SriLankan Airlines Jakarta Office, Indonesia

Flight Queries? Call an Expert

Are you looking to fly to Sri Lanka with SriLankan Airlines? If so, then you might want to know more about the SriLankan Airlines Jakarta Office, Indonesia. This article will provide you with all the essential information about this office, including their contact details and what services they offer.
The SriLankan Airlines Jakarta Office in Indonesia is located in Cilandak Town Square, South Jakarta.The staff at this office are always ready to assist customers with any inquiries or bookings that they may have. They also offer a variety of services such as visa assistance, booking flights, and providing advice on the best deals for flight tickets.

Contact Details of SriLankan Airlines Jakarta Office, Indonesia

SriLankan Airlines Jakarta Office, Indonesia AddressCentennial Tower, Jl. Gatot Subroto No.24-25, RW.2, Karet Semanggi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12930, Indonesia
SriLankan Airlines Jakarta Office, Indonesia Contact Number  +62 21 2525201
Working HoursMonday to Friday (8:30 am to 5:30 pm)
Saturday (8:30 am to 12:00 pm)
Closed on Sundays and Public Holidays.
Online Check InClick Here
Check Flight Status of SriLankan Airlines Click Here
Customer Feedback FormClick Here

Airport Details of SriLankan Airlines Jakarta Office, Indonesia

Airport NameSoekarno-Hatta International Airport
Airport CodeCGK
AddressTangerang City, Banten 19120, Indonesia
Contact Number+62 215507300 

SriLankan Airlines Jakarta Office, Indonesia Address Map

Services Provided by SriLankan Airlines Jakarta Office, Indonesia

Flight Ticket Booking / Cancellation / ReschedulingAirport Transfers / Transportation
Web / Online / Airport Counter / Self Service Kiosk Check-inSports Equipment
Unaccompanied MinorSeats Enquiries and Selection
Baggage AllowanceSriLankan Airlines Mobile App
Duty Free AllowanceVisa on Arrival
Flight InformationTransit Information
Airport LoungesIn-Flight Duty Free
Visa InformationReceipts and Refunds
In-Flight Meals / EntertainmentTravel Insurance
Airport FacilitiesSriLankan Holidays
Delayed FlightsFlySmiLes
SriLankan Airlines CodeshareOneworld Partner
SriLankan Airlines Duty FreeMissing Luggage
Promotional FaresImmigration Services
Animals and PetsAirport / In-Flight W-Fi
Cargo ServicesSriLankan Airlines Lounges

Airline Policies and Procedures

Flying can be an incredibly stressful experience, especially if you’re not familiar with the policies and procedures of your airline. Knowing what to expect when booking a flight, cancelling a reservation, checking baggage, traveling with minors or pets, and in-flight services can help make flying much easier. So let’s break down these key policies and procedures so you can fly with confidence!

Booking Your Flight

The first step in any air travel journey is booking your flight. Before you book, double check that you have all the necessary information such as dates, times, airports, and passenger details. You should also compare prices from different airlines; some carriers offer cheaper rates for economy class tickets than others. Once you have decided on an airline and purchased your ticket, it’s a good idea to keep a copy of your itinerary handy just in case something unexpected happens.

Cancellation Policy

It is important to read through an airline’s cancellation policy before booking any flights. Depending on the type of ticket purchased (non-refundable or refundable), there may be fees associated with changing or cancelling reservations. Airlines usually have strict deadlines for making changes or cancellations missing this deadline may result in forfeiting the payment for the ticket altogether.

Checking Baggage

Before packing your bags for a trip, it’s important to understand the rules and regulations regarding baggage weight limits and size restrictions for carry-on items. Many airlines charge extra fees for checked bags that exceed predetermined weight limits or are oversized; some even charge extra for carry-on items depending on their size! To avoid any additional charges at the airport, it is best to check each airline’s policy online before flying.

Traveling With Minors

Parents who are planning on traveling with children should be aware of their airline’s policies regarding minors traveling alone or with an adult companion. In most cases, minors under 18 years old will need written permission from both parents (or legal guardians) before they can board the plane without supervision. They may also require additional documentation if they are traveling internationally. It is always best to contact the airline ahead of time to ensure that all paperwork is in order before arriving at the airport.


All airlines have different policies and procedures when it comes to booking flights, cancelling reservations, checking baggage, traveling with minors or pets ,and in-flight services . Knowing what these policies are beforehand can save travelers time and money in the long run by helping them avoid costly fees at airports due to violations of these rules . By thoroughly researching each policy beforehand , travelers can fly knowing exactly what to expect during their journey . Ultimately , understanding airline policies makes flying more enjoyable for everyone involved .

Oneworld Livery on SriLankan Airlines Flight

Frequently Asked Questions (FAQs) of SriLankan Airlines Jakarta Office, Indonesia

What is the address of SriLankan Airlines Jakarta Office?

SriLankan Airlines has its Jakarta Office located in Menara BCA Level 39.

What are the office hours of SriLankan Airlines Jakarta Office?

SriLankan Airlines Jakarta Office provides its passengers with convenient office hours between 8:30am and 5:00pm, Monday to Friday.

How can I contact SriLankan Airlines Jakarta Office?

The contact information is available on SriLankan Airlines’ official website and can be accessed easily. SriLankan Airlines’ Jakarta Office prides itself on responding promptly to all queries and requests, so customers are assured of a professional and seamless experience when they reach out to SriLankan Airlines for help. Contacting SriLankan Airlines Jakarta Office can accommodate all sorts of inquiries – from booking tickets, checking prices, and getting detailed flight information. SriLankan’s dedicated staff members are always more than happy to answer even the smallest of questions regarding their flights, making them a trusted partner for any traveler coming through Jakarta International Airport.

What is the flight schedule of SriLankan Airlines Jakarta Office?

SriLankan Airlines Jakarta Office offers daily flights from the capital of Indonesia, Jakarta. Passengers can plan their trips accordingly with Sri Lankan Airlines’ easy-to-use website, where the complete flight schedule is available for departure and arrival times. Not only are fares for SriLankan Airlines’ services at competitive prices, but passengers can avail flight tickets one month in advance to secure their seats as well.

How can I book a flight with SriLankan Airlines Jakarta Office?

To book a flight with SriLankan Airlines Jakarta Office, you can start by visiting SriLankan Airlines’ official website Once there, simply select ‘Book Flights’ from the menu and fill in your details to browse available flights.


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