Turkish Airlines Abu Dhabi Office, UAE

Flight Queries? Call an Expert

Even if you have made all the necessary preparations to catch your flight, unforeseen emergencies may prevent you from getting where you need to go. As a result, if you are flying by Turkish Airlines from Abu Dhabi, we strongly suggest that you read this comprehensive information.

On your business or pleasure excursions, travel executives at the Turkish Airlines Abu Dhabi Office are there to help you right away so that nothing goes wrong.
Turkish Airlines flights operate from Abu Dhabi International Airport. The airline’s office remains open from 8:30 am to 6:00 pm, Saturday – Thursday.

Contact Details of Turkish Airlines Abu Dhabi Office

Turkish Airlines Abu Dhabi Office AddressAbu Dhabi Mall,
East Tower, 4th Floor,
PO. Box 51614,
Abu Dhabi,
United Arab Emirates
Turkish Airlines Abu Dhabi Office Contact Number+971 2 626 7771
Official Websitewww.turkishairlines.com/
Email Address customer2@thy.com
Online BoardingClick Here
Check Flight StatusClick Here
Official Youtubewww.youtube.com/TURKISHAIRLINES
Official Twittertwitter.com/turkishairlines
Official Facebookwww.facebook.com/TurkishAirlines/
Official Instagramwww.instagram.com/turkishairlines/

Airport Details of Turkish Airlines Abu Dhabi Office

Airport NameAbu Dhabi International Airport
Airport CodeAUH, OMAA
AddressAbu Dhabi – United Arab Emirates
Contact Number+971 2 505 5555

Turkish Airlines Abu Dhabi Office Map

Turkish Airlines Abu Dhabi Airport Terminal

Turkish Airlines flights are operated through Terminal 1 of the airport.

Services Provided by Turkish Airlines Abu Dhabi Office

Stuck with doubts or sudden situations? Contact the staff and seek assistance on various services listed below, as they aim to make everything passenger-friendly.

Ticket Booking and CancellationImmigration Services
Ticket ReschedulingAirport Facilities
Web Check-inDelayed Flights
Airport Check-inTurkish Airlines Codeshare
Unaccompanied MinorTurkish Airlines Duty-free
Baggage AllowanceTurkish Airlines Mobile App
Duty-free AllowancePromotional Fares
Flight InformationAnimals and Pets
Airport LoungesTurkish Airlines Lounges
Visa InformationConcierge Services
In-Flight MealsAirport Transfers
Missing LuggageSports Equipment
In-flight servicesAirport Transportation
Corporate Club ProgrammeSeats Enquiries
Turkish Do&CoVisa on Arrival
Turkish Miles&SmilesTransit Information
Travel InsuranceRefunds


To reserve tickets, you can contact the friendly staff at the Turkish Airlines Abu Dhabi Office or visit their ticket office. The tickets can also be conveniently booked on the website of Turkish Airlines i.e., www.turkishairlines.com. You need to refer to the first tab “Flight” on the homepage and proceed with filling in the required details. 

Manage Booking

Turkish Airlines allows you to easily manage your booking. You can make changes to your flight, make a seat selection, upgrade the class category, or add other details. Seek guidance from the staff or visit the website of Turkish Airlines to manage your booking.


As per an individual passenger, one unit of your cabin baggage should not be more than 23x40x55 in size. The weight should be limited to 8 kg. The maximum size allowed for one personal item as a bag is 40x30x15, in the case of Economy Class. 

However, if you are traveling in Business Class, you are allowed to carry two cabin bags, provided their size is not more than 23x40x55 and their weight is 8 kg (total 16 kg). Also, you can carry one personal item as a bag whose size is not more than 40x30x15.

Read more about the Baggage Policy of Turkish Airlines under different categories. You can also calculate the charges applied to your baggage.

Sports Equipment

Turkish Airlines allows you to carry equipment such as a bicycle, golf (first set without any charge), canoe, archery equipment, snowboard, hockey, bowling equipment, parachute, surfboard, hunting equipment, and much more. All these are safely transported and handed over to you after the flight journey. 

Click here to read more and also find the associated terms & conditions.

Musical Instruments

These are also transported with care by the airline. You can take small instruments such as guitar and saz along with you in the cabin without paying any fees, provided their total dimension is not more than 118 cm (width + length + height). Click here to know more.

Airport Check-in

Visit the Turkish Airlines check-in counter at the airport. You need to show the documents such as ID and passport. If you have discount tickets, you must show the related documents. Then your baggage will be checked and if it is found to be exceeding the limit, the defined rules will be applied. The boarding pass will be provided to you.

Online Check-in

Visit the website of Turkish Airlines and refer to the Check-in / Manage Booking tab on the home page to mark your online check-in. The check-in facility is also available on the airline’s Mobile App.

Flight Status

Visit the airline’s website and go to the “Flight Status” tab given on the homepage. Then you can select from the options – Arrival, Departure, Flight No., or Route, and enter relevant details accordingly, to view the status of your flight.

Special Assistance

Passengers with disabilities or those in need of medical devices are treated on priority. Whether a wheelchair is required or a piece of medical equipment needs to be carried inside the cabin, you must post a request for the same in advance. Here is a detailed guide on Turkish Airlines Special Assistance services.

Traveling with Infants or Children

Infants of at least eight years whose second birthday has not arrived yet are allowed to travel on discounted tickets. However, if you show a medical certificate with a statement that it is suitable for the patient to fly then your infants who are two to seven days old can also travel. Make sure to read the elaborated information on the same.

Traveling with Pets

Your pets can travel with you and the relevant charges will be applied. Get detailed information here.


This is a membership program by Turkish Airlines that lets you get award tickets, cabin upgrades, enhanced in-flight services, extra baggage, and many more special services. Know more to register on the website.

Turkish Airlines Corporate Club

This membership program is meant for companies that can enjoy exclusive benefits and services on corporate travel. 

Turkish Airlines Flight TK866

Frequently Asked Questions (FAQs) of Turkish Airlines Abu Dhabi Office

What is the Turkish Airlines Abu Dhabi Office Location?

The Turkish Airlines Office in Abu Dhabi is located at Abu Dhabi Mall, East Tower, 4th Floor, PO. Box 51614, Abu Dhabi, United Arab Emirates.

What is the Turkish Airlines Office Abu Dhabi Contact Number?

The contact number is +971 2 626 7771.

What are the office timings?

The office remains open from 8:30 am to 6:00 pm, Saturday – Thursday.

Is self-service kiosk check-in facility available?

Currently, the service is not available at the airport.

Is a car rental facility provided at the airport?

Yes, you may speak to the Turkish Airlines office staff to avail the facility.

Which terminal do I need to visit to board a Turkish Airlines flight?

You must head to Terminal 1 at Abu Dhabi International Airport.


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