Kuwait Airways Colombo Office, Srilanka

Flight Queries? Call an Expert

Kuwait Airways had a long history of providing consumers with top-notch services since 1996. At the Kuwait Airways Colombo Office, you can suit yourself to flight booking, flight cancellation, flight change, 24*7 customer service, and flight check-in. 

With the friendly airline staff, you can also add special assistance and other requests. Simply customize your travel as per your need at the Colombo Airport office. Not just that, you can also add baggage, add pet travel, unaccompanied minor, and more

Enjoy quick, seamless, and well-timed connections under one roof at Colombo airport. No terminal changes, and no bags to recheck if booked the flight from the Kuwait Airways Colombo office as they’ll automatically be sent to the next Kuwait Airways flight.

It frequently seems like travelers have a lot of questions while they’re on the road, and since COVID, those questions appear to be growing quickly. The Kuwait Airways office at the international airport in Colombo offers services for its customers to address their concerns. Kuwait Airways exclusively provides benefits to passengers who depart from Colombo Airport. The airline crew is on hand 24 hours a day, seven days a week, at the airport to assist travelers.

Details About Kuwait Airways Ticket Colombo Office

Kuwait Airways Colombo Office AddressNo 86, Dharmapala Mawatha, Colombo 07
Kuwait Airways Ticket Office Numbers+0094 (011) 7739300-4
Operating HoursEach Day – 24*7

Official Website: https://www.kuwaitairways.com/en

Check your flight status here: https://www.kuwaitairways.com/en

Online Check-in: https://www.kuwaitairways.com/en/online-checkin

Flight Reservation

Mark your presence at the Kuwait Airways Colombo office to connect with an available agent. Share information related to bookings such as:

  • Name as it appears on their government-issued ID. 
  • Details about the departure and arrival airport.
  • Departure and Arrival date. 

Using the information you supply, the agent will fill out a reservation form on your behalf. By paying the required costs you can make all the requested changes. You will be informed of the cancellation and modification processes. By phone, the Kuwait Airways contact number in Colombo easily accesses the reservation and other various departments.

Reschedule or Make Required Changes

Reach the Colombo airport office or phone the Kuwait Airways Colombo number to adjust the departure/arrival date or make any required modifications to the scheduled itinerary. The rescheduled facility is available both online(website and mobile app) and offline (visit the Kuwait Airways Colombo airport office or connect to the available agent over the phone). You will need to offer the name of the passenger, departure date, and all other details related to the scheduled trip. The staff will make the appropriate modifications depending on your suggestion. The changes will be done if the payments are made and resources are available.

Cancellation of Reserved Tickets

Contact the Kuwait Airways Colombo office to cancel your scheduled journey. You can cancel your reserved tickets by offering booking data such as:

  • Name as it appears on their government-issued ID. 
  • Details about the departure and arrival airport.
  • Departure and Arrival date. 
  • Confirmation code. 

You can request the available agent to cancel the scheduled journey on your behalf. The representative will require data on the booking number and the passenger’s last name. Make the payment while confirming facts on the policy. Depending on your payment type, you will obtain your refund within three to four business weeks.

Flight Check-in

You may check in on your own or with the help of staff at the Kuwait Airways Colombo airport. Inquire with the available person about check-in limitations and hours. Typically, the airline will let you begin the check-in process at the Kuwait Airways Colombo office. You may normally begin the check-in procedure up to twenty-four hours before your planned departure for a small fee or for free, depending on how you begin.

Baggage Allowance

You may simply add extra luggage to your booked trip by paying service costs in addition to baggage expenses. Baggage may be added through the website, mobile app, or the Kuwait Airways Colombo office. To add more luggage to your planned cart, you must provide the name of the passenger, departure date, and any other facts pertaining to the booked trip. If the fees are paid and the resources are available, the adjustments will be implemented.

You may make a complaint about luggage allowance by visiting the office. If you do not want to visit the office, you may use the Kuwait Airways Colombo phone number to resolve your concerns about free luggage, baggage conditions, limited baggage, baggage constraints item list, baggage allowance, excess baggage, and other difficulties.

Nearest Kuwait Airways International Airport in Colombo

Colombo Airport is the nearest and best recognized for the outstanding & exceptional services and assistance it provides to its passengers. At the Kuwait Airways Colombo airport terminal office, the staff is highly knowledgeable, and skilled they can handle travelers with their assistance. People are welcome to visit Kuwait Airways International Airport in Colombo (CMB) and speak with a Kuwait Airways official about their concerns.

Airport NameInternational Airport in Colombo (CMB)
Airport AddressDeparture Terminal, Canada Friendship Rd, Katunayake 11450, Sri Lanka
Airport CodeCMB
Opened in1967 (55 years ago)
What terminal does Kuwait Airways use at CMB Airport?Terminal 4

Types of Aircraft Available with Kuwait Airways

Here are the following types of aircraft or airplane Kuwait Airways offer to its passengers with a total fleet size of 32.

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321neo
  • Airbus A321LR
  • Airbus A330-200
  • Airbus A330-800
  • Airbus A330-900
  • Airbus A350-900
  • Boeing 777-300ER

Concerns Can Be Resolved by Kuwait Airways Colombo Office

  • Flight Ticket Booking
  • Online Check-in
  • Unaccompanied Minor Service
  • Flight Information
  • In-Flight Meals
  • In-Flight/Airport Wifi
  • Delayed Flights
  • Promotional Fares
  • Concierge Services
  • Airport Transportation
  • Visa on Arrival
  • Receipts and Refunds
  • Flight Ticket Cancellation
  • Airport Counter Check-in
  • Baggage Allowance
  • Airport Lounges
  • Missing Luggage
  • In-Flight Entertainment
  • Codeshare
  • Animals and Pets
  • Airport Transfers
  • Seats Selection and Enquiries
  • Transit Information
  • Trip Insurance
  • Ticket Rescheduling
  • Self-Service Kiosk Check-in
  • Duty-Free Allowance
  • Visa Information
  • Immigration Services
  • Airport Facilities
  • Lounges
  • Sports Equipment
  • Mobile App
  • In-Flight Duty-Free
  • Privilege Club

When you’re unable to find the answer from a local agent, please contact the 24-hour assistance of the Kuwait Airways Reservations/Booking Office.

Here is the list of other Kuwait Airways Offices


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