Qatar Airways Melbourne Office

Flight Queries? Call an Expert

The Qatar Airways Melbourne Office offers a wide range of significant services while placing a strong emphasis on client satisfaction. You may contact the friendly staff if you have any questions about your reservations or upcoming flight, and go ahead with a nice air travel experience. 

For Contact Details and Address 

The following information is specifically curated for your fast reference. If you wish to learn more about and keep up with Qatar Airways latest services and deals, don’t forget to follow them on social media.

Qatar Airways Melbourne Office AddressMelbourne Airport VIC 3045, Australia
Qatar Airways Contact Number Melbourne1300 340 600
Working Hours 8 a.m. to 8 p.m. daily
Customer Feedback Form
Check Flight Status of Qatar Airways

Airport Details of Qatar Airways Office in Melbourne

You need not worry about any concern, as the precise details given below will make it easier for you to proceed with a smooth air travel. 

Airport NameMelbourne International Airport
Airport CodeMEL
AddressMelbourne Airport VIC 3045, Australia
Contact Number+61 3 9297 1600

Qatar Airways Melbourne Office Terminal 

The arrival and departure of Qatar Airways flights take place at Terminal 2 of Melbourne Airport.

Services Provided by QA at Melbourne Airport Office

Qatar Airways Melbourne Office

Travel experts at Qatar Melbourne Office serve you with the best possible solutions. If you encounter an unlikely event related to the following services or in case of general queries, feel free to contact the Qatar Airways desk and enjoy your air journey to the fullest.

Flight Ticket Booking and CancellationQatar Duty Free
Ticket ReschedulingPromotional Fares
Web / Online Check-inAnimals and Pets
Airport Counter Check-inLounges
Kiosk Check-inConcierge
Unaccompanied MinorAirport Transfers
Baggage AllowanceSports Equipment
Duty-free AllowanceAirport Transportation
Flight InformationSeats Enquiries
Airport LoungesMobile App
Visa-related InformationVisa on Arrival
In-Flight MealsTransit Information
Missing LuggageIn-Flight Duty-free
Immigration ServicesReceipts and Refunds
Airport and In-Flight WifiTravel Insurance
In-Flight EntertainmentPrivilege Club Programme
Delayed FlightsQmiles Rewards


If you wish to book tickets, contact the staff at Qatar Airways Melbourne Office check-in desk that is stationed at Terminal 2. Once you provide them with your necessary details and make the payment, they will confirm your booking. Besides, you will also receive complete guidance on managing your baggage and other related concerns.

In case, you are looking to reserve tickets through the Qatar Airways website, Click here for the same and take advantage of exclusive benefits.


If you face sudden issues and wish to cancel your tickets, you must approach the representatives at the Qatar Airways counter for guidance. The refund, if applicable, shall be processed for you. 

Bookings made through online or offline travel agencies can be canceled at their end only. 

If your booking was done through the Qatar Airways website, you simply need to click here and locate the same. Then you may go ahead with the cancelation process.  

There may be unforeseen events due to which the flight can be canceled by the Airline itself. In such a scenario, you shall be provided with a reservation for another flight. If the airline is not able to do so, and more delay happens, you may have to look for a hotel to stay in. You can request compensation for expenses by furnishing relevant documents at the Qatar Melbourne Office. 


Baggage-related concerns are duly addressed at the Qatar Airways counter.

Click here to get full information on Qatar Airways baggage policy. You can also read about managing additional baggage and the relevant fees.

Lost and Found

If any of your items gets misplaced at the terminal, it is advised to contact the Lost and Found office. 

To report the loss on the website of Qatar Airways, click here to enter and submit the required details. 

Qatar Airways Lounge Melbourne Airport

Enjoy comfort and ease at the three lounges, Qantas International First, Qantas International Business, and Marhaba, located at Melbourne Airport. 

Click here and type Melbourne in the “Airport Lounges in” field. This will display details about the services offered at these lounges and what makes you eligible to use them. 


Passengers are guided with easy and fast check-ins at the Check-in Counter made available at Melbourne Office.  

To mark your check-in through the Qatar Airways website,  visit here and go to the Check-in tab to complete the process ahead.

Qatar Airways also offers smooth check-ins through its Mobile App. Visit here to get the app.

Special Assistance

All such concerns are efficiently handled by customer-friendly staff at the Qatar Airways Melbourne Office. Feel free to contact them and request arrangements relevant to your medical requirements. 

Besides, if you have questions regarding travel with children or animals, or even if you have made a reservation for an unaccompanied minor, you can contact the Qatar Airways desk and get your queries addressed. 

Qatar Airways has been consistently raising the standard of services by focusing on all areas of customer satisfaction.

Qatar Airways The World’s FIRST A350-1000 Flight

Frequently Asked Questions (FAQs) – Qatar Airways Melbourne Office

Where is the Qatar Airways Office in Melbourne located?

The Qatar Airways office is located at Terminal 2 of the Melbourne Airport. All the Qatar Airways flights are operated through this terminal.

What are the timings of the Qatar Airways office desk?

The representatives can be contacted at 1300 340 600 anytime from 8 a.m. to 8 p.m. The office remains open daily.

What if I want to make changes to my tickets at the Melbourne office?

The QA Melbourne Office staff can be approached three hours before departure for the same.

What kind of special services are available at Qatar Office in Melbourne?

You are advised to reach out to the friendly staff at the Qatar Airways office and ask for arrangements for people with special abilities traveling with you, or any other requirements that will meet your medical needs.

Additionally, you may get the necessary bookings made by contacting the Qatar Airways desk if you have any concerns about traveling with children or animals. In addition, you may have a reservation for an unaccompanied minor. All the related questions are addressed at the office. 

If a car rental facility is available?

Yes, you are suggested to get in touch with the Qatar Airways staff at Melbourne Airport. If you wish to book online, Click here for the same.


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