Saudi Airlines Doha Office

The travel professionals at the Saudi Airlines Doha Office are committed to helping with any issues to make sure you can easily board your flight and have a nice journey. You can reach out to the staff at the office to ensure that your business or leisure journey goes well.

Contact Details of Saudi Airlines Doha Office

Airport Details of Saudi Airlines Doha Office

Saudi Airlines Doha Office Address Map

Services Provided by Saudi Airlines Doha Office

Do you have a query regarding the following services? Reach out to the travel representatives at the Saudi Airlines Office in Doha for assistance.

Booking

Visit the Saudi Airlines Doha Office to speak to the staff in person or contact them at the phone numbers given above. 

If you wish to book the flight from the website of Saudi Airlines, go to the “Book” tab shown on the home page and fill in the required details to make a reservation. Here you also get an option to enter a promo code, if you have one.

Manage Booking

If you need to check your booking details or make some changes, you can enter your Booking Reference or eTicket Number under the “Manage Booking” tab on the website’s homepage. 

Cancellation and Refund

You can locate your booking using the “Manage Booking” option, as mentioned above, and click on the “Cancel and Refund” button to cancel your tickets. If the tickets have been reserved through the airline’s sales offices, the call centers, or the website, the same need to be cancelled through the sales offices or the website. You can submit an online refund request.

Baggage

The weight of baggage of one piece must not be more than 32 kg on International flights for both First and Business classes. In the case of Guest Class, the weight of one piece must not be more than 23 kg. Besides, you need to be aware that the maximum weight allowed is not more than 32 kg, otherwise, you will be required to pay extra baggage charges. It is beneficial to read complete information about the baggage policy of Saudi Airlines. Also, explore related tabs including allowed and prohibited goods.

Check-in

You need to head to the Saudi Airlines check-in counter at Hamad International Airport and show your travel documents to receive the boarding pass. Make sure to read the instructions mentioned on your ticket. 

Web Check-in

The web check-in facility is made available 48 hours before the flight departure and closes 1 hour before it. It is meant for passengers having a valid eTicket. It may be noted that this facility is currently not provided for passengers who have made special service requests including wheelchairs, travel of unaccompanied minors, and travel with pets.

Passengers must reach the departure gate at least 20 minutes before the flight’s take-off time. 

You may read the related Web Check-in conditions on the website of Saudi Airlines. Adhere to the same and tick the checkbox “I agree on the terms and conditions” given at the end. Then click on the “Check-in Online” button to proceed.

Special Assistance

Special arrangements are available for passengers requiring canes and crutches, wheelchair services, and assistance in case of visual, or hearing aid. Read in detail about the same.

Special Meals

You may request special food on the flight depending on your routine dietary pattern or health.

Traveling with Children

Children up to the age of 12 who are at least 2 years old may travel if they are along with a passenger whose age is at least 15 years. The child’s fare needs to be paid. If a child is not accompanied by a guardian, he/she must be at least 5 years old to travel alone and would be considered an Unaccompanied Minor. Newborn babies can also travel if they complete one week of age after they are born. However, if your baby’s age is above 48 hours, he/she will be allowed to travel if you show a medical certificate mentioning his/her suitable health condition, and also if no incubator or medical oxygen is required to be given. 

You are advised to read elaborated information on the website of Saudi Airlines. 

Traveling with Pets

If your pets are appropriately restrained in cages, you have current health certificates, vaccination proof, and other required documents, your pets can travel with you. Read more about the policy.

Saudi Arabian Airlines E170 Arrival at Doha

Frequently Asked Questions (FAQs) of Saudi Airlines Doha Office