Saudi Airlines Jeddah Office has many branches across Jeddah, Kingdom of Saudi Arabia. The official Saudi Airlines website mentions 9 Saudi Airlines Office locations in Jeddah. Saudi Airlines has dedicated airport lounge known as the “Alfursan Golden Lounge” for Saudi Airlines First Class and Saudi Airlines Business Class passengers, international passengers can use the Alfursan Golden International Lounge and domestic passengers can use the Alfursan Golden Domestic Lounge. The dedicated Saudi Airlines airport lounge is situated at Terminal 1 within King Abdulaziz International Airport a.k.a. Jeddah International Airport. Saudi Airlines flights operate from Terminal 1 at Jeddah Airport.
Contact Details of Saudi Airlines Jeddah Office
|Saudi Airlines Head Office Jeddah Address||Saudi Airlines Airport Office|
King Abdulaziz International Airport
Kingdom of Saudi Arabia
|Saudi Airlines Contact Number in Jeddah||920022222 [within K.S.A.]|
+966126861010 [outside K.S.A.]
|Working Hours||24-Hours, Working Saturday to Friday|
|Online Check In||Click Here|
|Check Flight Status of Saudi Airlines||Click Here|
Airport Details of Saudi Airlines Jeddah Office
|Airport Name||King Abdulaziz International Airport|
|Address||Albwadi naer airport Saudi Arabia|
|Contact Number||+966 2 920011233|
Saudi Airlines Jeddah Office Map Location
Services Provided by Saudi Airlines Jeddah Office
Saudi Airlines has the following services available across all the Saudi Airlines Jeddah Office locations:
|Ticket Booking / Cancellation / Rescheduling||Visa/Immigration services|
|Visa on arrival||Check-in Assistance|
|Baggage allowance||In-flight meals|
|In-flight entertainment||Airport Transfers|
|Ok to Board||Airport/In-flight Wi-Fi|
|Airport facilities and services||Missing/Lost/Damaged Luggage|
|Delayed/Cancelled Flights||Airport lounges|
|First Class, Business Class, Economy Class||Enquiries|
|Fare Special offers and promotional deals||Alfursan Loyalty Program|
Passengers of Saudi Airlines can request to use any of these services by contacting the Saudi Airlines Office Jeddah or Saudi Airlines Customer Service.
Saudi Airlines baggage services permits free allowance to it passengers, if they adhere to the following limits:
|Carry-on Baggage||Checked Baggage|
|Economy Saver||1 piece less than equal to 7kg||Economy Saver||Checked Bagged is not allowed.|
|Economy Basic||1 piece less than equal to 7kg||Economy Basic||1 piece weighing less than equal to 23kg|
|Economy Flex||1 piece less than equal to 7kg||Economy Flex||2 pieces weighing less than equal to 23kg each|
|Business Basic||1 piece less than equal to 9kg||Business Basic||1 piece weighing less than equal to 32kg|
|Business Flex||1 piece less than equal to 9kg||Business Flex||2 pieces weighing less than equal to 32kg each|
|First Flex||1 piece less than equal to 9kg||First Flex||2 pieces weighing less than equal to 32kg each|
|The allowed size/linear dimension(L+W+H) is same for all tiers: 158 centimeters or 62 inches.|
Baggage that goes above the preset allowances are subject to additional charges as stipulated by Saudi Airlines.
- Saudi Airlines International Flight
- $100 USD on baggage linear dimension(L+W+H) above 158 centimeters [62 inches] and up to 205 centimeters [80 inches].
- $100 USD + $67 USD on baggage linear dimension(L+W+H) above 205 centimeters [80 inches] and up to 300 centimeters [118 inches]
- Saudi Airlines Domestic Flight
- 100 SAR on baggage linear dimension(L+W+H) above 158 centimeters [62 inches] and up to 205 centimeters [80 inches].
- 100 SAR + 100 SAR on baggage linear dimension(L+W+H) above 205 centimeters [80 inches] and up to 300 centimeters [118 inches]
Baggage exceeding linear dimension(L+W+H) of 300 centimeters [118 inches] or weighing more than 32 kg [70lb] are only accepted through cargo.
For more details and/or the complete Saudi Airlines Baggage Policy please refer to the Saudi Airlines website, or visit/call the Saudi Airlines Jeddah Office.
Pet Travel Service
Saudi Airlines permits cats, guard dogs, hunting dogs and Seeing-Eye/Hearing dogs for the blind and/or deaf passengers only. This is allowed subject to the terms and conditions of Saudi Airlines, provided that the passenger has all the necessary documentation needed for their pet/animal companion.
Passengers must comply to the following specifications:
|Pets/Animal Companions and kennel/carrier together must not weigh more than 5kg.||One pet/animal companion per kennel/carrier is allowed. The linear dimension(L+W+H) must not go above 125 centimeters[50 inches]|
Passengers looking to make reservations for their pets/animal companions, please contact the Saudi Airlines Jeddah Office.
All bookings made directly through Saudi Airlines can be canceled on the Saudi Airlines website or at a Saudi Airlines Office; subsequently passengers can call the Saudi Airlines Call Center or contact the Saudia Guest Care Center on WhatsApp [920022222 within K.S.A.].
Saudi Airlines bookings which have been paid for with a credit card must cancel their ticket/booking on the Saudi Airlines website; tickets/bookings qualify for refunds only if they have paid with cash, cheque, SADAD, SPAN, VISA or Mastercard. For refunds of bookings/tickets paid for with an EMD [Electronic Miscellaneous Document] a refund EMD claim form needs to be filled and submitted on the Saudi Airlines website.
Cancellation charges are applicable wherever necessary as deemed by the Saudi Airlines Cancellation Policy and Saudi Airlines Refunds Policy.
To check-in for any Saudi Airlines flight, domestic or international, passengers can use either of the following methods:
- Online Check-in: Saudi Airlines’ passengers can check-in for their flight on the website or through the mobile app. This is available at any point from 48 hours up to 1 hour before departure of flight.
- Airport Counter Check-in: Saudi Airlines’ passengers must arrive at least 3 hours before their intended flight is set to depart. The check-in stops 1 hour before departure.
If passengers need any guidance regarding check-in or any have any other concerns, they must call the Saudi Airlines Office or visit them in-person.
Saudi Airlines provides special assistance services to passengers with medical conditions and/or disabilities. From mobility assistance to special care & handling, Saudi Airlines strives to ensure a stress-free flight experience for all its passengers.
Passengers should submit their requests to avail special assistance service at the time of booking their ticket.
For service particulars or any other concerns please call the Saudi Airlines Customer Service or visit the Saudi Airlines Jeddah Office.
Saudi Arabian Airlines Uncovered
Frequently Asked Questions (FAQs) of Saudi Airlines Jeddah Office
After the passenger has confirmed their Saudi Airlines booking, they will receive a confirmation email with the ticket details which would also mention the terminal of departure. If there are any changes, passengers will be notified. Any queries or concerns can be directed to the Saudi Airlines Customer Care.
Passengers can request changes (e.g., time/date/class) to their flight booking either through the online contact form on the Saudi Airlines website or by calling the Saudi Airlines Contact Center.
Passengers can call: 920022222 [within K.S.A.] | +966126861010 [outside K.S.A.]
Saudi Airlines does not serve alcohol in-flight, nor does it allow passengers to carry any alcoholic beverages.
Saudi Airlines is owned by the Kingdom of Saudi Arabia, and it is their national airline for Saudi Arabia.