| Saudi Airlines Islamabad Office Address | 52, West Modern Plaza, Blue Area – Islamabad Pakistan |
| Saudi Airlines Contact Number in Islamabad | Reservation: +92 512270164 +92 333 0598168 Baggage: +92 51 59055952 Airport Services: +92 5159056030 Cargo: +92 3028661057 |
| Working Hours | Monday to Friday – 09:00 A.M. to 05:00 P.M. Saturdays & Sundays Closed |
| Official Website | www.saudia.com |
| Email Address | ibesupport@saudia.com |
| Online Check In | Click Here |
| Check Flight Status of Saudi Airlines | Click Here |
| Official Youtube | www.youtube.com/user/saudiarabianairlines |
| Official Facebook | www.facebook.com/SaudiArabianAirlines |
| mobile.twitter.com/saudiairlinesen | |
| Instagram Account | www.instagram.com/saudi_airlines/ |
| Airport Name | lslamabad International Airport |
| Airport Code | ISB |
| Address | New Islamabad, Airport Road, Islamabad, Rawalpindi, Islamabad Capital Territory, Pakistan |
| Contact Number | +92 51 95550211 |
The following services can be requested at all the Saudi Airlines Islamabad Office:
| Ticket Booking / Cancellation / Rescheduling | Airport/In-flight Wi-Fi |
| Visa/Immigration services | Airport facilities and services |
| Missing/Lost/Damaged Luggage | In-flight meals |
| Delayed/Cancelled Flights | In-flight entertainment, |
| Baggage allowance | Airport Transfers |
| First Class, Business Class, Economy Class Enquiries | Ok to Board |
| Fare Special offers and promotional deals | Visa on arrival |
| Alfursan Loyalty Program | Check-in Assistance |
| Airport lounges |
Saudi Airlines passengers can request these services at the time of booking their flight ticket. Additional requests, queries & concerns can also be directed to the representatives at the Saudi Airlines Office in Lucknow.
Saudi Airlines passengers have free carry-on and checked baggage allowance subject to the conditions as listed below:
| Carry-on Baggage | Checked Baggage | ||
| Economy Saver | Economy Saver | No free checked baggage allowance. | |
| Economy Basic | 1 piece of baggage weighing no more than 7kg | Economy Basic | 1 piece of checked baggage weighing no more than 23kg |
| Economy Flex | 1 piece of baggage weighing no more than 7kg | Economy Flex | 2 pieces of checked baggage weighing no more than 23kg each |
| Business Basic | 1 piece of baggage weighing no more than 9kg | Business Basic | 1 piece of checked baggage weighing no more than 32kg |
| Business Flex | 1 of baggage weighing no more than 9kg | Business Flex | 2 pieces of checked baggage weighing no more than 32kg each |
| First Flex | 1 piece of baggage weighing no more than 9kg | First Flex | 2 pieces of checked baggage weighing no more than 32kg each |
| The size/linear dimension(L+W+H) is for all fare types and must not exceed: 158 centimeters or 62 inches. | |||
Charges are applicable to baggage that does not sit the limits as defined by Saudi Airlines, the charges are as follows:
| Saudi Airlines International Flight | Saudi Airlines Domestic Flight |
| A charge of $100 USD is levied on all baggage with linear dimensions(L+W+H) from 158 centimeters [62 inches] to 205 centimeters [80 inches].A charge of $167 USD is levied on all baggage with linear dimensions(L+W+H) from 205 centimeters [80 inches] and 300 centimeters [118 inches]. | A charge of 100 SAR is levied on all baggage with linear dimensions(L+W+H) from 158 centimeters [62 inches] to 205 centimeters [80 inches].A charge of 200 SAR is levied on all baggage with linear dimensions(L+W+H) from 205 centimeters [80 inches] and 300 centimeters [118 inches]. |
Baggage above linear dimensions(L+W+H) above 300 centimeters [118 inches] or weight exceeding 32kg [70lb] are accepted only as cargo.
Passengers can refer to the Saudi Airlines website to read the complete Saudi Airlines Baggage Policy; for baggage-related and any other questions passengers should call or visit one of the Saudi Airlines Islamabad Office.
Saudi Airlines permits only select animals on board its aircrafts; domestic cats, guard dogs, hunting dogs and Seeing-Eye/Hearing dogs for the blind and/or deaf passengers. Saudi Airlines reserves the right to allow or deny pet travel on their flights. Passengers seeking to reserve and request booking for their pets/animal companions should have all the necessary and relevant documentation ready and also must keep in mind that the approval is subject to the rules and regulations as defined by Saudi Airlines Pet Policy.
Stated below are a couple of guidelines that passengers must follow for their pet’s/ animal companion’s travel:
Passengers must submit their requests to make pet travel bookings by contacting the Saudi Airlines Office in Islamabad.
For any existing bookings of Saudi Airlines made through the Saudia website or Saudia Sales Office, can be cancelled by calling the Saudi Airlines Customer Care Center or via chat on WhatsApp messenger [+966 9200 22222] or by call/visit to the Saudi Airlines Office.
Cancellations and/or refunds qualify based on the following factors:
Saudi Airlines Cancellation Policy and Saudi Airlines Refunds Policy determine the cancellation charges and refunds for all Saudi Airlines bookings.
The check-in options for Saudi Arabia passengers are as follows:
Passengers seeking assistance should contact the Saudi Airlines Office.
Saudi Airlines offers an array of special assistance services that ensures a comfortable and stress free for passengers that need it. Special assistance is offered to passengers who have mobility issues and/or unaccompanied minors and/or expecting mothers and/or senior citizens, and other such situations. Passengers need to inform Saudi Airlines if they need to use any of the special assistance service, preferably at the time of booking their flight.
Details for all the special assistance services can be requested by contacting the Saudi Airlines Islamabad Office or by calling the Saudi Airlines Office Number.
Yes! Passengers can pay for their tickets at all Saudia Office/Saudi Airlines Office; however, they will miss out on the special and/or promotional fare available on the website/mobile app.
Yes! Saudia is also known as Saudi Airlines and was previously known as Saudi Arabian Airlines.
Bookings for up to 9 passengers can be made at a time.
Yes! Passengers can select their seat of preference, subject to availability, this is possible through a feature available on the Saudi Airlines website/mobile app. Additional charges may be applicable to some seats. For more information refer to Saudi Airlines Seat Reservation Service.
At most airports check-in for baggage starts 6 hours before the departure of flight; flights between the Kingdom of Saudi Arabia and U.S.A. starts 4 hours before departure time and stops 1 hour before departure time.