Qatar Airways O’Hare International Airport Terminal (ORD)

Qatar Airways departures and arrivals are reserved at terminal 5 of Chicago Airport. The Airport infrastructure with interconnected terminals confuses passengers of the flights where and how to board the plane. Indeed, it is essential to pre- check information about Qatar Airways Chicago Terminal. It saves the travelers from the hassle of finding services and getting late to catch the flight. Other than this, if any unresolved query still exists at Chicago Airport, contact the airline on the following address. 

Details of Qatar Airways Chicago Airport

The Qatar Airways Chicago Terminal is 5, at Chicago International Airport.

Services provided by Qatar Airways at O’Hare Airport Terminal ORD

At the Office of Qatar Airways at O’Hare Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking

Bookings for Qatar Airways flights are possible on ticket counters at terminals used by the airline at Chicago Airport. Individuals who are planning to reserve a ticket with Qatar should carry an identity card, and other essential documents required. There might be additional documents needed for international destinations. Also, you  can book the tickets online where the airline offers great discounts. 

Flight Ticket Cancellations and Refunds

Qatar Flight Cancellations can be made via online and offline mediums. The ticket office at Qatar Chicago Terminal is available to serve passengers with ticket cancellations. The refund for cancellation is subject to various reasons.  TIcket type and the hour of cancellation majorly determine how much refund after deductions will be given to the individual. 

Manage Bookings

For Upgrades, flight or name change, contact the Qatar customer care or visit the Chicago airport office. The staff will ask for the relevant information and reason for changes in the current bookings. Upon receiving the details, the desired changes will be made in the ticket as required. 

Pet Travel on Qatar Airways

Qatar Airways allows domestic pets like birds, dogs and cats as checked bags but the policy differs for each destination. Countries and regions have their own rules defining what pet with which vaccine certifications can travel to their country. Read the country laws to determine if you will be able to travel with your pet in Qatar airways. One more essential information is that the service dogs can travel for free with no additional fees.

Delayed, Lost or Damaged Baggage

Immediately dial (877) 777-2827 to complain for lost or damaged bags. If you are close to the Qatar Office at Chicago airport, rush to inform the staff and discuss the possible measures ahead.  It is always advised to resolve such queries by personally meeting the concerned authority. It fastens the airline response and increases chances of finding the lost bag.

Check-in

Self- serving kiosks and ticket counters are present at Qatar Airways Chicago Terminal as offline mediums of check-ins. Whereas, the online portal of the airlines also enables online check-ins with facilities to add baggage and download the boarding pass. 

Airport Lounge

Qatar Airways can not access the private lounge at the Chicago Airport. Yet, chances are the shared lounge service will be available for Qatar first and business class passengers to relax at the airport before boarding the plane. 

Special Assistance Service

Visit the managed booking section to register a request for special assistance by Qatar Airways. The airline  requires time for arranging the service and suggests its passengers to request at least 48 hours prior to the departure. Mobility assistance, unaccompanied minors, pregnant ladies and dietary requests are covered under Qatar special assistance category.

Rental Cars at Chicago Airport

Qatar Passengers can book a car or taxi to arrive or leave the Chicago airport. The service will drive the passenger directly from their house or hotel. The bookings for rental cars are open on the Chicago website. Another feasible transportation system is the AirTrain that has a pick and drop facility from stations outside the Airport. 

Parking at Chicago Int’l Airport

The arriving passengers of Chicago Airport can park their vehicles at the parking lot of the airport which is also a gateway to Qatar Terminal. Check the map to find the entrance for the terminal you wish to visit. 

Services & Amenities at Chicago Airport

• ATMs & Cash to Card Machines
• Fast Track 
• Gift Shops 
• Restaurants and Cafes
• WiFi
• Lost & Found
• Retail Services
• Mailboxes
• Smoking Rooms 
• News and Magazines 
• Charging Stations
• Financial Services 
• Mail-back Program
• Masks
• Prayer Areas 
• Airport Hotels 
• Information Office 
• Medical Help
• VIP Terminal 
• Family Services 
• Assistance facilities  

The Chicago is the main airport for International airlines arriving at city. It ensures the journey begins right at the airport by serving the passengers with a wide variety of services. Review the airline’s website (https://www.qatarairways.com/) to avail required services and enquire for other concerns.

Qatar Airways O’Hare Airport Map

Frequently Asked Questions (FAQs) of Qatar Airways Chicago Airport