The Air China New York Office, USA consists of a team of trained professionals who assist travelers / passengers with their itineraries and all flight-related concerns and queries. Air China is the national carrier for the People’s Republic of China and it commenced flight operations in 1988; the Air China fleet consists of Airbus A319, A320, A321, A330, A350, Boeing B737, B747, B777, B787 and Cormac ARJ21. The airline serves and hosts passengers on regularly scheduled flights to 132 domestic destinations and 40 destinations in 35 countries. Travelers can avail themselves of assistance with flight reservations, ticket cancellations/rescheduling, baggage allowance, flight status updates, special assistance services, etc., at the Air China New York Office in USA.
Air China Airline New York Sales Office Address:
350 Fifth Ave. Suite 6905 New York, NY 10118, New York, USA
Air China New York Airport Address
John F. Kennedy International Airport
Queens, NY 11430, United States
Airport Phone Number: +1 718-244-4444
Contact Number of Air China Office in New York
Phone Number: 1800 200 6799
Email: ca-europe@airchina.com
Working hours
24 Hours
Air China New York Airport Office Map Location
Air China Official Site: www.airchina.us
Check Flight Status Here: Check Here
Online Check-in: www.airchina.us/us/gb/booking/online-check-in/
Flight Schedule: www.airchina.us/US/GB/info/flight-time/
Air China Baggage Services Information
Air China Airlines Baggage Services Phone Numbers:- 1 (800) 882-8122
For baggage inquiries: www.airchina.com.au/AU/GB/info/delayed-baggage/
Air China Airlines Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Other Offices of Air China
Contact information for passenger complaints:
E-mail: customer_relations@airchina.com
Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China
Complaint Telephone: +86-10-59036666
Fax +86-10-95583
Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday
When you call or write us an email, please use only the Chinese and English languages.
Near-by Airports: LaGuardia Airport, Newark Liberty International Airport, John F. Kennedy International Airport
Attractions in New York: Central Park, Statue of Liberty, Empire State Building
Air China provides a wide range of planes and aircraft
- Airbus A319-100
- Airbus A320-200 (Deliveries from 2014)
- Airbus A320neo (Deliveries until 2020)
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Comac C919 (to be announced)
- Boeing 737-700
- Boeing 737-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-200
- Boeing 777-300ER
- Boeing 787-9 (Deliveries from May 2016)
Customer Service at the Air China New York Office handles the following queries:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
On this page, readers / travelers will find relevant information to configure their next / future flight plans and / or to contact (call or visit) the Air China New York Office in USA.
