Malaysia Airlines Perth Office

Flight Queries? Call an Expert

The Malaysia Airlines Office in Perth is located inside Perth International Airport. The Malaysia Airlines Perth Office takes care of ticket reservations, cancellations, rescheduling, flight queries, and any other flight-related assistance that a passenger could require. The Malaysia Airlines flights operate from Terminal 1 at Perth Airport. Malaysia Airlines flights from Perth, Australia connect to Kuala Lumpur in Malaysia.

Contact Details of Malaysia Airlines Perth Office

Malaysia Airlines Perth Office AddressMalaysia Airlines, 1 Horrie Miller Dr, Perth Airport WA 6105, Australia
Malaysia Airlines Perth Office Contact Number132627 [within Australia]
+603 7843 3000 [outside Australia; long distance charges applicable]
Working Hours24 Hours
Official WebsiteClick Here
Online Check InClick Here
Manage BookingBook Here

Airport Details of Malaysia Airlines Perth Office

Airport NamePerth International Airport
Airport CodePER
AddressPerth Airport WA 6105, Australia
Contact Number+61 8 9478 8888

Malaysia Airlines Perth Office Address Map

Services Provided by Malaysia Airlines Perth Office

Mentioned below is a summarized list of services offered at the Malaysia Airlines Office in Perth.

Flight Ticket Booking / Cancellation / ReschedulingMissing Luggage
Online / Airport Check-inImmigration Services
Unaccompanied MinorAirport / In-Flight Wi-fi
Baggage AllowanceIn-Flight Duty Free
Duty Free AllowanceAirport Facilities
Flight InformationDelayed Flights
Codeshare PartnersLounge
Oneworld AlliancePromotional Fares
Travel InsuranceAnimals and Pets
Airport TransfersVisa Information
Sports EquipmentAirport Lounges
Airport TransportationEnrich Program
Seats Enquiries and SelectionTransit Information
Malaysia Airlines Mobile AppReceipts and Refunds
Visa on ArrivalIn-Flight Meals / Entertainment

For assistance and/or guidance please call the Malaysia Airlines Office Number or visit the Malaysia Airlines Melbourne Office.

Baggage Service

Passengers have dedicated carry-on / hand baggage and checked baggage allowance given to them based on their ticket/fare type.

Economy ClassBusiness ClassBusiness Suite
Carry-on / Hand Baggage1 piece of carry-on/hand baggage, weight ≤ 7kg.2 pieces of carry-on/hand baggage, weight ≤ 14kg in total.2 pieces of carry-on/hand baggage, weight ≤ 14kg in total.
Checked Baggage “Piece Concept”Checked baggage must be ≤ 32kg.Checked baggage must be ≤ 32kg.Checked baggage must be ≤ 32kg.
Checked Baggage “Weight Concept”Checked baggage must be ≤ 23kg.Checked baggage must be ≤ 32kg.Checked baggage must be ≤ 32kg.

The linear dimension [L+W+H] of all checked baggage has to be less than or equal to 158 centimeters. Baggage that has a linear dimension ranging from 158 centimeters and up to 204 centimeters is considered as “oversized”, additional charges would be applicable. Baggage that has a linear dimension greater than 204 centimeters would not be permitted as checked baggage.

Visit the Malaysia Airlines website for the Malaysia Airlines Baggage Policy or visit/call the Malaysia Airlines Perth Office for additional enquiries.

Pet Travel Service

Animals are not permitted to travel with Malaysia Airlines on any of the airline’s routes; the only exceptions are service/guide dogs for the deaf and/or blind passengers. The approval/acceptance of service/guide dogs is subject to rules and regulations as defined by Malaysia Airlines.

Passengers can call the Malaysia Airlines customer contact number or visit the Malaysia Airlines Office in Perth.

Cancellation Service

At the Malaysia Airlines Office in Perth, passenger(s) can request to cancel a ticket / booking. Cancellation charges are subject to the terms & conditions as mentioned at the time of booking.

Ticket(s) issued by a travel agent/agency, or any other 3rd party platform can only be canceled by where they were issued. Therefore, in such a situation contact the travel agency/agent / 3 Party.

Please visit the Malaysia Airlines website or contact the Malaysia Airlines Perth Office to ask for help, if needed.


Check-in for your Malaysia Airlines flight through any of the following methods.

Online Check-inAirport Check-in
Web Check-inMobile Check-inAirport Check-in CounterSelf-service Kiosk
Check-in for flights either through Malaysia Airlines website or Malaysia Airlines mobile app; between 48 hours and up to 90 minutes prior to scheduled departure.Travelers should arrive 2-3 hours early for their flight. The check-in desk closes 120-90 minutes prior to scheduled departure.At present, passengers can locate the self-service kiosk at Kuala Lumpur International Airport, Kuching, Kota Kinabalu, Kota Bharu, Johor Bahru and Langkawi. Available between 48 hours and up to 60 minutes prior to scheduled departure.

Please contact the Malaysia Airlines Perth Office for concerns and queries related to check-in.

Special Assistance

Travelers who require special assistance can make use of the special assistance services offered by Malaysia Airlines.

The services include mobility aid for the paraplegic/quadriplegic and other differently abled passengers, care of senior citizen(s)/unaccompanied minors/pregnant passengers, special handling of dietary requests, service/guide dog assistance, etc.

Passengers must submit requests at least 48 hours prior to the flight’s scheduled departure so that the airline can prepare accordingly. It’s best advised to inform the airline at the same time as booking a ticket.To check for or/and request special assistance service(s), contact the Malaysia Airlines Ticketing Office or visit the Malaysia Airlines website.

Malaysia Airlines flight MH124 – Perth International Airport

Frequently Asked Questions (FAQs) of Malaysia Airlines Perth Office

What is the Malaysia Airlines contact number?

Travelers in Australia can contact Malaysia Airlines customer service at 132627 or +60378433000; other country specific numbers can be found on the airline website.

What is Malaysia Airlines baggage allowance?

On Malaysia Airlines, all baggage allowances for carry-on/hand baggage and checked baggage are determined by the ticket/fare type and flight route.

Where to do Malaysia Airlines check in?

Travelers can check-in for their Malaysia Airlines flights at the airport, either at the check-in desk or through the Self-service kiosk; alternatively, passengers can avail “online check-in” available on the Malaysia Airlines website and Malaysia Airlines mobile app.

How to become an Enrich member?

Travelers can enroll themselves to the Enrich loyalty program initiative by Malaysia Airlines to avail some perks and privileges. Members receive regular updates, occasional promotions and special fares, etc. Individuals can enroll through the Malaysia Airlines website or Malaysia Airlines mobile app, they can also request the cabin crew, when in-flight, for a membership form.

What is Malaysia Airlines WhatsApp?

Malaysia Airlines is now on WhatsApp, travelers can message +60387774570 or follow this link.


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