Singapore Airlines Kochi Office

Singapore Airlines is one of the most renowned airlines in the world, and Singapore Airlines Kochi office is here to provide excellent services to all the customers. The airlines has a dedicated office in Kochi India, where customers can get assistance with flight bookings and other inquiries. The airlines also offers contactless services like web and mobile check-in, web booking, and online payment options to make your travel easier.

Singapore Airlines Kochi Office Contact Number & Address

Singapore Airlines Kochi Office AddressMahatma Gandhi Rd, Ravipuram, Pallimukku, Ernakulam, Kerala 682016, India
Kochi Customer service04844010410
Working HoursMonday, Wednesday, and Friday: 9:00 a.m. to 5:00 p.m., Thursday and Sunday: 8:30 a.m. to 3:30 p.m.,
Tuesdays and Saturdays are closed.
Check Flight StatusClick here

Nearest Singapore Airlines International Airport in Kochi

Cochin Airport is the nearest and best recognized for the outstanding & exceptional services and assistance it provides to its passengers. At the Singapore Airlines Cochin airport terminal office, the staff is highly knowledgeable, and skilled they can handle travelers with their assistance. People are welcome to visit Singapore Airlines Cochin International Airport (COK) and speak with a Singapore Airlines official about their concerns.

Airport NameCochin International Airport
Airport AddressAirport Rd, Kochi, Kerala 683111
Airport CodeCOK
What terminal does Singapore Airlines Arrives and Depart at COK Airport?Terminal 3
Phone Number0484 261 0115

Singapore Airlines customer service Kochi is available 24×7 and provides best assistance.

Singapore Airlines Customer service is available 24×7 and provides best assistance to its clients. You can reach the customer care department at Singapore Airlines Customer Care Kochi by calling on the toll-free number, email address or helpline number given below.

  • Singapore Airlines Toll Free Number – 800-91-SINGAPORE (8009171)
  • Email Address –
  • Helpline Number – 1800 121 212 (local calls) and +91 22 5016 6046 (calls from outside India)

Check worldwide list of Singapore Airlines Office

Services Provided by Singapore Airlines Kochi Office

List of Singapore Air Services is as follows.

Flight Ticket BookingAirport Facilities
Flight Ticket CancellationDelayed Flights
Flight Ticket ReschedulingVIP Lounge Service
Web / Mobile App Check-inCorporate Reward Program
Airport Counter Check-inPPS Club
Self-Service Kiosk Check-inAnimals and Pets
Unaccompanied MinorIn-Flight Meals
Baggage AllowanceAirport Transfers
Duty-Free AllowanceSports Equipment
Flight InformationAirport Transportation
Airport LoungesSeats Enquiries and Selection
Visa InformationKrisFlyer Program
Missing LuggageVisa on Arrival
Immigration ServicesTransit Information
In-Flight WifiReceipts and Refunds
Airport WifiSilverKris Lounge
In-Flight EntertainmentKrisFlyer Gold Lounge
In-Flight Duty-Free ItemsCodeshare Partners

Passengers traveling with Singapore Airlines can request to use these services at their discretion.

Baggage Allowance

When you fly with Singapore Airlines, you can check in one piece of luggage weighing up to 22kg. If your bag is heavier than this amount, it’ll be charged an additional fee of $500 per kilogram.

Baggage Weight Limit: 22 kg (50 lbs)

Dimensions: 40 cm x 30 cm x 25 cm

Baggage Check In

The passenger responsible for checking in their own baggage should do so at least 24 hours before departure time. Please ensure that all valuables are properly packaged and protected from damage during transit by wrapping them securely with adhesive tape or bubble wrap before placing them in the hold bag.

Special Assistance

Singapore Airlines offers a wide range of special assistance services for passengers with disabilities and other special needs. Singapore Airlines is committed to providing a safe, comfortable and enjoyable travel experience for all passengers.

Wheelchair Assistance

Not all flights operate with wheelchairs on board but if you need one, we can arrange for your wheelchair to be carried on board the aircraft at no extra charge. Please contact us at least 48 hours prior to departure time so that we can arrange for this service as early as possible.*

Check in

To check in at Singapore Airlines Kochi office, you can either go online or contact the following toll free numbers:

  • 1800 121 212 Airport Office (24 Hours)
  • 1800 121 212 (local calls) and +91 22 5016 6046 (calls from outside India)

Flight Cancellation

Singapore Airlines allows cancellation of tickets within 24 hours of booking, provided the ticket has not been issued. Cancellation charges are as per the fare rules and are non-refundable.

  • If you want to cancel your ticket, please contact the customer service department at  1800 121 212 (toll free).
  • Once you’ve booked a flight on Singapore Airlines’ website or mobile app, we’ll send an email confirming that your purchase is safe and secure before allowing you to proceed with payment towards your travel plans.*

Name Change/Correction Request

You can change your name at the airport.

Passengers can also change your name on the website or by calling customer care.

Travelers can visit the airline office to do so as well if you want to do so in person, but this is only necessary if you want to go through with changing your identity completely and not just nicknames or initials (e.g., “John Smith”).

Change Flight Date

  • Singapore Airlines allows date change for tickets issued in India at the time of booking.
  • Singapore Airlines allows date change for tickets issued outside India at the time of booking.

Pet Service

Pets are allowed in the cabin and cargo of the flight. However, if you have a pet that weighs more than 5kgs and it is less than 12 months old, please note that we will not be able to accommodate you for an extra fee. If your pet has reached their adulthood stage and has exceeded their weight limit (12 months), they may still be permitted as long as they are accompanied by a valid reproduction certificate issued by any recognized animal welfare organization or authority in Singapore or overseas.

Minor Service

The airlines has a policy to allow minors aged 2-11 to travel unaccompanied by a parent or guardian.

For minors aged 12-17, the airline allows parents or guardians to book for them.

If you are traveling alone with your child, we recommend that you contact reservations team at least 24 hours in advance of your flight date so that they can provide any assistance required by law and custom as well as ensuring that your child has been vaccinated against communicable diseases (including measles).


Singapore Airlines is the best service provider in the industry. The airline provides free check-in baggage, personal assistance and help to find your friends and family members in Singapore. For more information, call the airline at 1800 121 212 or visit their website for more details about this service.


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