Air Greenland Reykjavik Terminal puts to rest passengers worries like the hunt for tickets, collecting all the essential details regarding an upcoming flight, ensuring that the pre-allocated baggage allowance meet the luggage requirements, onboard wifi, inflight dining, choosing a preferred seat for the flight are all put to ease. This article offers details centric to the Air Greenland terminal at Reykjavik. Passengers can use the information provided here to plan for their upcoming flights with Air Greenland that are arriving at or departing from Reykjavik.
Details of Air Greenland Reykjavik Airport
The Air Greenland Reykjavik Terminal is 1, at Reykjavik International Airport.
| Airport Name | Keflavík International Airport |
| Air Greenland Reykjavik Airport Address | 235, Iceland |
| Airport Code | KEF |
| Air Greenland Reykjavik Airport Contact Number | +354 425 6000 |
| Air Greenland Reykjavik Terminal | Terminal – 1 |
| Working Hours | 24 hours |
| Official Website | https://www.airgreenland.com/ |
| https://www.facebook.com/airgreenland/ | |
| https://twitter.com/airgreenlandsas | |
| You Tube | https://www.youtube.com/@AirGreenlandMedia |
| Instagram Account | https://www.instagram.com/air_greenland/ |
Services provided by Air Greenland at Reykjavik Airport Terminal KEF
At the Office of Air Greenland Reykjavik Terminal, passengers can avail themselves of the following services / amenities:
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Bookings
With Air Greenland reservation or bookings be it individual or group can be either made online visiting the official Air Greenland website or by physically visiting Air Greenland Reykjavik Terminal office.
My Bookings
With this managed trip tool passengers can make desired changes to their bookings such as add or make changes to seat selection, add baggage, add special services, add insurance, change flights, cancel flights, change name, cancel bookings, checking booking details and printing or downloading boarding pass. These changes can be made online by visiting the official Air Greenland website or by visiting Air Greenland staff at Reykjavik.
Check-in
You can check-in with Air Greenland in many ways, be it either online mode or offline mode. Online ways are through the official Air Greenland website or by Air Greenland Mobile App and the check in window opens between 48 hours and 30 minutes prior to your departure time. Additionally, you can also check out Reykjavik. Once done you can also choose your seat and print or download your boarding pass.
Traveling with Pets/Service Dogs
Air Greenland allows pets to travel in cabin as well as checked baggage. For in cabin travel the pet weight along with the carrier can only be up to 8 kg.Service dogs are allowed to travel in the passenger cabin as long as they are well trained, on leash and have to remain seated on the floor throughout the flight. You will have to show the supporting documents for your pet/service dog at Air Greenland Reykjavik Terminal.
Cancellation and Refund
If you have tickets issued by 3rd party travel sites, travel agencies or travel agents then you cannot request for reservations cancellation and or refunds at the office of Air Greenland terminal at Reykjavik. Only requests of cancellations or refunds for tickets directly issued by the Air Greenland airline’s official channels will be entertained.
Inflight Wifi
Air Greenland offers wifi on flights with Tuukkaq and the wifi plan costs about $6. Passengers can stream wifi on their personal devices.
Car Hire
Arrivals level of all terminals have courtesy phones or rental car agency counters which passengers can use to rent or hire a car befitting as per their requirements. Additionally any queries you have can be answered with the help of Reykjavik staff, airport website and / or Air Greenland terminal staff.
Baggage
Your baggage allowance is based on your flight fare or class type. Please refer to the airline website regarding free baggage allowance, extra or excess baggage allowance or checked baggage allowance. If you wish to purchase extra bags then it can be done by visiting either the official airline website, through the Air Greenland mobile app or during check-in at Reykjavik.
Lost, Delayed or Damaged Baggage
Passengers that are faced with delayed, lost or damaged luggage must report it immediately to an airline representative before leaving the airport at the baggage claim area or baggage service office. You can request additional assistance at the office of Air Greenland terminal at Reykjavik.
Special Assistance
Air Greenland understands that sometimes help is required so it takes an extra leap by being of assistance to passengers as per their request be it wheelchair assistance, children travelling alone, families travelling with kids, assistance for seniors, passengers requiring medical clearance, blind passenger, patients with hearing impairment or pregnant women.
Air Greenland Reykjavik Airport Map
Frequently Asked Questions (FAQs) of Air Greenland Reykjavik Airport
Air Greenland uses Terminal 1 of Reykjavik Airport.
Terminal 1 is used by Air Greenland for arriving flights.
Terminal 1 is used by Air Greenland for departing flights.
There is no inflight wifi or entertainment available in Air Greenland.
Air Greenland allows service dogs to travel with their owners in the cabin for free of charge.
Yes pets do fly in cargo with the airline.
Yes, a minor from age 5 to 11 years old can fly as an unaccompanied minor with the Air Greenland.
Yes a lounge service is available to passengers flying with Air Greenland.
Yes, Passengers should pre-book the rental cars and taxis from the Reykjavik Airport Official website.
