Turkish Airlines Office in Miami has three locations in Miami, Florida (U.S.A.); the Turkish Airlines Miami Office Location are: Turkish Airlines Airport Office at Miami International Airport a.k.a. Miami Airport, Turkish Airlines City Office situated at South Biscayne Boulevard in Miami and Turkish Airlines Cargo Office at 6025 NW 18th Street in Miami.
Contact Details of Turkish Airlines Miami Office
| Turkish Airlines Miami Office Address | Miami International Airport, 5200 NW 21St. Street Office No J2180 Miami, Florida 33122 |
| Working Hours | Airport Office opens 4 hours prior to a flight’s departure. |
| Turkish Airlines Miami Office Contact Number | 24/7 Call Center: 1 800 874 8875 Fax: 1 786 558 7987 |
| Email ID | miacustomer@thy.com |
| Official Website | www.turkishairlines.com |
| Check-in | turkishairlines.com/en-int/flights/manage-booking |
| Flight Status | turkishairlines.com/en-us/flights/flight-status/ |
| Customer Feedback Form | turkishairlines.com/en-int/any-questions/customer-relations/feedback/ |
| facebook.com/TurkishAirlines/ | |
| airlinesbuddy.com/turkish-airlines-santiago-d-c-office/ | |
| instagram.com/turkishairlines/ | |
| YouTube | www.youtube.com/channel/UCSK1_qvsEuTNZnvLQvNRLGQ |
Airport Details of Turkish Airlines Miami Office
| Airport Name | Miami International Airport |
| Airport Code | MIA |
| Address | 2100 NW 42nd Ave, Miami, FL 33142, United States |
| Contact Number | +1 305-876-7000 |
Turkish Airlines Miami Office Address Map
Services Provided by Turkish Airlines Miami Office
Passengers can avail of the following services at the Turkish Airlines Miami Office at the airport.
| Flight Ticket Booking / Cancellation / Rescheduling | Airport / In-Flight Wi-Fi |
| Airport Lounges | Special Assistance Services |
| Visa Information | Turkish Airlines Mobile App |
| In-Flight Meals / Entertainment | Visa on Arrival |
| Baggage Allowance | Animals and Pets |
| Duty Free Allowance | Turkish Airlines Lounges |
| Check-in Assistance | Immigration Services |
| Unaccompanied Minor | Turkish Airlines Duty Free |
| Turkish Airlines Codeshare | Promotional Fares Flight Information |
| Airport Facilities | Sports Equipment |
| Delayed Flights | Airport Transfers / Transportation |
| Transit Information | Seats Enquiries and Selection |
| In-Flight Duty Free | Trip Insurance |
| Receipts and Refunds | Corporate Club |
| Turkish Miles&Smiles | Concierge Services Programme |
| Missing Luggage | Turkish Do & Co |
Guests of Turkish Airlines can request these services and ask for additional help if needed.
Baggage Service
Passengers of Turkish Airlines have free carry-on/hand baggage and checked baggage allowance based on their ticket/fare type.
.
| Carry-on/Hand Baggage Allowance | Checked Baggage Allowance | |
| Economy Class | 1 baggage of weight ≤ 8kg; linear dimensions (L+W+H) ≤ 118 centimeters (23+40+55 centimeters).1 personal item; linear dimensions (L+W+H) ≤ 85 centimeters (40+30+15 centimeters). | Each piece must weigh ≤ 23 kg and linear dimensions ≤ 158 centimeters. |
| Business Class | 2 pieces of baggage, each weighing ≤ 8kg; linear dimensions (L+W+H) ≤ 118 centimeters (23+40+55 centimeters).1 personal item; linear dimensions (L+W+H) ≤ 85 centimeters (40+30+15 centimeters). | Each piece must weigh ≤ 32 kg and linear dimensions ≤ 158 centimeters. |
On Turkish Airlines, checked baggage is processed either by “weight concept” or “piece concept”.
| Regions Operating with “Weight Concept” | |
| Zone 1 | Athens, Batumi, Cluj-Napoca, Constanta, Ganja, Nakhchivan, Prishtina, Sarajevo, Skopje, Sofia, Thessaloniki, Varna |
| Zone 2 | Alexandria, Amman, Aqaba, Ashgabat, Baku, Bari, Beirut, Belgrade, Bishek, Bologna, Bucharest, Budapest, Bukhara, Cairo, Catania, Dubrovnik, Dushanbe, Fergana, Graz, Hucendi, Hurghada, Kabul, Krasnodar, Kiev,Malta, Mezar-ı-Şerif, Minsk, Mykolaiv, Naples, Osh, Podgorica, Rome, Rostov-on-Don, Salzburg, Samarkand, Sharm El Sheikhv, Sochi, Tabriz, Tashkent, Tel Aviv, Turkmenbashi, Tivat, Urgenc, Venice, Vienna, Zagreb |
| Zone 3 | Algeria, Amsterdam, Baghdad, Basel, Basra, Berlin, Bremen, Brussels, Chisinau, Cologne, Constantine, Dusseldorf, Erbil, Frankfurt, Friedrichshafen, Geneva, Karlsruhe, Hamburg, Hanover, Karlsruhe, Leipzig, Lyon, Luxembourg, Marseille, Milan, Munich, Najaf, Nice, Nuremberg, Odessa, Oran, Prague, Riga, Rotterdam, Sebha, Strasbourg, Stuttgart, Sulaymaniyah, Tallinn, Tbilisi, Trablus, Tunisia, Ulan Bator, Warsaw, Vilnius, Zurich |
| Zone 4 | Abu Dhabi, Bahrain, Barcelona, Bilbao, Billund, Birmingham, Bordeaux, Boryspil, Copenhagen, Dammam, Denpasar-Bali, Doha, Dubai, Dublin, Edinburgh, Gothenburg, Helsinki, İsfahan, Jeddah, Kharkiv, Kherson, Kuwait, London, Lviv, Madrid, Malaga, Manchester, Mashhad, Medina, Oslo, Paris, Riyadh, Rovaniemi, Santiago de Compostela, Sharjah, Shiraz, Stockholm, Teheran, Toulouse, Ufa, Valencia, Voronezh, Yekaterinburg, Zaporizhia |
| Zone 5 | Bangkok, Beijing, Casablanca, Cebu, Colombo, Dakka, Guangzhou, Hanoi, Hong Kong, İslamabad, Jakarta, Karachi, Kathmandu, Kuala Lumpur, Kazan, Lahore, Lisbon, Male, Manila, Marrakech, Moscow, Mumbai, Muscat, New Delhi, Phuket, Porto, Seoul, Shanghai, Singapore, St. Petersburg, Taipei |
| Regions Operating with “Piece Concept” | |
| Aktau, Abican, Abuja, Addis Ababa, Accra, Almaty, Antananarivo, Asmara, Atlanta, Bamako, Banjul, Bogota, Boston, Buenos Aires, Cancun, Cape Town, Caracas, Cotonou, Conakry, Chicago, Dakar, Dallas, Dar es Salaam, Djibouti, Douala, Durban, Entebbe, Freetown, Hartum, Havana, Houston, Johannesburg, Juba, Kigali, Kilimanjaro, Kinshasa, Lagos, Los Angeles, Luanda,Libreville, Mahe Island, Maputo, Mauritius, Miami, Mogadishu, Mombasa, Montreal, Mexico City, New York, Nairobi, Niamey, Nuxot, Nur-Sultan, Ndjamena, Osaka, Pointe Noire, San Fransisco, Sao Paulo, Seattle, Ouagadougou, Toronto, Turkestan, Tokyo, Washington, Vancouver, Yaounde, Zanzibar | |
A Baggage Calculator is available on the Turkish Airlines website to to calculate the exact baggage allowance as per the ticket/fare type.
Additional charges may be applicable as “excess baggage” for baggage not fitting the stipulated guidelines.
Queries concerning baggage allowances and costs can be asked from Turkish Airlines Airport Office.
Pet Travel Service
Passengers can make bookings/reservations for their pet(s)/animal companion(s) to travel on Turkish Airlines, subject to Turkish Airlines Pet Policy.
The following guidelines must be followed:
- Passengers must submit pet travel request(s) at least 6 hours before scheduled departure of the flight.
- Only domestic cats, dogs and birds are permitted within the cabin aircraft.
- Weight of Pet/Animal Companion + Weight of Kennel/Carrier ≤ 8kg
- Kennel/carrier Linear dimensions(L+W+H) ≤ 93 centimeters (40 cm long, 30 cm wide and 23 cm high).
- The kennel/carrier should fit comfortably beneath the seat in front of the passenger.
- Pet(s)/animal companion(s) should be at least 10 weeks old.
Service/Guide dogs are allowed to travel at no extra cost, subject to Turkish Airlines Pet Policy.
Fees for pet travel are different for domestic flights and international flights; all fees are subject to weight and destination. The prices are available on the Turkish Airlines website. Turkish Airlines Pet Policy can be viewed on the Turkish Airlines website.
Cancellation Service
Cancellations can be made on the Turkish Airlines website and Turkish Airline mobile app and by contacting the Turkish Airlines Miami Office or the Turkish Airlines Customer Care.
All the cancellation fees and claims for refunds are subject to the fare rules that are defined under the Turkish Airlines Cancellation Policy.
Check-in
Passengers of Turkish Airlines can check-in for their intended flight through either of the following:
- Online Check-in: Online check-in / web check-in / mobile check-in is available on the Turkish Airlines website and Turkish Airlines mobile app, between 24 hours and up to 90 minutes before the flight is set to depart.
- Self-service Kiosk Check-in: Self-service kiosks are installed in many airports.
- Turkish Airlines domestic flights: Passenger(s) can check-in between 12 hours and up to 45 minutes prior to scheduled departure.
- Turkish Airlines international flights: Passenger(s) can check-in between 12 hours and up to 60 minutes before flight is set to depart.
(*Note: Groups of up to 8 passengers can check-in at the self-service kiosk with their PNR at a time.)
- Airport Check-in: Passengers must arrive at the airport at least 3 hours before departure of the intended flight and clear all security checks and then proceed to the airport check-in counter.
- Turkish Airlines domestic flights: Check-in desk closes 45 minutes before departure
- Turkish Airlines international flights: Check-in desk closes 60 minutes prior to departure. (*the airport check-in desks at counters in Caracas, Lagos and Abuja close 120 minutes before departure.)
Turkish Airlines has a list of airports with the check-in particulars, which can be viewed on the Turkish Airlines website; for assistance call/visit the Turkish Airlines Office in Miami Airport or call the Turkish Airlines Number.
Special Assistance
Passengers must submit their request to use special assistance service(s) at least 48 hours before their flight is set to depart; the request(s) must be submitted to the Turkish Airlines Office or by calling the Turkish Airlines Customer Care.
The special assistance services that Turkish Airlines provides include mobility aid like wheelchairs, special care of pregnant passengers, special handling of the medically challenged passengers, etc.
Contact the Turkish Airlines Miami Office for a complete listing of special assistance services they offer.
Turkish Airlines Lounge Miami Airport Terminal
Frequently Asked Questions (FAQs) of Turkish Airlines Miami Office
The Turkish Airlines Mobile App is a mobile application that allows travellers to make reservations, book flights, and get information about Turkish Airlines flights. It is available for Android and Apple devices.
Passengers within the U.S.A. can contact Turkish Airlines by calling the 24/7 Call Center available at 1800-874-8875.
Web check-in is another word for Online check-in and mobile check-in, passengers can check-in for their flight(s) through the Turkish Airlines website and Turkish Airlines mobile app (available for Android and Apply devices).
Travelers can make bookings for a Turkish Airlines flight on the website and mobile app or at the ticket/sales office nearest to them or at an airport office.
Passengers can check Turkish Airlines flight status on the website https://www.turkishairlines.com/en-int/flights/flight-status or on the Turkish Airlines mobile app.
Janet Larson says:
Hello, My name is Janet Larson. I want to travel to miami on 04th of May 2023. I have a pet with me and want to know is pet allowed in this airline?
Haydee Melendez de V ereau says:
My name is Haydee Vereau and bought 3 tickets for Istambul to fly on October 20 of this year and I used an agency CTM TRAVEL & NUSTA TRAVEL in Miami at 420 E Oakland Park Boulevard in Fort Lauderdale Fl 33334
I was sick with Covid 19 and still have side effects from the disease which made me pospone my trip for February 13 thru Feb 18 of 2022.
The agency has been very reluctant to try to book my trip. They state that they called Turkish Airlines several times to no avail.
My locator number is for myself and my 2 relatives Raul Toms Rios Davalos and Avigail Lidia Cosavalnte Vidarte
The agency refuses to help me stating calling your office is a waste of time. Could you please help me do these changes without the Agency?
My locator number is UPQ5HT TICKET NUMBER HAYDEE VEREAU TK/ETKT 235 7608891092
RAUL TOMAS RIOS DAVALOS TK/ETKT 235 7608891091
AVIGAIL LIDIA COSAVALENTE VIDARTE TK/235 7608891090
WE paid $314.75 for each ticket +35.00 commission for each one.
I need to know if there are any extra fees for changing the dates and I would like to handle the changes without te Agency Nusta Travel Her name is Luz Vilchez.
Can I get a refund ?
Please help me. It has been a nightmare with Ms Luz Vilches CTM/Nusta Travel phone 305 882-8232
This has been a nightmare with this travel agency.
Cafer Ayaz says:
Flight 78 Confirmation # UR53BV
My Husband and I have tickets to fly to Istanbul on March 25th 2020 under the circumstances of Corona virus we can’t travel out of USA at this time. We like to take your offer of fee free change of flight or cancellation. We have been trying to get in touch with you by phone and via E-Mail with no response from your office. If we don’t hear back from your office we have no choice but take this matter with our credit card customer service. I have to let you know this is very disappointing.Sincerely Hulya & Cafer Ayaz
Jennifer Bromage says:
I have been trying since yesterday to get through to Turkish air
I have a flight CDG March 13 ( tmrw) to Istanbul
I am in the states and not only has work travel conferences been cancelled but also trump imposed restrictions so I will not be able to get back into states if I go to France 🇫🇷
I do. Not know if or when I will be able travel
Please can you refund my ticket I am self employed and every penny counts I did send an email but no response