Saudi Airlines Lucknow Office

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The Saudi Airlines Lucknow Office is situated at 10 Rana Pratap Marg in Lucknow, India. This office provides a variety of services, such as ticket booking, cancellations, answering visa/immigration queries, special assistance services, etc. The Saudi Airlines Lucknow Office Location is a 40 minutes’ drive from Chaudhary Charan Singh International Airport a.k.a. Lucknow International Airport. All arriving and departing flights of Saudi Airlines operate from Terminal 1 at Lucknow Airport.

Contact Details of Saudi Airlines Lucknow Office

Saudi Airlines Head Office Lucknow AddressGSA – INDO SAUDI SERVICES (TRAVELS) P.LTD
LGF 116-118,
K’s Trident
10 Rana Pratap Marg
Lucknow 226001
Saudi Airlines Contact Number in LucknowReservation: +91 522 4154545
Cargo: +91 9936207176
Airport Services: +91 522 2439270
Working Hours09:30 A.M. to 05:30 P.M.
Online Check InClick Here
Check Flight Status of Saudi AirlinesClick Here

Airport Details of Saudi Airlines Lucknow Office

Airport NameChaudhary Charan Singh International Airport
Airport CodeLKO
AddressAmausi, Lucknow, Uttar Pradesh 226009
Contact Number094550 04381

Saudi Airlines Lucknow Office Address Map

Services Provided by Saudi Airlines Lucknow Office

The services listed below are offered by the Saudi Airlines Lucknow Office:

Ticket Booking / Cancellation / ReschedulingAirport/In-flight Wi-Fi
Visa/Immigration servicesAirport facilities and services
Visa on arrivalMissing/Lost/Damaged Luggage
Check-in AssistanceDelayed/Cancelled Flights
Airport loungesBaggage allowance
First Class, Business Class, Economy Class EnquiriesIn-flight meals
Fare Special offers and promotional dealsIn-flight entertainment,
Alfursan Loyalty ProgramAirport Transfers
Ok to Board

Saudi Airlines passengers can request these services at the time of booking their flight ticket. Additional requests, queries & concerns can also be directed to the representatives at the Saudi Airlines Office in Lucknow.

Baggage Service

The free baggage allowance offered by Saudi Airlines is based on the conditions mentioned below:

Carry-on BaggageChecked Baggage
Economy Saver1 piece not exceeding 7kgEconomy SaverChecked Bagged is not permitted.
Economy Basic1 piece not exceeding 7kgEconomy Basic1 piece weight not exceeding 23kg
Economy Flex1 piece not exceeding 7kgEconomy Flex2 pieces weight not exceeding 23kg each
Business Basic1 piece not exceeding 9kgBusiness Basic1 piece weight not exceeding 32kg
Business Flex1 piece not exceeding 9kgBusiness Flex2 pieces weight not exceeding 32kg each
First Flex1 piece not exceeding 9kgFirst Flex2 pieces weight not exceeding 32kg each
The permitted size/linear dimension(L+W+H) is same across all tiers: 158 centimeters or 62 inches.

All baggage that does not meet with the conditions as outlined by Saudi Airlines are subject to additional charges as stated under:

  • Saudi Airlines International Flight
    • $100 USD chargeable on baggage having Linear Dimension[L+W+H] ranging between 158 centimeters [62 inches] and 205 centimeters [80 inches].
    • $100 USD + $67 USD on baggage having Linear Dimension[L+W+H] ranging between 205 centimeters [80 inches] and 300 centimeters [118 inches].
  • Saudi Airlines Domestic Flight
    • 100 SAR chargeable on baggage having Linear Dimension[L+W+H] ranging between 158 centimeters [62 inches] and 205 centimeters [80 inches].
    • 100 SAR + 100 SAR chargeable on baggage having Linear Dimension[L+W+H] ranging between 205 centimeters [80 inches] and 300 centimeters [118 inches]

Baggage with linear dimensions(L+W+H) above 300 centimeters [118 inches] or weighing above 32kg [70lb] are only accepted through cargo.

The entire Saudi Airlines Baggage Policy can be reviewed on the Saudi Airlines website, alternatively passengers can request for other details at the Saudi Airlines Lucknow Office.

Pet Travel Service

Cats, guard dogs, hunting dogs and Seeing-Eye/Hearing dogs for the blind and/or deaf passengers only are allowed by Saudi Airlines on board their aircrafts. The acceptance of these animals on board a Saudi Airlines flight is dependent on the terms and conditions of the airlines; passengers must keep ready all necessary/relevant documents required for their respective animals.

Passengers must adhere to these guidelines:

Live animal and kennel/carrier/container together must weigh not more than 5kg.One live animal per kennel/carrier/container is permitted. The linear dimension(L+W+H) not exceeding 125 centimeters [50 inches]

Visit or call the Saudi Airlines Office in Lucknow to make pet travel reservations; visit the Saudi Airlines website for the full Saudi Airlines Pet Policy.

Cancellation Service

Passengers with existing Saudi Airlines bookings made through the Saudi Airlines Sales Office or Saudi Airlines website, can request for cancellation directly at the Saudi Airlines Office in Lucknow and the Saudi Airlines website; passengers can contact the Saudia Guest Care Center via WhatsApp messenger [+966 9200 22222].

Passengers note that:

  • Tickets bought with a credit card can only be cancelled through the Saudi Airlines website.
  • Tickets/bookings qualify for a refund only when they have been paid for in cash or check or SADAD or SPAN or VISA or Mastercard.
  • Refund claims of tickets/bookings paid for with an EMD [Electronic Miscellaneous Document] must be made by filling and submitting a claim form available on the Saudi Airlines website.

Cancellation charges and refunds are subject to the Saudi Airlines Cancellation Policy and Saudi Airlines Refunds Policy.


Passengers of Saudi Airlines can check-in for their flights through:

  • Online Check-in: The online check-in feature is available on the Saudi Airlines website and mobile app; passengers can check-in between 48 hours up to 1 hour before departure of flight.
  • Airport Counter Check-in: Airport check-in for Saudi Airlines is available up to 1 hour before the flight is set to depart; passengers should arrive at least 3 hours early and locate the Saudi Airlines Airport Counter and get themselves checked in.

Questions about check-in and other concerns can be answered by contacting Saudi Airlines either over phone call or visiting the Saudi Airlines Office in-person.

Special Assistance

Saudi Airlines Special Assistance Services range from mobility aid to special handling and care; the airline strives to ensure that all its passengers have a stress free, convenient and comfortable flight experience. All passengers who require special assistance service must notify Saudi Airlines of the same at the time of booking their flight.

For the complete listing of special assistance services offered by Saudi Airlines please visit the Saudi Airlines Lucknow Office or call the Saudi Airlines Office Number.

Lucknow to Jaddah Saudi Airlines

Frequently Asked Questions (FAQs) of Saudi Airlines Lucknow Office

What is the Saudi Airlines India call center number?

Saudi Airlines presently does not have call center number for India specifically, however, passengers can call their branch offices across India to request information [refer to Saudi Airlines website to find Saudi Airlines Office/Number in India]. Passengers can even contact Saudi Airlines via WhatsApp on +966 9200 22222.

What is not allowed on Saudi Airlines?

Prohibited on Saudi Airlines: Explosives, guns, any type of weapon, flammable items, pressure containers, narcotics (cannabis or something else), poisons, radioactive materials, magnets, corrosives, oxidizers, and infectious materials. [All items mentioned are banned at airports all over the world.]

Is Saudi Airlines operating in India?

Saudi Airlines has many flights to/from multiple locations across India; Saudi Airlines operates at Lucknow, Mumbai, Bengaluru/Bangalore, Chennai, Kochi/Cochin, Delhi and Hyderabad.

What is Saudia?

Saudi Airlines is also known as Saudia, formerly known as Saudi Arabian Airlines; the national carrier for the Kingdom of Saudi Arabia.

Do they serve alcohol on Saudi Airlines?

Saudi Airlines does not permit the carriage or consumption of alcohol in any form.


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