Southwest Airlines Albany Airport Terminal – ALB

Flight Queries? Call an Expert

Southwest Airlines Albany Terminal 1 Concourse C is where all your travel queries related to Southwest Airlines are put to rest. At the terminal office, you will find information related to the flight schedule of your upcoming flight or a future flight you wish to book. The terminal office resolves the information related to making reservations and adding extra services such as pet travel, extra bags, and more. All the information you need regarding the various amenities and services the airline offers is available here. This content is related to the services of Southwest Airlines that you get at the Terminal 1 office to have a safe and informed journey.

Details of Southwest Airlines Albany Airport – ALB

The Southwest Airlines ALB Terminal is 1, at Albany International Airport.

Airport NameAlbany International Airport
Southwest Airlines Albany Airport AddressAlbany Shaker Rd, Colonie, NY, United States
Airport CodeALB
Southwest Airlines Albany Airport Contact Number+1 518-242-2200
Southwest Airlines ALB TerminalTerminal 1 Concourse C
Working Hours24 hours
Official Website
Instagram Account

Services provided by Southwest Airlines at Albany Airport Terminal ALB

At the Office of Southwest Airlines ALB Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Flight Booking And Cancellations At Terminal 1 of Albany Airport

Visit the Terminal 1 Southwest Airlines Albany office and request the staff to make reservations for you or a group of people. The terminal staff will curate a well-thought-out itinerary for you, keeping all your needs in mind. If you wish to get your reservations with Southwest Airlines, you can do that at the terminal office. Keep in mind that your tickets are not from third-party sources; you can only request cancellations.

Manage Flight Bookings At Terminal 1 of Albany International Airport

At the Southwest Airlines Albany Terminal 1 office, you can request the terminal staff to modify your itinerary. Flight changes, adding extra services like baggage, special meals, pet travel, minor travel, and more. The Southwest Airlines staff will add All of these to your travel itinerary.

Check-In Flight At Terminal 1 of Albany International Airport

Reaching the Airport 2 hours before your flight is essential if you wish to check in at the airport. You can save time by checking in online and downloading your boarding pass in advance. Once done with your boarding, your flight will leave from Southwest Airlines Albany Terminal 1 departures.

Baggage Allowance And Claim At Terminal 1 of Albany International Airport

What luggage you carry depends on the class you fly in. So, refer to Southwest Airlines baggage policy for information on your luggage allowance. Upon arrival at Southwest Airlines Albany Terminal 1, you can claim your luggage when your flight lands.

Delayed, Lost And Found Baggage At Terminal 1 of Albany International Airport

Upon arrival at Terminal 1, if you find any issues with your luggage, you must report it to the airport authorities before leaving the airport. You will be notified by the staff about the staff of your missing luggage, and if damaged, then the airline might reimburse you. Keep all the bagge tags with you as it will make it easier for the staff to assist you.

Connectivity At Terminal 1 of Albany International Airport

Albany International Airport is under free seamless wifi connectivity. So when you visit the airport, you can use the Wi-Fi to stream and stay connected to the world. If you face any issues with the Wi-Fi, you can seek assistance from the Albany airport staff.

Unaccompanied Minor Service At Terminal 1 of Albany International Airport

Escorting your minor to the airport with all their travel documents is necessary. The airline staff will guide your minor to the destination airport. It is advised to stay 15 minutes after the flight departs if the Southwest flight has to turn around.

Pet Travel And Service Dogs Service At Terminal 1 of Albany International Airport

Your pet can travel with Southwest Airlines in the Passenger cabin only per their pet travel policy. For any concerns you have with pet travel, you can seek assistance from the Southwest Airlines Albany Terminal staff. Service dogs travel for free with their owners in the cabin.

Parking Facility Available At Albany International Airport

Albany International Airport has short-term, long-term, and economy parking facilities with valet service for travelers. You can opt for the one that meets your travel needs the most.

Lounge Availability At Albany International Airport

At the airport, you will find a military lounge at level 3 and a reading lounge at level 1. You can relax at the reading lounge before you join your travel journey.

Car Hire And Rental Services Available At Albany International Airport

Many car companies have offices in the Albany International Airport that offer hire and rental vehicle services. You find a vehicle service that caters to your travel needs the best at the airport.

Requesting Special Assistance At Terminal 1 of Albany International Airport

Request the Southwest Airlines Albany Terminal staff if you need mobility or medical assistance during air travel. They will make the necessary arrangements at the airport, during your flight, and at the destination airport.

All the information available here is about the services you can access at Southwest Airlines Terminal 1 at ALB Airport. You can access these when you are trying to plan a trip with the airline or want to visit the terminal office at ALB Airport. Safe Travels!

Southwest Airlines Albany Airport Map

Frequently Asked Questions (FAQs) of Southwest Airlines Albany Airport – ALB

What terminal is Southwest Airlines at ALB – Albany International Airport?

Southwest Airlines flights depart from / arrive at Terminal 1.

Where are the Southwest Airlines ALB terminal arrivals?

Southwest Airlines flights arriving at Albany International Airport will be received at Terminal 1.

Where are the Southwest Airlines ALB terminal departures?

Passengers are required to check-in at Terminal 1 at Albany International Airport.

What is the Southwest Airlines customer service contact number?

Travelers seeking to contact Southwest Airlines can call 18004359792.

Is there inflight wifi on Southwest Airlines?

Yes! Southwest Airlines offers WiFi connectivity on select flights and routes.

Is there Pet Travel Service on Southwest Airlines?

Yes! Pet travel services are offered only on the domestic routes within the U.S.A.


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