Japan Airlines London Office

Flight Queries? Call an Expert

If you’re looking for the perfect way to get in touch with the Japan Airlines London Office, then you’ve come to the right place. Japan Airlines (JAL) is one of the most popular airlines on the planet and offers tons of great services. From booking flights to changing existing reservations, their Japan Airlines Office in London is here to help. Let’s take a look at how you can get connected!

Details About Japan Airlines London Office

Japan Airlines London Office AddressHartmann Road, London, E16 2PX.
Japan Airlines London Office Contact Number 0344-8-569-777
Working Hours 5 am to 6 pm (Monday to Sunday)
Email Addressjal_priority@ask.jal.co.jp
Official Websitewww.jal.com/en
Online Check Incheckin.si.amadeus.net/static/PRD/JL/#/identification
Flight Statushttps://www.jal.co.jp/en/flight-status/inter/sp/search/
Official Facebookwww.facebook.com/JapanAirlinesWorldwide
Offical Youtubewww.youtube.com/user/japanairlinesjp
Instagram Accountwww.instagram.com/japanairlines_jal/

Airport Details of Japan Airlines London Office

Airport NameHeathrow Airport
Airport CodeLHR
AddressLongford TW6, United Kingdom
Contact Number +44 844 335 1801

Details of Japan Airlines London Office Map Location

Services Provided by Japan Airlines London Office

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi
Other Offices Japan Airlines

Airline Policies

When you’re preparing to fly, there are many things to consider – from booking your ticket, packing your bags, and understanding the different policies that an airline might have. To make your trip as smooth and stress-free as possible, it’s important to take a few moments to read up on some of these policies and make sure that you’re abiding by them. Below is a helpful guide on some of the more common airline policies that travelers should be aware of.

Booking Policy

Before you can board your plane, you must book a flight with the airline. This means selecting a date, time, destination, and class (economy or first class). You must also pay for the ticket before being able to board the plane. Most airlines also provide additional services such as seat selection and baggage allowance for an additional fee. It’s important to read up on all of these policies prior to booking so that you know exactly what you’re getting into before committing to a reservation.

Cancellation Policy

If something comes up last minute and you need to cancel or change your flight reservation, most airlines will allow it provided that it is within their cancellation window. Usually this window is 24 hours after the purchase of your ticket but it varies depending on which airline you are flying with so make sure to double check beforehand. Additionally, most airlines will charge a cancellation fee in addition to any fare difference if there is one.

Baggage Policy

Baggage policy may vary slightly depending on which airline you are flying with but generally speaking they all follow similar guidelines when it comes to size and weight restrictions for carry-on luggage as well as checked bags. Additionally, most airlines allow passengers to bring one personal item such as a purse or laptop bag onboard at no charge but will charge extra for larger items such as golf clubs or skis. Make sure to read up on each individual airline’s baggage policy prior to packing for your trip!

Minor Policy & Pet Policy

Most airlines require minors (under 18 years of age) traveling alone or with only one parent/guardian present at check-in and boarding gates for international flights in order for minors to be allowed onboard without any issues. For pet owners traveling with their furry friends, each airline has its own set of rules regarding pet travel including size restrictions and fees associated with bringing pets onboard so make sure you read those carefully ahead of time!

Other Ways to Reach Out

If you want to go beyond just contacting JAL directly, there are plenty of other options available as well. You can find helpful information on their website such as frequently asked questions or using their live chat feature for quick answers about your reservation or flight details. Additionally, there are third-party sites such as TripAdvisor and Yelp that have reviews from past customers who have used JAL services before so that you can make sure that your experience is top notch!

In-Flight Services

In addition to providing comfortable seats and delicious meals/ snacks during flights, many airlines offer additional amenities such as Wi-Fi access (for an extra fee), entertainment options such as movies or TV shows available throughout the flight duration depending upon which service provider they use (usually Delta Studio or American Airlines Entertainment Portal) as well as charging ports located in every row so that passengers can keep their devices charged during their travels!


Air travel can be stressful if not properly planned out – but knowing about all of these policies before booking can help prevent any unwanted surprises during the course of your journey! From ticket booking processes, cancellation policies and baggage allowances – down even smaller details like minor requirements & pet policies – understanding all these guidelines ahead of time can definitely save everyone involved much stress during air travel! So take some time today familiarizing yourself with these policies – it’ll go a long way towards making sure your next flight experience goes smoothly!

Japan Airlines 787-9 Premium Economy Boston to Tokyo JL7 (flight review #41)

Frequently Asked Questions (FAQs) of Japan Airlines London Office

How many office staff are in the London office?

Japan Airlines’ London office is a busy hub for the Japan Aviation Group, with approximately 50 full-time employees working diligently from the main location. A skilled team of operations, accounting, customer service and administrative staff make up this highly efficient team.

How often do staff travel to Japan?

Staff travel to Japan on a regular basis, with Japan Airlines providing opportunities for both business and leisure trips. The Japan Airlines London Office provides all necessary information related to staff travel, including journey details, regulations, and visa applications. With exclusive offers and discounts only available through Japan Airlines, travelling to Japan has never been easier.

What are the most popular tourist attractions in Japan?

Japan is a country full of stunning and unique attractions that have the power to captivate the hearts of tourists from all over the world. Japan Airlines London Office has reported an increase in visitors coming to Japan each year, especially to Japan’s top tourist destinations.

Do you have any sister offices in Europe?

Japan Airlines offer a wide range of services, including travel planning and ticketing, and our teams are committed to making sure travelers enjoy an outstanding Japan Airlines experience during their stay in the UK and throughout Europe. Whether you need assistance finding local transportation or want to take advantage of our Japan-based booking system, Japan Airlines London Office is here for you.

Do you have an in-house Japanese language teacher?

Japan Airlines London Office strives to provide our team members with the best opportunities to learn both inside their roles and out. We understand the importance of learning a new language, which is why we invest in providing an in-house Japanese language teacher for our team members who are interested in rolling up their sleeves and learning the language spoken by Japan’s citizens.


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