Air Canada Kona Airport Terminal – KOA

Flight Queries? Call an Expert

Air Canada Kona Terminal 1 is where you can put to rest your worries related to flying with Air Canada. This content offers details regarding the Air Canada KOA Terminal. At terminal 1 you will find resolutions to your queries about your flight with Air Canada. Assistance with Booking, details of an upcoming flight, pre-allocated baggage allowance, onboard wifi, inflight dining, choosing a preferred seat for the flight, Parking, Car hire, and more are provided at the terminal. You can use the information provided here to plan for upcoming flights with Air Canada be it the flight arriving at or departing from Kona.

Details of Air Canada Kona Airport – KOA

The Air Canada KOA Terminal is 1, at Kona International Airport.

Airport NameKona International Airport
Air Canada Kona Airport Address73-200 Kupipi St, Kalaoa, HI 96740
Airport CodeKOA
Air Canada Kona Airport Contact Number(808) 327-9520
Air Canada KOA TerminalTerminal 1
Working Hours24 hours
Official Website
You Tube
Instagram Account

Services provided by Air Canada at Kona Airport Terminal KOA

At the Office of Air Canada Kona Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking and CancellationTicket Rescheduling
Web / Online Check-inAirport Counter Check-in
Kiosk Check-inAirport and In-Flight Wifi
Unaccompanied MinorTravel with Pets or Animals
Baggage AllowanceDuty-free Allowance
Flight InformationAirport Lounges
Visa-related InformationPet Relief Area
Missing LuggageImmigration Services
First Class and Business Class Seats EnquiriesEconomy Class Seat Enquiries
Privilege ClubDelayed Flights
Transit InformationPrivilege Club
Seats Selection and EnquiriesConcierge Services
Airport FacilitiesIn-Flight Entertainment

Air Canada Flight Bookings And Cancellations At Kona

Terminal 1 of Kona Airport is where you will find the terminal office of Air Canada. You can request the staff present at the terminal office to make bookings for you. You can book in advance your hotel, car, and airport transfer along with your flight bookings. If you have tickets issued by 3rd party travel sites, travel agencies, or travel agents then you cannot request cancellation or refunds at the Air Canada KOA Terminal office.

Manage Air Canada Bookings At Kona

At Terminal 1 of Kona, you can request the staff to make modifications to your flight itinerary for you. You can request services like changing or canceling flights, pre-selecting a seat, Adding checked baggage, pre-ordering a meal, Booking a lounge, Making a reservation for your pet travel, adding sports equipment, or more. You can do it online yourself as well. 

Air Canada Flights Check-in At Kona

Checking in for your Air Canada flight can be done online and offline as well. Online ways are through the official Air Canada website or by Air Canada Mobile App and the check-in window opens 24 hours prior to your departure time. Alternatively, you can also do it at a self-serve Kiosk at the Kona. Remember check-in opens 12 hours for airport check-in prior to your departure time. Your flight will leave from the Air Canada KOA terminal departures once all the security checks are done.

Baggage Allowance And Claim At Kona

Baggage allowance is based on the flight fare class type that you are flying in. Refer to the Air Canada website regarding baggage allowance to get a clear idea. At the destination airport, you can claim your luggage once your flight lands at the Air Canada KOA terminal arrivals.

Lost, Delayed, or Damaged Baggage At Kona

In case you find an issue with your luggage then report it immediately to an airline representative before leaving the airport. It can be done at the baggage claim area or baggage service office. You can also request additional assistance at the office of Air Canada terminal 1 at Kona.

Inflight Wi-Fi and Connectivity At Kona

Air Canada has wifi plans that can either be bought online or while you are on board. You can stay connected and enjoy it on either your personal devices or seatback TV. Wifi plans offered are mentioned in the table given below:

Wifi PlanFee Charged
1 – Hour Pass$6.50
1- Way Pass$21
Monthly Plan$65.95

At Kona, you will find seamless wifi connectivity throughout the airport.

Pet Travel And Service Dogs With Air Canada At Kona

Air Canada allows pets to travel as cargo as well as in the passenger cabin with them. Service Animals are allowed in the passenger cabin for free as long as the required paperwork is submitted to the airline. If you need any assistance at the airport then you can ask the Air Canada KOA Terminal staff for assistance.

Requesting Special Assistance At Kona

It is always nice when a little guidance is provided and Air Canada cares for its passengers. So the airline provides medical and mobility assistance when you are traveling with them and provides bereavement fares as well.

Parking Facility Available At Kona

Parking at Kona Airport is available to you at a price. You will come across different plans offering different parking options based on your duration of stay and the type of vehicle. You can make your choice accordingly.

Hire And Rental Car Service At Kona

You will find a lot of car companies in Kona who are offering services like hiring a car or renting a vehicle. You can make a booking at the airport and enjoy your journey. 

Lounges Available At Kona

When facing delays or there is a layover you have an option to relax at the lounges available at Kona. Just buy a pass to enjoy the experience and rejuvenate yourself for your journey.

This content has information on the services available at the Air Canada KOA terminal 1. This information will be beneficial when you are planning a trip with the airline or are trying to reach the airline. Safe Travels!

Air Canada Kona Airport Map

Frequently Asked Questions (FAQs) of Air Canada Kona Airport – KOA

What terminal is Air Canada at Kona – KOA?

Terminal 1 is used by Air Canada for all flight-related business.

Where are Air Canada KOA terminal arrivals?

All Air Canada flights arriving land at the Terminal 1 of Kona Airport. 

Where are Air Canada KOA terminal departures?

Air Canada flights are leaving from Terminal 1 of Kona Airport.

Is there in-flight Wi-Fi or inflight entertainment in Air Canada?

Yes, There is paid inflight wifi available in flight for passengers flying with Air Canada.

Are service dogs allowed in Air Canada?

Air Canada allows service dogs to travel with their owners in the cabin free of charge.

Can pets fly in cargo with Air Canada?

Yes, pets do fly in cargo with Air Canada.

Can a minor fly alone with Air Canada?

Yes, a minor from age 8 to 11 years old can fly as an unaccompanied minor with Air Canada.


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