| Airport Name | Shanghai Hongqiao International Airport |
| Japan Airlines Shanghai Airport Address | China, Shanghai, 长宁区虹桥路2550号 邮政编码: 200237 |
| Airport Code | SHA |
| Japan Airlines Shanghai Airport Contact Number | +86 21 96990 |
| Japan Airlines Shanghai Terminal | Terminal – 1 |
| Working Hours | 24 hours |
| Official Website | https://www.jal.co.jp/jp/ja/ |
| https://twitter.com/JALFlightInfo_e | |
| https://www.facebook.com/JapanAirlinesWorldwide | |
| https://www.instagram.com/japanairlines_jal/ | |
| You Tube | https://www.youtube.com/c/japanairlinesworld |
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |