JetBlue Airways Charlotte Douglas Airport Terminal – CLT

Flight Queries? Call an Expert

Do you have a JetBlue flight scheduled from Charlotte Douglas International Airport? Well, before beginning an air trip or booking a new one, it’s a good idea to keep a few things in mind. This could prove to be helpful in dealing with challenges you might face at the eleventh hour. Hence, it will be beneficial to read through this guide in detail. You can get important information about JetBlue Charlotte Douglas Terminal, ticket booking, refund, baggage claim, and more so as to proceed with a smooth air journey, whether taken for business or leisure, or vacation purpose.

Details of JetBlue Airlines Charlotte Airport

The JetBlue at Charlotte Douglas is Concourse A for both arrivals and departures at Charlotte Douglas International Airport.

Airport NameCharlotte Douglas International Airport
JetBlue Airlines Charlotte Airport Address5501 Josh Birmingham Pkwy, Charlotte, NC 28208, United States
Airport CodeCLT
JetBlue Airlines Charlotte Airport Contact Number+1 704-359-4013
JetBlue Airlines Charlotte TerminalConcourse A
Working Hours24 hours
Official Website
Instagram Account

Services provided by JetBlue Airlines at Charlotte Airport Terminal CLT

In case of any concern related to the services listed below, you are advised to share the same with travel representatives at JetBlue Charlotte Douglas Terminal.

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment


For booking-related queries or to ask anything about your existing booking, contact travel representatives at JetBlue Charlotte Douglas Airport Terminal. To confirm your booking, you must provide them with the necessary information and make payment.

Booking Modifications or Seat Upgrades

The travel representatives can be contacted for seat upgrade-related queries or other changes you need to make to your reservation like adding extra seats, buying extra baggage, rescheduling your flight, changing your destination etc.

Cancellation and Refund

If you wish to cancel your booking due to a sudden situation, it is beneficial to speak to an agent at Concourse A for the procedure and other related information in detail. Besides, you can also seek assistance on posting a refund request and claiming your amount back, if applicable on your ticket.

Baggage Claim

If you have lost your baggage, you are advised to contact the executives at the JetBlue Charlotte Douglas for a speedy resolution. You might be asked to fill out a form specifying all the necessary baggage-related details.

Check-in at JetBlue Charlotte Douglas Airport Terminal

At the airport check-in counter located at Concourse A, you must present your necessary identity or travel documents and have your baggage checked. After you have completed all of the necessary formalities, you will be given your boarding pass. However, make sure that your baggage is within the defined limit as per the norms of the airline. Otherwise, you will be guided with further steps to buy extra baggage at the counter.

Flight Status

To confirm the status of your flight, you may contact the JetBlue Airlines customer service team at Concourse A. 

Special Services

You can seek assistance from the agents at JetBlue Airlines Charlotte Douglas Terminal to request the arrangement of a wheelchair or other medical services, or even if you need help at the boarding gate, on the flight, or elsewhere. The agents will also advise you if there are other necessary medical equipment that you can bring on your own and carry as main checked baggage, as per the airline’s policy. Besides, if you are traveling with a service animal, you can clear your concerns regarding the same as well. 

Car Rental

Speak to the JetBlue Airlines staff at Concourse A to book a car rental service or to raise a related issue.

JetBlue Airlines Charlotte Airport Map

Frequently Asked Questions (FAQs) of JetBlue Airlines Charlotte Douglas Airport

What Terminal is JetBlue at Charlotte Douglas?

The arrival and departure of JetBlue Airlines flights are operated through Concourse A of Charlotte Douglas International Airport.

What is the JetBlue Departure Terminal Charlotte Douglas?

The departure of JetBlue Airlines flights takes place from Concourse A of Charlotte Douglas International Airport.

What is the JetBlue Arrivals Charlotte Douglas Terminal?

JetBlue Airlines flights arrive at Concourse A of Charlotte Douglas International Airport.

Is it easy to book a car rental service from Charlotte Douglas International Airport?

Yes, you can easily book a car rental service from the airport as per your schedule. It is suggested to reach out to the travel executives at JetBlue Charlotte Douglas Terminal for detailed information or other queries in this regard.


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