Check out this comprehensive information if you need to catch a flight with SriLankan Airlines from Melbourne Airport. This helpful guide is intended to enable smooth business or leisure travel for you. The polite and friendly representatives at the SriLankan Airlines Melbourne Office are dedicated to resolving your queries at the earliest. The airline’s office is open from 9:00 am to 5:00 pm, Monday to Friday.
Contact Details of SriLankan Airlines Melbourne Office
Arrival and Departure of SriLankan Airlines flights are operated through Terminal 2 of Melbourne International Airport.
|SriLankan Airlines Melbourne Office Address||Sri Lankan Aviation Group Pty Ltd, Suite 546, 1 Queens Road, Melbourne, Victoria 3004, Australia|
|SriLankan Airlines Melbourne Office Contact Number||+61 3 8400 4353|
|Working Hours||Monday to Friday – 08:15 A.M. to 04:45 P.M.|
|Online Check In||srilankan.com/online-check-in|
|Check Flight Status of SriLankan Airlines||srilankan.com/flightschedule|
|Customer Feedback Form||airlinequality.com/airline-reviews/srilankan-airlines/|
SriLankan Airlines Melbourne Office Address Map
Services Provided by SriLankan Airlines Melbourne Office
You could feel overtaken by a lot of questions related to the following services. For a smooth and comfortable air trip, feel free to speak with the travel professionals at SriLankan Airlines Melbourne Office.
|Flight Ticket Booking / Cancellation / Rescheduling||Airport Transfers / Transportation|
|Web / Online / Airport Counter / Self Service Kiosk Check-in||Sports Equipment|
|Unaccompanied Minor||Seats Enquiries and Selection|
|Baggage Allowance||SriLankan Airlines Mobile App|
|Duty Free Allowance||Visa on Arrival|
|Flight Information||Transit Information|
|Airport Lounges||In-Flight Duty Free|
|Visa Information||Receipts and Refunds|
|In-Flight Meals / Entertainment||Travel Insurance|
|Airport Facilities||SriLankan Holidays|
|SriLankan Airlines Codeshare||Oneworld Partner|
|SriLankan Airlines Duty Free||Missing Luggage|
|Promotional Fares||Immigration Services|
|Animals and Pets||Airport / In-Flight W-Fi|
|Cargo Services||SriLankan Airlines Lounges|
Contact the staff at the SriLankan Airlines Office in Melbourne for reservation-related queries. You must provide the necessary details, as asked by them, to proceed with your booking while making the payment.
You might need to add/purchase extra seats, cancel your booking, or make other modifications to your booking. All such concerns are duly addressed by the expert staff at Terminal 2.
Contact the executives at the SriLankan Airlines Office located at Terminal 2 for cancellation and refund-related queries. It may be noted that a refund can also be claimed by filling out a request form available on the website of SriLankan Airlines.
You may speak to the executives at the office of SriLankan Airlines in case of baggage-related queries. If you have lost your baggage, inform the helpdesk team at Terminal 2 and follow the required steps to claim it back.
Although SriLankan Airlines has the following policy for free baggage, there may be exceptions in some cases, depending on particular routings, fares etc.
|Class Type||Maximum Weight||Maximum Dimension|
|Business||40 Kg||158cm / 62 inch|
|Economy||30 Kg||158cm / 62 inch|
|Infant (All classes)||10 Kg||115 cm / 45 inch|
You must visit Terminal 2 at Melbourne Airport for check-in, as your flight will depart from the same location. Keep your travel documents ready to show at the counter and get your baggage checked to receive the boarding pass. It is also advised to adhere to the instructions mentioned on your ticket.
SriLankan Airlines provides necessary arrangements for passengers with disabilities, unaccompanied minors, or even if you are traveling with your infant or child. You are suggested to reach out to the executives at Terminal 2 for relevant information and to avail the services.
SriLankan Airlines Lounge at Melbourne Airport
If you have free time, enjoy yourself with friends, family, or colleagues at the Qantas International Business Lounge and avail modern amenities while having a great business discussion. Passengers traveling in Business Class, First Class, Sapphire Tier, or Emerald Tier have access to this lounge.
You can book a car rental service from the airport.
Srilankan Airlines UL605 from Melbourne to Colombo
Frequently Asked Questions (FAQs) of SriLankan Airlines Melbourne Office
SriLankan Airlines flights are operated through the Terminal 2 of Melbourne Airport.
You can contact their travel representatives at +61 3 8400 4353.
The office remains open from 9:00 am to 5:00 pm, Monday to Friday.
Yes, it is available. You can speak to the staff at Terminal 2 for such queries.
Certainly! Be it about special arrangements for elderly, disabled passengers, children, or unaccompanied minors, you may seek guidance from the staff at Terminal 2 and avail such services.
You can make use of modern services such as dining, shopping, ATM, foreign exchange, medical, postal, printing and faxing, pharmacy, travel agency, wifi, disabled access, animal relief, and many more, at Melbourne Airport.