Saudi Airlines Bangkok Office, Thailand

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Saudi Airlines a.k.a. Saudia in the Kingdom of Saudi Arabia, is the national carrier of K.S.A. The Saudi Airlines Office in Bangkok is inside the Sindhorn Building on Wireless Road in Lumpini Pathumwan, Bangkok. The Saudi Airlines Bangkok Office is an approximate 35 minutes’ drive from Bangkok International Airport a.k.a. Suvarnabhumi Airport. The flights connect to Riyadh and Jeddah in K.S.A. from Bangkok Airport. There is no dedicated Saudia Airport Lounge / Saudi Airlines Airport Lounge but passengers can use other pay-in/corporate lounge available in the airport.

Contact Details of Saudi Airlines Bangkok Office

Saudi Airlines Bangkok Office AddressSindhorn Building, Ground Floor, 130-132,
Wireless Road,
Lumpini Pathumwan,
Bangkok 10330
Saudi Airlines Contact Number in BangkokReservation: Tel. 022 559989 / 022 559990
Working Hours24-Hours
Online Check InClick Here
Check Flight Status of Saudi AirlinesClick Here

Airport Details of Saudi Airlines Bangkok Office

Airport NameSuvarnabhumi Airport
Airport CodeBKK
Address999 หมู่ 1 Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand
Contact Number+66 2 132 1888

Saudi Airlines Bangkok Office Address Map

Services Provided by Saudi Airlines Bangkok Office

The services listed below are available at the Saudi Airlines Office in Bangkok:

Ticket Booking / Cancellation / ReschedulingAirport facilities and services
Visa/Immigration servicesIn-flight meals
First Class, Business Class, Economy Class EnquiriesMissing/Lost/Damaged Luggage
Fare Special offers and promotional dealsDelayed/Cancelled Flights
Alfursan Loyalty ProgramAirport/In-flight Wi-Fi
Check-in AssistanceIn-flight entertainment,
Airport loungesAirport Transfers
Baggage allowanceOk to Board
Visa on arrival

Passenger(s)/guest(s) can request the services at the Saudi Airlines Bangkok Office and seek additional help if required.

Baggage Service

Passengers of Saudi Airlines have free carry-on/hand baggage allowance and checked baggage allowance.

Free Carry-on/Hand Baggage Allowance :

Economy SaverEconomy BasicEconomy FlexBusiness BasicBusiness FlexFirst Flex
1 baggage allowed; weight ≤ 7kg1 baggage allowed; weight ≤ 9kg

Free Checked Baggage Allowance:

Economy SaverEconomy BasicEconomy FlexBusiness BasicBusiness FlexFirst Flex
No free checked baggage allowance1 baggage allowed; weight ≤ 23kg each.2 baggage allowed; weight ≤ 23kg each.1 baggage allowed; weight ≤ 32kg each.2 baggage allowed; weight ≤ 32kg each.
Maximum linear dimension(L+W+H) ≤ 158 centimeters [62 inches], standard across all ticket/fare types.

The following additional charges apply if baggage exceeds the directed limits:

Saudi Airlines International FlightsSaudi Airlines Domestic Flights
Linear Dimensions from 158 centimeters [62 inches] to 205 centimeters [80 inches].$100100 SAR
Linear Dimensions from 205 centimeters [80 inches] to 300 centimeters [118 inches].$167200 SAR

All baggage exceeding linear dimensions(L+W+H) above 300 centimeters [118 inches] and/or weight exceeding 32kg [70lb] are permitted only as cargo.

The full Saudi Airlines Baggage Policy can be read on the Saudi Airline website; the Saudi Airlines Office in Bangkok can answer all questions regarding baggage allowances and costs.

Pet Travel Service

Only domestic cats, guard dogs, hunting dogs and Seeing-Eye/Hearing dogs for the blind and/or deaf passengers are permitted by Saudi Airlines in the aircraft. Saudia has the right to approve or deny a request for pet travel; passengers who wish to seek approval for their pet(s)/animal companion(s) to travel by Saudi Airlines must keep all necessary paperwork at the ready. 

The following factors must be kept in mind:

  • Domestic cat OR guard dog OR hunting dog OR Seeing-Eye/Hearing dog weight combined with the weight of the kennel/carrier must be ≤ 5kg
  • Linear dimensions (L+W+H) of kennel/carrier ≤ 125 centimeters [50 inches].
  • 1 Domestic cat OR guard dog OR hunting dog OR Seeing-Eye/Hearing dog per Kennel/Carrier.

Additional charges applicable; for costs and other information contact the Saudi Airlines Office in Bangkok.

Requests must be submitted for approval of pet travel bookings by contacting the Saudi Airlines Office.

Cancellation Service

As per the Saudia Cancellation Policy / Saudi Airlines Cancellation Policy and Saudia Refunds Policy / Saudi Airlines Refunds Policy; passengers can request cancellations and refunds in line to the following factors:

  • Flight bookings/tickets issued at or bought directly from the Saudi Airlines website/mobile app or Saudi Airlines sales office / Saudi Airlines Ticketing Office / Saudia Sales Office / Saudia Ticketing Office can be canceled by calling the Saudi Airlines Customer Care Center or Saudi Airlines Office; WhatsApp is also an option which can be used [+966 9200 22222].
  • If a credit card has been used to pay for ticket(s)/booking(s); the cancellation can only be done on the Saudi website / Saudi Airlines website.
  • To qualify for a refund, the mode of payment for ticket purchase must have been cash or check or SADAD or SPAN or VISA or Mastercard.
  • If mode of payment was an EMD [Electronic Miscellaneous Document]; refund claim must be filed online through the website.


Saudia / Saudi Airlines passengers can use either if the following options to check-in for their flight(s):

  • Online Check-in: Online check-in / web check-in / mobile check-in is an option available on the website/mobile app; it’s available to the passenger(s) from 48 hours up to 1 hour prior to a flight’s scheduled departure.
  • Airport Counter Check-in: The airport check-in desk closes 1 hour prior to the flight’s scheduled departure; passengers should arrive 3 hours ahead of departure, clear security checks and check-in.

For help concerning check-in contact the Saudi Airlines Bangkok Office.

Special Assistance

Mobility assistance for the quadriplegic/paraplegic passengers, special care of expectant mothers, special care of unaccompanied minors, special handling of passengers with medical conditions, etc., are a few of the special assistance service(s) by Saudia. Passengers must inform the airline, preferably at the time of booking, if they need to use any special assistance service.

Information about special assistance service can be found on Saudia Airlines website, passengers can contact the Saudia Office in Bangkok as well.

Saudia Airlines Boeing 787-10 Economy Class Flight Report

Frequently Asked Questions (FAQs) of Saudi Airlines Bangkok Office

How to check Saudi Airlines flight status?

Passengers can check Saudia flight status / Saudi Airlines flight status on the website or on the mobile app.

Is there Saudi Airlines Business Class?

Yes! Saudia / Saudi Airlines has Business Class; there are 2 categories of business class travel offered by the airline: Business Basic and Business Flex.

How to Saudia Check in?

Saudia / Saudi Airlines passengers can check-in online through the airline website or the mobile app. Alternatively, passengers can use the self-service kiosk found at many airports or at the airport check-in counter.

How can I contact Saudi Airlines in Bangkok?

Passengers can connect to Saudi Airlines in Bangkok by calling 022 559989 or 022 559990, or by visiting their website at . Passengers can contact them through their social media platforms, such as Facebook, Twitter, and Instagram and on WhatsApp at +966920022222.

What is the weight limit for animals traveling by Saudi Airlines?

The weight limit for animals traveling by Saudi Airlines is 5kg; this weight includes the weight of the kennel/carrier.


One thought on “Saudi Airlines Bangkok Office, Thailand

  • I recently experienced a delay with saudia saudi airlines during my travels, and I must commend them for their excellent handling of the situation. Despite the inconvenience of the delay, the airline kept passengers informed through timely announcements, providing updates on the status of the flight. The ground staff displayed professionalism and courtesy in managing passenger concerns. saudia saudi airlines also made efforts to ensure the comfort of passengers during the wait, offering refreshments and maintaining a transparent line of communication. While delays are never ideal, the way saudia saudi airlines managed this situation has left me with a positive impression of their commitment to passenger satisfaction. I appreciate their efforts in turning a challenging situation into a well-handled experience. Thank you, saudia saudi airlines, for your dedication to customer service.


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