Airport Terminal

Turkish Airlines O’Hare International Airport Terminal (ORD)

Navigating the pre-flight chaos can be overwhelming, leaving many travelers on the verge of tears. The unanswered questions and doubts that linger in the air can cast a shadow over what should be an eagerly anticipated flight. To ensure a smooth journey, it’s essential to gather all the pertinent details about your flight, the airport, and the airline you’ll be flying with. This comprehensive guide provides vital contact information and a rundown of key flight-related services and amenities available at the Turkish Airlines O’Hare Terminal (ORD). Whether you’re preparing for an upcoming flight or planning a future one with Turkish Airlines, departing from or arriving at ORD Airport, this guide is here to assist you.

Details of Turkish Airlines O’Hare Airport – ORD

The Turkish Airlines ORD Terminal is 5, at O’Hare Airport.

Airport NameO’Hare International Airport
Turkish Airlines O’Hare Airport Address10000 W Balmoral Ave, Chicago, IL 60666, United States
Airport CodeORD
Turkish Airlines O’Hare Airport Contact Number+18008326352
Turkish Airlines O’Hare TerminalTerminal 5
Working Hours24 hours
Official Websitewww.turkishairlines.com
YouTubewww.youtube.com/TURKISHAIRLINES
Facebookwww.facebook.com/TurkishAirlines
Twittertwitter.com/turkishairlines
Instagram Accountwww.instagram.com/turkishairlines

Services provided by Turkish Airlines at O’Hare Airport Terminal ORD

At the Office of Turkish Airlines at O’Hare Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket BookingTicket Ticket Cancellation
Flight Ticket ReschedulingOk to Board
Visa Services,Online Check-in
Baggage AllowanceDuty-Free Allowance
Flight InformationAirport Lounges
Visa InformationIn-Flight Meals
Airport TransfersMissing Luggage
Immigration ServicesValet Parking
Meet and GreetFlight Wifi
Airport WifiIn-Flight Entertainment
Airport FacilitiesDelayed Flights
Visa on ArrivalFirst Class
Business ClassEconomy Class

Turkish Airlines Flight Reservations At O’Hare International Airport – ORD

If you need assistance with flight reservations, the Turkish Airlines terminal at O’Hare Airport welcomes you. You can also make flight bookings on the Turkish Airlines website or mobile application.

Turkish Airlines Reservation Management At O’Hare Airport Terminal

Manage your bookings, make changes, and add flight-related services through the “Manage Booking” section on the airline’s website or mobile app. Trained airline representatives at the O’Hare Turkish Airlines terminal office are also available to assist.

Request For Cancellation / Refund Of Turkish Airlines Ticket At ORD International Airport

Please note that the Turkish Airlines O’Hare terminal office handles requests for cancellations and refunds only for tickets/reservations issued through official airline channels. Cancellation and refund policies are subject to the fare rules applicable to your specific reservation/ticket fare/class type.

Flight Status Of Turkish Airlines

To check your flight status, you can contact the Turkish Airlines O’Hare terminal office or visit the airline’s website and mobile application. You can get the status from the Turkish Airlines Chicago O’hare terminal arrivals and departures both respectively. 

Baggage Allowance On Turkish Airlines

Passengers flying with Turkish Airlines have specific baggage allowances based on their class:

  • Economy Class: 1 carry-on/cabin luggage (size ≤ 118 cm, weight ≤ 8 kg) and 1 personal item (size ≤ 85 cm, weight ≤ 4 kg)
  • Business Class: 1 carry-on/cabin luggage (size ≤ 118 cm, weight ≤ 8 kg) and 1 personal item (size ≤ 85 cm, weight ≤ 4 kg)
  • Checked Baggage: Up to 2 pieces of checked baggage (each piece size ≤ 158 cm, weight ≤ 23 kg) in Economy Class and up to 2 pieces (each piece size ≤ 158 cm, weight ≤ 32 kg) in Business Class.

For more information on baggage allowance or purchasing additional baggage allowance, you can contact the team at the O’Hare Turkish Airlines terminal office.

Check-in at Turkish Airlines ORD Terminal

Passengers have two options for check-in:

  1. In-person at the O’Hare Turkish Airlines terminal counter (check-in closes 60 minutes prior to flight departure).
  2. Use the online/mobile/web check-in feature on the Turkish Airlines mobile application/website.

For any other check-in queries, feel free to contact the airline’s office.

Turkish Airlines Inflight Wi-Fi

Turkish Airlines offers inflight Wi-Fi/internet service on most of its aircraft. Passengers can choose a Wi-Fi pass that suits their needs:

  • Unlimited Messaging Pass: $5 USD
  • 100 MB Data Pass: $8 USD
  • 250 MB Data Pass: $15 USD
  • Unlimited Internet Pass on Short Haul Flights: $15 USD
  • Unlimited Internet Pass on Long Haul Flights: $35 USD

Business class passengers and Miles&Smiles members enjoy complimentary Wi-Fi/internet access. For all Wi-Fi-related queries, reach out to the Turkish Airlines O’Hare terminal office.

Special Assistance Services At Turkish Airlines O’Hare Terminal

Turkish Airlines strives to accommodate all passengers with sensory/physical impairments, special needs, medical conditions, ensuring a pleasant flight experience. If you require special assistance services, please request them from the airline at least 48-72 hours before your intended flight’s departure time.

For details on the offered special assistance services, contact the Turkish Airlines O’Hare terminal office.

Travel With Pet(s) On Turkish Airlines

Turkish Airlines offers pet travel services, but it’s subject to availability, the airline’s pet policy, and regulations at the departure and destination airports. To book pet travel or request information, contact or visit the O’Hare Turkish Airlines terminal office.

Turkish Airlines Lounges

As a Star Alliance member airline, Turkish Airlines passengers can access the following lounges at ORD Airport:

  • SAS Business Lounge in Terminal 5
  • United Club in Terminal 1, Concourse B6
  • United Club in Terminal 1, Concourse B18
  • United Club in Terminal 1, Concourse C
  • United Club in Terminal 2, Concourse F
  • United Polaris Lounge in Terminal 1

Turkish Airlines O’Hare Airport Map

Frequently Asked Questions (FAQs) of Turkish Airlines O’Hare Airport – ORD

What terminal is Turkish Airlines at ORD?

The Turkish Airlines O’Hare operates from Terminal 5 at ORD International Airport.

Are most of the Turkish Airlines fleet equipped with Wi-Fi?

Yes, the majority of Turkish Airlines aircraft have Wi-Fi connectivity.

Can I make pet travel reservations with Turkish Airlines?

Yes, you can make pet travel reservations with Turkish Airlines.

How can I get in touch with a Turkish Airlines representative at the Turkish Airlines Chicago O’Hare terminal departures?

To speak with a Turkish Airlines representative at the departure, you can call 1-800-874-8875.

Where does Turkish Airlines manage all its flight operations, including arrivals and departures, at O’Hare Airport?

Turkish Airlines manages all its flight operations, including arrivals and departures, from Terminal 5 at O’Hare Airport.

View Comments

  • I would want to know more about the special luggage services offered by turkish airlines. Could you tell me about excess baggage charges, baggage restrictions, and possibilities for large or fragile items? I'm grateful.

  • My recent experience with Turkish Airlines at O'Hare International Airport Terminal was fantastic. The staff was friendly, and the overall travel experience was seamless. What truly impressed me was the excellent offer I received on baggage services. Turkish Airlines made the process of handling luggage not only convenient but also cost-effective. Kudos to the airline

  • First and foremost, the staff at the Turkish Airlines check-in counter were incredibly helpful and efficient. They made sure I had all the necessary information and documents, and the check-in process was a breeze. The airline's commitment to customer service was evident right from the get-go.

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