Philippine Airlines Kuala Lumpur Office

The Philippine Airlines Office in Kuala Lumpur is located at No.21 Jalan Pinang 50450 in Kuala Lumpur; the office is approximately a 1-hour drive from Kuala Lumpur International Airport. Passengers can make flight reservations and request other flight-related services at the Philippine Airlines Kuala Lumpur Office. The airline connects 33 domestic destinations within the Philippines and 40 destinations in 21 nations internationally; Philippine Airlines flights connect Kuala Lumpur in Malaysia to Manila in Philippine.

Contact Details of Philippine Airlines Kuala Lumpur Office

Airport Details of Philippine Airlines Kuala Lumpur Office

Philippine Airlines Kuala Lumpur Office Address Map

Services Provided by Philippine Airlines Kuala Lumpur Office

A variety of services are offered at the Philippine Airlines Office in Kuala Lumpur, they are listed below:

Guests can request these services and ask for additional assistance at the Philippine Airlines Office in Kuala Lumpur; alternatively, they can call Philippine Airlines Customer Care for help.

Baggage Service

The free baggage allowance is dependent on the ticket/fare type, route and the baggage concept applied – weight concept / piece concept.

• Cabin Baggage: Each passenger is allowed to bring one carry-on/hand baggage/cabin luggage and 2 additional personal items subject to the following conditions:
  • Carry-on/Hand Baggage/Cabin Baggage Weight must be ≤ 7kgs.
  • Linear dimensions (L+W+H) must be ≤ 115 centimeters [56cm x 36cm x 23cm]
• Checked Baggage

The free checked baggage allowance differs on the basis of flight type – domestic or international – and ticket/fare type.

Philippine Airlines Domestic:

Philippine Airlines International:

Philippines Airlines has allocated the checked baggage allowance for Philippine Airlines International Flights into zones as follows: 

• Asia: Bali, Bangkok, Beijing, Guangzhou, Hanoi, Ho Chi Minh, Hong Kong, Jakarta, Jinjiang, Kota Kinabalu, Kuala Lumpur, Macau, Manado, Phnom Penh, Shanghai, Singapore, Taipei, Xiamen,
  Cebu/Kalibo-Chengdu
• Pacific: Auckland, Brisbane, Perth, Port Moresby, Melbourne, Sydney
• Europe: London
• Middle East: Dammam, Doha, Dubai, Kuwait, Riyadh
• Japan: Haneda, Fukuoka, Nagoya, Narita, Osaka, Sapporo
• U.S.A. / Canada: Honolulu, Los Angeles, New York, San Francisco, Toronto, Vancouver
• Guam

Asia

Pacific

Europe

Middle East

Japan

U.S.A. / Canada

Guam

Pet Travel Service

Philippine Airlines permits only domestic dogs, cats and birds to travel on board their aircrafts, as checked baggage; “excess baggage” charges apply subject to weight and destination.

Passengers must make note of the following conditions:

• Passengers aged 12 or younger are not permitted to travel with animals.
• Pet/animal companions must be 6 weeks or older at the time of flight, with all the necessary vaccinations.
• Service/guide dogs are allowed on board only on flights to/from the U.S.A.
• Pet travel requests must be made at least 48 hours prior to departure of the intended flight.
• Airlines reserve the right to approve/deny pet travel.

Requests for pet travel should be submitted at the Philippine Airlines Office in Kuala Lumpur or by calling the Philippine Airlines Kuala Lumpur Office Number.

Cancellation Service

The “myPAL Request Hub” on the Philippine Airline website can be used to submit ticket cancellation requests; alternatively, passenger(s) can visit/call the Philippine Airlines Ticketing Office or send an email to: onlinebooking_refunds@philippineairlines.com. 

The 24-hour cancellation policy is applicable for Philippine Airlines’ ticket holders of flights to/from the U.S.A.; passengers who wish to cancel their ticket within 24 hours from the time of booking are entitled to a full refund.

Visit or call the Philippine Airline Office in Kuala Lumpur or visit the Philippine Airlines website for more information.

Check-In

Guests of Philippine Airlines can check-in for their intended flight with one of the following:

• Online Check-In: This option is accessible through the Philippine Airlines website and Philippine Airlines mobile app; available between 24 hours and 1 hour before a flight is scheduled to depart.
• Airport Check-in:
  • Self-service Kiosks: Passengers can use the self-service kiosk (now available at many airports) to check-in; these are accessible 24/7.
  • Counter Check-in: Check-in stops at different times for domestic and international.
    • Philippine Airlines Domestic: Check-in at the airport counter stops 45 minutes prior to departure.
    • Philippine Airlines International: Check-in at the airport counter stops 60 minutes prior to departure [*except Quanzhou – check-in stops 45 minutes prior to departure].

For assistance call the Philippine Airlines Number or contact the Philippine Airlines Kuala Lumpur Office.

Special Assistance

Paraplegic/quadriplegic and other differently abled passengers, expectant/pregnant women, passengers with medical concerns, senior citizens, unaccompanied minors, etc., can request special assistance services offered by Philippine Airlines.

Traveler(s) must submit a request to avail special assistance service(s) at the time of booking.

Details are available on the Philippine Airlines website or contact the Philippine Airlines Office for further assistance.

PHILIPPINE Airlines A321 ECONOMY Class: PR526 Kuala Lumpur

Frequently Asked Questions (FAQs) of Philippine Airlines Kuala Lumpur Office