| Airport Name | Pangkalan Udara Soewondo |
| Lion Air Medan Airport Address | Jl. Imam Bonjol No.1, Suka Damai, Kec. Medan Polonia, Kota Medan, Sumatera Utara 20212, Indonesia |
| Airport Code | MES |
| Lion Air Medan Airport Contact Number | +62 614 142 222 |
| Lion Air Medan Terminal | Terminal – 1 |
| Working Hours | 24 hours |
| Official Website | https://www.lionairthai.com/ |
| https://twitter.com/lionairgroup | |
| https://www.facebook.com/LionAirGroup | |
| https://www.instagram.com/lionairgroup/?hl=en | |
| You Tube | https://www.youtube.com/watch?v=-LbKYqRbC2Q |
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |