Everyday millions of travelers are on their way to an airport to catch a flight, some on holiday and some on a business trip; pre-flight checklists are made, second thoughts and doubt often cloud the process, thereby adding discomfort to what could be an exceptional flight experience. This page offers a summarized glimpse of the amenities and services which travelers can avail at the JetBlue Airways Chicago O’Hare Airport Terminal. JetBlue provides an array of flight-related services for the travelers perusal and the O’Hare international airport also provides services & amenities to ensure that a traveler is beyond content with the overall flight experience.

Details of JetBlue Airlines Chicago Airport

The JetBlue Terminal at Chicago is 2 for both arrivals and departures at O’Hare International Airport.

Services provided by JetBlue Airlines at Chicago Airport Terminal ORD

Travelers flying with JetBlue can request the assistance of JetBlue crew members at the JetBlue ORD terminal to help solve all flight-related concerns.Listed here are some amenities/services that can be availed.

Booking

Travelers can rest assured in the capable hands of the JetBlue team to acquire ticket(s) for their next / upcoming trip at the JetBlue O’Hare Airport counter; travelers can make bookings for solo travel and/or groups.

Manage Booking

The crew members at the JetBlue terminal have been trained to assist travelers with their luggage handling, in-flight meals, special assistance, etc.Travelers can approach the JetBlue team and seek assistance to manage their bookings without hesitation.

Cancellation and Refund

All cancellations and/or refunds are subject to the rules and regulations set by JetBlue; passengers can request for cancellations and / or refund claims by submitting a request with the team at the JetBlue Chicago terminal. Travelers will be provided with all necessary details to process a cancellation and / or file refund claim.

Delayed, Lost, or Damaged Baggage

If a passenger has to file a claim for lost or damaged or delayed luggage, it is imperative that they must report it to the crewmembers of the JetBlue Chicago airport terminal.

Check-in

Travelers flying with JetBlue can check-in for their flights via online check-in or at the self-service kiosk at the airport; alternatively, they can opt to check-in for their intended flight at the Jetblue O’Hare terminal counter.

JetBlue Special Assistance Services

Paraplegic/quadriplegic and other differently able passengers and / or passengers with special needs or other medical conditions can request for special assistance services offered by JetBlue at the JetBlue ORD terminal counter.

Airport Lounge

Passengers of JetBlue can request details for access to airport lounges from the team present at the JetBlue Chicago terminal office; the lounges can be a great place to relax in between connecting flights and/or for passengers who have arrived early at the airport ahead of their flight departure. A list of all the airport lounges at O’Hare airport is available at – https://www.flychicago.com/ohare/ServicesAmenities/services/Pages/lounges.aspx 

Car Rental

The Multi Modal Facility (MMF) houses the offices for the rental car companies; passengers can use the Airport Transit System to commute to/from MMF; at the MMF travelers can pick and choose one of the companies and rent a car suited to their needs.

JetBlue Airlines Chicago Airport Map

Frequently Asked Questions (FAQs) of JetBlue Airlines Chicago Airport