable on each piece of baggage. Additional Excess Baggage charges may be applicable. |
| Kathmandu | 1 piece of baggage per passenger, based on sector; weight ≤ 20kg.A fee of ₹2000 INR is levied on each piece of passengers’ baggage at the airport. Extra fees for excess baggage charges may be applicable. |
| Jeddah | 2 pieces of baggage per passenger, based on sector; weight ≤ 30kg.***A fee of ₹2000 INR is levied on each piece of passengers’ baggage for flights from Jeddah to India. *** Extra fees for excess baggage charges may be applicable. |
| Abu Dhabi, Bahrain, Dammam, Dhaka, Doha, Dubai, Hong Kong, Kuwait, Muscat, Ras Al Khaimah, Riyadh, Sharjah, Yangon, Colombo, Kuala Lumpur, Singapore, Hanoi, Ho Chi Minh City | 2 pieces of baggage per passenger, based on sector; weight ≤ 30kg.At the airport, fee of ₹2000 INR is levied on each piece of passengers’ baggage. Extra fees for excess baggage charges may be applicable. |
| India to Istanbul | 1 piece of baggage per passenger; weight ≤ 23kg |
| Dubai World Central Dubai | 2 pieces of baggage per passenger; weight ≤ 40kg. |
The full IndiGo Airlines Baggage Policy is available on the IndiGo Airlines website. All allowances, charges and other details are available there; passengers requiring any additional aid can request the same at the IndiGo Airlines Office.
IndiGo Airlines does not allow passengers to bring their animal companions/pets/live animals on board the aircraft. Only service/guide dogs for the blind and/or deaf passengers are permitted, subject to the IndiGo Airlines Pet Policy. Passengers should inform the airlines and submit the request for authorization at least 48 hours before the flight is set to depart.
For information regarding Pet Travel, call the IndiGo Airlines Office Number or visit the IndiGo Airlines Office.
The cut-off time for cancellation differs based on the type of flight, I.e., International or Domestic. They difference is as follows:
Passengers are entitled to a complete refund if a cancellation is requested within 24 hours of the time of booking and the flight is at least 7 days apart from the day the ticket(s) were purchased.
Cancellations/refunds are subject to the terms and conditions as predefined by IndiGo Airlines Cancellation Policy.
The ways in which the passengers of IndiGo Airlines can check-in, are listed below:
| Online Check-in | Airport Check-in | |
| IndiGo Domestic | Online check-in is a feature available on IndiGo Airlines’ website/mobile app. This option becomes available between 48 hours up to 60 minutes before the fight departure. | Airport counters open 3 hours before a flight is set to depart; check-in stops 60 minutes before departure. |
| IndiGo International | Online check-in is a feature available on IndiGo Airlines’ website/mobile app. This option becomes available between 24 hours up to 75 minutes before the fight departure. | Airport counters open 3 hours before a flight is set to depart; check-in stops 75 minutes before departure. |
Call the IndiGo Airlines Office Number or visit the IndiGo Airlines Office to request assistance.
Some of the special assistance services provided by IndiGo Airlines are as follows:
For a comprehensive list of special assistance services, contact the IndiGo Airlines Office or call IndiGo Airlines Customer Care. IndiGo Airlines must be duly informed, preferably at the time of making the booking(s).
The main IndiGo Airlines customer care number is +911244352500; other country specific contact information can be found on the IndiGo Airlines website.
IndiGo Airlines Live Chat is also available through the WhatsApp messaging application; the number is +917428081281.
Passengers of IndiGo Airlines can check the details of their bookings through the “Manage Booking” section available on IndiGo Airlines website and mobile application.
There are no complementary/free meals provided on IndiGo Airlines’ flights; all food and beverage products served in-flight are either pre-purchased by passengers at the time of booking their flight or passengers can buy them during flight.
In addition to the free baggage limit, IndiGo Airlines allows passengers to carry up to 5 litres of Islamic Holy Water a.k.a. Zamzam Water.
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My reservation had a small problem, but the indigo airlines customer service team took care of it promptly and amiably. Outstanding client support!