ITA Airways São Paulo/Guarulhos Airport Terminal – GRU

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ITA Airways Guarulhos Terminal 1 is where you will find all the flight-related business of the Airline. Whether you are flying for the first time or planning a trip with ITA Airways. At Terminal 1 of Guarulhos, all your booking-related concerns will be handled by the terminal staff. Bookings, cancellations, and upgrades are handled by the terminal staff. Additionally, any extra services like special meals, pet travel, infant travel, minors, and wheelchair assistance can also be added to your reservations. This content will help you get an insight into the Terminal 1 of ITA Airways at Guarulhos.

Details of ITA Airways Guarulhos Airport – GRU

The ITA Airways GRU Terminal is 1, at Aeropuerto Internacional de São Paulo-Guarulhos.

Airport NameAeropuerto Internacional de São Paulo-Guarulhos
ITA Airways Guarulhos Airport AddressRod. Hélio Smidt, s/nº – Aeroporto, Guarulhos – SP, 07190-100, Brazil
Airport CodeGRU
ITA Airways Guarulhos Airport Contact Number+55 11 2445-2945
ITA Airways GRU TerminalTerminal 1 & 2,3
Working Hours24 hours
Official Websitehttps://www.ita-airways.com/
Twitterhttps://twitter.com/ITAAirways
Facebookhttps://www.facebook.com/ITAAirways
Instagramhttps://www.instagram.com/itaairways/
You Tubehttps://www.youtube.com/@itaairways

Services provided by ITA Airways at Guarulhos Airport Terminal GRU

At the Office of ITA Airways at GRU Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

ITA Airways Flights Booking And Cancellation At Guarulhos

You can make flight bookings at the terminal 1 of Guarulhos by requesting the staff present. The staff will make a well-planned flight itinerary for you. You can seek assistance with canceling your flight as well. As long as your ITA tickets are not bought from a third-party source.

ITA Flight Modifications At Guarulhos

If you need to make corrections or changes to your itinerary, then you can request these changes at the ITA Airways GRU Terminal. The staff will assist you in making the desired changes that you are seeking. Be it a flight change or adding extra services, you can do it at the terminal office. If you wish, you can make these changes online as well.

Checking In ITA Flights At Guarulhos

Flight check-in takes time as you must go through security and baggage checks. So save time by checking in online, or if you wish to check in at the airport, try reaching at least 2 hours before flight departure. After you board the flight, it leaves from ITA Airways GRU terminal departures.

Baggage Allowance And Claim At Guarulhos

Your baggage allowance depends on the class you fly in, so you can check the airline’s baggage allowance policy to get a clear idea. You can also add extra luggage, but a fee is applicable. This can be done online or at the counter as well. At the destination, when your flight lands at ITA Airways GRU terminal arrivals, you can claim your luggage.

Lost, Delay And Damaged Baggage At Guarulhos

You must report if you find any mishap to your luggage before you leave the airport premises. The airport staff will communicate with you about the whereabouts of your luggage. 

Pet Travel And Service Dogs At Guarulhos

Pets can travel with ITA Airways in one of three ways: in the cabin, baggage compartment, or the Cargo. Service dogs travel in the cabin next to their owner free of charge. For any pet-related query, feel free to ask the ITA Airways GRU Terminal staff, and they will assist you.

Connectivity At Guarulhos

You will find yourself under a free seamless wifi connection when you enter the airport. With the wifi availability, it is easier to stay connected to your devices at the airport. If you need assistance, ask the airport staff to help you.

Parking Facility At Guarulhos

Guarulhos has a parking facility available for travelers visiting the airport. You will find paid parking plans to choose from. If you need assistance, ask the airport staff to help you with it.

Unaccompanied Minors Flying With ITA Airways At Guarulhos

If you have booked a flight for your minor, then be at the airport with all the paperwork and the minor a bit early. The acceptable age limit is 5 to 14 years for minors flying in domestic routes and 5 to 15 years for minors flying in international routes.

Car Hire And Rental Service At Guarulhos

There are offices of car companies that offer car rental and hire services at the Guarulhos. Book the vehicle that meets your travel requirements so that you can enjoy your journey.

Lounge Facility At Guarulhos

Facing a delay or getting stuck due to a layover at Guarulhos means you have to stay at the airport for a while. So you can use the lounge facility available at the airport. Buy a lounge pass and relax before you rejoin your journey.

Special Assistance At Guarulhos

You can also ask the GRU terminal staff to assist you or anyone in your reservation with mobility or medical assistance you need. The ITA Airways GRU terminal staff will help you accordingly.

This content concerns the ITA Airways Terminal At Guarulhos and the services you can request there. You can use the information to reach the airline staff to make plans with ITA Airways. Safe Travels!

ITA Airways Guarulhos Airport Map

Frequently Asked Questions (FAQs) of ITA Airways Guarulhos Airport – GRU

What Terminal is ITA Airways at GRU – Guarulhos?

ITA Airways uses the Terminal 1 at the Guarulhos for all flight-related business of the Airline. 

Where are ITA Airways GRU terminal arrivals?

At Terminal 1 of Guarulhos, you will find all the ITA Airways flights arriving flights.

Where are ITA Airways GRU terminal departures?

All the ITA Airways flights leave the Guarulhos from Terminal 1. 

I want to book a reservation for my son with ITA Airways. Can you tell me what is the acceptable age limit for minors?

The Unaccompanied minor policy of ITA Airways states that the age of the minor that can travel with the Airline is 5 to 14 for domestic and 5 to 15 for international routes.

Will I find inflight wifi on the ITA Flights?

Yes, you will find in-flight wifi available on ITA Flights.

 

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