Turkish Airlines New York Office

Flight Queries? Call an Expert

Looking forward to fly with Turkish Airlines, no place could be better than the Turkish Airlines New York Office in United States for retrieving full-fledged information related to your journey. Put your worries at rest; whether you want to know about the booking, cancellation, check-in procedure, extra baggage allowance, or flight change procedures. Their polite and customer-focused team will help you make your trip unforgettable and hassle-free. They will also let you know about the airline policies on pet and infant travel. So, contact them via call, email, or chat to avail of their exceptional services.

Turkish Airlines New York Office Address

350 5th Ave #7510, New York, NY 10118, USA

Contact Number of Turkish Airlines Office in United States

Phone Number: +1 718-244-4444

Email: basinortak@thy.com

Working hours :- 24hrs

Turkish Airlines New York Airport Address

John F. Kennedy International Airport, Queens, NY 11430, United States

Airport Phone Number: +1 718-244-4444

Turkish Airlines New York Airport Office Map Location

Turkish Airlines Official Website: https://www.turkishairlines.com/

Check Flight Status Here: https://www.turkishairlines.com/en-int/flights/flight-status/

Online Check-in: https://www.turkishairlines.com/en-int/flights/manage-booking/

Turkish Airlines Baggage Services Information

Turkish Airlines Baggage Services Contact Number/E-mail Id :- +080005 01565

For baggage inquiries: https://www.turkishairlines.com/en-int/any-questions/baggage-information/

Turkish Airlines Baggage Allowance

Overweight baggage chargesChecked baggageOversize baggage charges
Cabin baggageView Airlines HandExcess baggage charges

Worldwide List of Turkish Airlines Offices

Customer Care Turkish Airlines New York Office handles the following queries

Flight Ticket BookingCodeshare
Online Check-inAnimals and Pets
Unaccompanied Minor ServiceAirport Transfers
Flight InformationSeats Selection and Enquiries
In-Flight MealsTransit Information
In-Flight/Airport WifiRescheduling
Delayed FlightsKiosk Check-in
Promotional FaresDuty-Free Allowance
Concierge ServicesVisa Information
Airport TransportationImmigration Services
Visa on ArrivalAirport Facilities
Flight Ticket CancellationDuty-Free
Counter Check-inSports Equipment
Baggage AllowanceIn-Flight Duty-Free
Airport LoungesPrivilege Club
Missing LuggageReceipts and Refunds
In-Flight EntertainmentTrip Insurance

Gather all the essential information about your air travel from the customer help team present at the Turkish Airlines Office in New York, United States. Grab the offers that will help you enjoy your travel within your budget.


0 thoughts on “Turkish Airlines New York Office

  • My recent journey with Turkish Airlines was truly exceptional. From the moment I stepped on the plane, I was impressed by the clean and well-maintained cabin. The crew’s warmth and professionalism added to the overall experience. The in-flight meals were delicious, showcasing a taste of Turkish cuisine, and the entertainment system kept me entertained throughout the long-haul flight. Turkish Airlines sets a high standard for air travel.

  • David Matthews says:

    I am incredibly frustrated. I received notice that a portion of my flight was canceled and I am attempting to get a refund. I have spoken to Customer Service at the 800 call center three times and have been disconnected four separate times. I have tried the Chicago and NY sales offices but have never been able to reach a human being. My calls are always disconnected.

    Yesterday I received an email notice from Turkish Air that Flight 1881 on May 4 has been canceled. I would like a full refund of the $1070 charged to my American Express Card.

    The Call Center said they can only refund the amount in Turkish Lira and that to get the full refund in US dollars, I had to contact the US Sales Office but of course, I can’t get through to either the Chicago or NY office. I am frustrated beyond belief. To add to my frustration, the email addresses for the NY office keep getting bounced as invalid. If I do not receive a response soon, I will be contacting the Better Business Bureau and the FAA.

    At this point I have no idea how I am supposed to get a refund.

    • Carmen C Calero says:

      dispute the charges if you paid with a credit card, if not good look getting a refund, I’m going thru the same frustation trying to reach TK TOLL FREE NUMBER FOR THE LAST WEEK and you a recording saying you have to go online for now because due to an overwhelming amount of call they can process your call,

  • Willie Howard says:

    The staff present at the Turkish Airlines NYC office is always ready to extend support to help the customer even if it means going an extra mile. I was having a hard time booking my flight ticket and decided to take the help of the representatives. The staff members are really helpful.

    • how did you get in touch with someone in the NYC office for help.
      they canceled my flight, i need to get this rebooked but they are trying to charge me crazy fees.
      ive asked to speak with a manager and was promptly told no.
      i need help, if anyone has a number i can call for customer relations that would be most helpful

      • Silindile Mhlanga says:

        I have the same problem , the service is horrible my flight was cancelled and i requested a refund its been over 2 months they do not respond to emails and you can not reach them over the phone. my travel date is in 4 days and i still don’t have a response,. There is a lady called Mindy there, by far the worst customer service i have ever received.

    • Zumrut Koskar says:

      I have tried a half dozen times to call the NY office today. No one picks up, the mail box is full and the email I sent bounced back.
      How did you get thru?

  • Arnold Balantsov says:

    if you lucky you may get someone in airport(less likely). I need to get approved refund on my ticket and cant hold of nobody. call center like robots send you to sales office. In sales office nobody takes the phone. You on your own. Worst customer service airline i even deal in my life. WILL NEVER by ticket from them again.

    • I have been traveling with them since 1988 to Turkey nearly every other year. I was just there in May 2019 and now that my return trip was canceled twice by the airline, I asked for an open ticket so that I can figure out what to do next. Now they are trying to charge ME to book the return flight. Very tacky! Not a fan anymore.

  • Why is Turkish Airlines NYC Phone Number still in the waiting phase? How to connect with the officials as I needed to make some adjustments to my scheduled ticket. I get to the Turkish Airlines New York office, but the office is locked, please give me the best way to get in contact with the official.


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