Philippine Airlines Narita Airport Terminal – NRT

Flight Queries? Call an Expert

Concerned about your air travel With Philippine Airlines? A lot needs to be figured out before we air travel and where we choose to travel to and with whom. Philippine Airlines Narita terminal answers these questions for you. It helps travelers with smooth and safe travels with them. Philippine Airlines has a staff of well trained professionals on flight as well as on ground to help travelers with their queries and make sure they have a wonderful carefree travel with them. Based on your requirements of inflight entertainment, baggage allowance,  medical assistance, pet assistance, meal offered, rental cars Philippine Airlines provides a unique set of services to its passengers.

Details of Philippine Airlines Narita Airport – NRT

The Philippine Airlines NRT Terminal is 1, at Narita International Airport.

Airport NameNarita International Airport
Philippine Airlines Narita Airport Address1-1 Furugome, Narita, Chiba 282-0004, Japan
Airport CodeNRT
Philippine Airlines Narita Airport Contact Number+81 476-34-8000
Philippine Airlines NRT TerminalTerminal 1 & 2,3
Working Hours24 hours
Official Website
You Tube

Services provided by Philippine Airlines at Narita Airport Terminal NRT

At the Office of Philippine Airlines at NRT Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment


With Philippine Airlines reservation or bookings be it individual or group can be either made online visiting the official Philippine website or by physically visiting Philippine Narita Terminal office.

Manage My Booking

This feature allows travelers to make changes to their seat, check their flight details, request special assistance, add extra services, online checkin and more. You need to enter your last name and booking reference before making any changes to your flight on the manage my booking option on the official website or you can seek help from the Philippine Airlines terminal at Narita staff.


You can check-in for your Philippine Airlines flight in many ways,it can be online or offline. Online ways are through the official Philippine Airlines website or by Philippine Airlines Mobile App and the check in window opens between 24 hours to 1 hour and 15 minutes prior to your international flight’s departure time and  24 hours to 1 hour for your domestic flight. Alternatively you can also check-in at the airport.

Traveling with Pets/Service Dog

It is essential to contact Philippine Airlines 48 hours prior to your flight departure to guarantee a spot for your pet.Pets are allowed in cargo with the airline. Service dogs are allowed to travel in the passenger cabin as long as they are well trained,on leash and have to remain seated on the floor throughout the flight. For any assistance required you can visit the official website or ask for help at Philippine Airlines terminal at Narita.

Inflight Wifi

Philippine Airlines provides paid wifi online for passengers so that you can stay connected and surf as you desire during your flight.You can either purchase it online or on board.Plans offered and Fee charged as follows:

PlansData OfferedFee Charged
Chat Plan5 mb$3
WiFi100 mb$10
Unlimited Wifiunlimited$40


Baggage allowance is based on your flight fare or class type. If you wish to purchase extra bags, it can be done by either visiting the official airline website, through the Philippine Airlines mobile app or during check-in at the Philippine Airlines terminal at Narita.

Damaged, Delayed and lost Baggage

For the unfortunate times when your baggage is lost or misplaced and it’s been more than 21 days then Philippine Airlines will refund the bag amount and for its contents. Just remember to fill the PIR form before you leave the airport with your bags.

Car Hire

Philippine Airlines has partnered with Sixt Ride so that passengers can make bookings for  Car Rental and Airport Transfer. This service includes but is not limited to taxis, ride-hailing services, transfer services, and chauffeur drive vehicle rental, private transfers, business class transfers, first-class transfers, bus, and mini bus transfers, train transfers, and limousine transfers.

Special Assistance

If you are in need of special assistance before your flight, during your flight or at your destination airport Philippine Airlines is here to help you. Philippine Airlines provides following assistance to passengers with reduced mobility, medical needs and to pregnant passengers.

Philippine Airlines Narita Airport Map

Frequently Asked Questions (FAQs) of Philippine Airlines Narita Airport – NRT

What terminal is Philippine Airlines at Narita – NRT?

Terminal 1 is where you will find the Philippine Airlines at the Narita.

Where is the Philippine Airlines NRT arrivals terminal?

Philippine Airlines Flight arrives at the Narita at Terminal 1.

Where is the Philippine Airlines NRT terminal departures terminal?

At Narita, Philippine Airlines flights depart from the Terminal 1.

Is there in flight wifi or inflight entertainment in Philippine Airlines?

Yes, There is paid inflight wifi and entertainment available in Philippine Airlines.

Are service dogs allowed in Philippine Airlines?

Philippine Airlines allows service dogs to travel with their owners in the cabin for free of charge.

Can pets fly in cargo with Philippine Airlines?

Yes pets do fly in cargo with the airline.

Can a minor fly alone with Philippine Airlines?

Yes, a minor from age 5 to 11 years old can fly as an unaccompanied minor with the Philippine domestic Airlines and age 8 to 11 years old on international flights.

Does Philippine Airlines have a lounge service?

Yes a lounge service is available to passengers flying with Philippine Airlines.


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