Turkish Airlines New York Office

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This air operator’s offices work day and night to offer optimum service to their customers. The Turkish Airlines New York Office has recruited an efficient staff force to look over its services and interact with customers. People visit here to book tickets, cancel the journey, ask for a refund, or enquire about delayed flights. Customers may also come with issues regarding immigration, visa, duty-free goods, lost baggage, pet travel policy, etc. They can walk into the office with the problems or contact the airlines with the help of the official number. The officers will work efficiently to ensure satisfaction for every customer.

Details About Turkish Airlines New York Airport Office

Turkish Airline New York City Office Address350 Fifth Avenue Suite 7510,
New York, USA
Turkish Airline NYC Office Contact Details+1-212-261-0470
Emailinfo.nyc@thy.com, nyc.refunds@thy.com
Working HoursSaturday: Closed
Sunday: Closed
Monday – Friday : 09:00 A.M – 05:30 P.M (EST)

Official Website of Turkish Airlineswww.turkishairlines.com

Check-in: Turkish Airlines Check-in

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airline baggage services telephone number: +1-212-261-0470

Turkish Airlines Customer Service New York & Help Desk –

For your feedback / Complaints, and Comments: +90 850 333 0 849

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Phone: +90 850 333 0 849

Turkish Airlines General Management Office

Turkish Airlines General Management Building
Ataturk Airport, Yesilkoy 34149
Istanbul Turkey

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Nearest Turkish Airlines International Airport in New York

New York Airport (United States) is the nearest and best recognized for the outstanding & exceptional services and assistance it provides to its passengers. At the Turkish Airlines New York airport office, the staff is highly knowledgeable, and skilled they can handle travelers with their assistance. People are welcome to visit Turkish Airlines San Francisco International Airport (SFO) and speak with a Turkish Airlines official about their concerns.

Airport NameJohn F. Kennedy International Airport (JFK)
Airport AddressQueens, NY 11430
Airport CodeJFK
Opened in1 July 1948
Phone Number(718) 244-4444

Types of Planes / Aircraft available with Turkish Airlines

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

List of Concerns that can be resolved by the Turkish Airlines Sales Office in New York

  • Flight Ticket Booking
  • Online Check-in
  • Unaccompanied Minor Service
  • Flight Information
  • In-Flight Meals
  • In-Flight/Airport Wifi
  • Delayed Flights
  • Promotional Fares
  • Concierge Services
  • Airport Transportation
  • Visa on Arrival
  • Receipts and Refunds
  • Ticket Rescheduling
  • Self-Service Kiosk Check-in
  • Duty-Free Allowance
  • Visa Information
  • Immigration Services
  • Airport Facilities
  • Flight Ticket Cancellation
  • Airport Counter Check-in
  • Baggage Allowance
  • Airport Lounges
  • Missing Luggage
  • In-Flight Entertainment
  • Turkish Airlines Codeshare
  • Animals and Pets
  • Airport Transfers
  • Seats Selection and Enquiries
  • Transit Information
  • Trip Insurance
  • Turkish Airlines Duty-Free
  • Turkish Airlines Lounges
  • Sports Equipment
  • Turkish Airlines Mobile App
  • In-Flight Duty-Free
  • Privilege Club

List of Turkish Airlines Offices:


0 thoughts on “Turkish Airlines New York Office

  • David Matthews says:

    I am incredibly frustrated. I received notice that a portion of my flight was canceled and I am attempting to get a refund. I have spoken to Customer Service at the 800 call center three times and have been disconnected four separate times. I have tried the Chicago and NY sales offices but have never been able to reach a human being. My calls are always disconnected.

    Yesterday I received an email notice from Turkish Air that Flight 1881 on May 4 has been canceled. I would like a full refund of the $1070 charged to my American Express Card.

    The Call Center said they can only refund the amount in Turkish Lira and that to get the full refund in US dollars, I had to contact the US Sales Office but of course, I can’t get through to either the Chicago or NY office. I am frustrated beyond belief. To add to my frustration, the email addresses for the NY office keep getting bounced as invalid. If I do not receive a response soon, I will be contacting the Better Business Bureau and the FAA.

    At this point I have no idea how I am supposed to get a refund.

    • Carmen C Calero says:

      dispute the charges if you paid with a credit card, if not good look getting a refund, I’m going thru the same frustation trying to reach TK TOLL FREE NUMBER FOR THE LAST WEEK and you a recording saying you have to go online for now because due to an overwhelming amount of call they can process your call,

  • Willie Howard says:

    The staff present at the Turkish Airlines NYC office is always ready to extend support to help the customer even if it means going an extra mile. I was having a hard time booking my flight ticket and decided to take the help of the representatives. The staff members are really helpful.

    • how did you get in touch with someone in the NYC office for help.
      they canceled my flight, i need to get this rebooked but they are trying to charge me crazy fees.
      ive asked to speak with a manager and was promptly told no.
      i need help, if anyone has a number i can call for customer relations that would be most helpful

      • Silindile Mhlanga says:

        I have the same problem , the service is horrible my flight was cancelled and i requested a refund its been over 2 months they do not respond to emails and you can not reach them over the phone. my travel date is in 4 days and i still don’t have a response,. There is a lady called Mindy there, by far the worst customer service i have ever received.

    • Zumrut Koskar says:

      I have tried a half dozen times to call the NY office today. No one picks up, the mail box is full and the email I sent bounced back.
      How did you get thru?

  • Arnold Balantsov says:

    if you lucky you may get someone in airport(less likely). I need to get approved refund on my ticket and cant hold of nobody. call center like robots send you to sales office. In sales office nobody takes the phone. You on your own. Worst customer service airline i even deal in my life. WILL NEVER by ticket from them again.

    • I have been traveling with them since 1988 to Turkey nearly every other year. I was just there in May 2019 and now that my return trip was canceled twice by the airline, I asked for an open ticket so that I can figure out what to do next. Now they are trying to charge ME to book the return flight. Very tacky! Not a fan anymore.

  • Why is Turkish Airlines NYC Phone Number still in the waiting phase? How to connect with the officials as I needed to make some adjustments to my scheduled ticket. I get to the Turkish Airlines New York office, but the office is locked, please give me the best way to get in contact with the official.


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