Turkish Airlines Toronto Office

Flight Queries? Call an Expert

Turkish Airlines is adding customer-centric innovation to offer travel essential services to enhance the comfort and safety of passengers. Add to that, with the Turkish Airlines Toronto office, passengers have the access to all the scheduled flight information that not just helps the passenger to plan their travel effectively but also helps them board the departure flight hassle-free. 

Turkish Airlines Toronto office at the Toronto Pearson International Airport (YYZ) is the one-stop-shop for all the travel essential needs as passengers can quickly get their travel queries resolved and can travel hassle-free. 

Turkish Airlines Canada center includes dedicated customer service counters and support desks that serve thousands of passengers on a daily basis, thus taking their customer-centric mission to the next level. 

Benefits of Turkish Airlines Toronto Office at the Pearson International Airport

In this post, we will let you know what all services you can avail yourself of at the Turkish Airlines Customer Service Desk at Toronto Airport – 

Turkish Airlines Flight Booking

Now, book the last-minute flight at the Turkish Airlines airport office in Toronto. You do not have to worry about the last-minute exorbitant prices, as you can avail of a similar day Turkish Airlines booking for a higher discounted price. Add to that, you get the freedom to choose your favorite spot on the plane, and an additional discount on the extra baggage. For all flight booking queries, feel free to call Turkish Airlines’ contact number Canada desk.

Flight Ticket Cancellation

Now get the accurate fare value on your booked flight with Turkish Airlines. At the Toronto airport office, passengers can avail of a last-minute flight cancellation, and receive a full refund in the original form of payment or convert them into a travel credit. All flight ticket cancellation requests can also be applied via the Turkish Airlines phone number in Canada.

Flight Rebooking

Have a change in your travel plans? Turkish Airlines Toronto office got you covered. Now with minimal Turkish Airlines change fees, passengers can complete the flight changes. Add to that, passengers can also avail of Turkish Airlines of same-day changes.

Flight Check-in Services

Turkish Airlines airport offices in Toronto allow passengers to complete the flight check-in services no earlier than 23 hours up to 2 hours prior to the scheduled departure. Passengers can avail of the check-in service at the Turkish Airlines Toronto contact number.

Class of Service Upgrade

Now take a last-minute class of service upgrade on your scheduled flight at Turkish Airlines airport offices in Toronto, and pay as low as 99 USD for the upgrade cost provided that the flight must be operated by Turkish Airlines. Class of service upgrade is available at Turkish Airlines Toronto office at terminals 1 & 2, and is available 24*7.

Flight Information

Check the live status of your scheduled flight by calling at the Turkish Airlines airport offices in Toronto, Canada. By seeking the much-desired information, plan your travel schedule well and head to the airport for arrival at your own pace!

Check your flight status here: www.turkishairlines.com/flightstatus

Turkish Airlines Airport Lounge

At the Turkish Airlines airport offices in Toronto, Canada takes an ideal time to relax and rejuvenate before you board for your scheduled departure. Add to that, take a power nap in one of the designated sleeping pods, and grab the savor delicacies and exclusive treats for free, regardless of the class of service booked with Turkish Airlines. 

Baggage Check-in

Passengers can simply avail of the checked baggage at the Toronto airport at the Turkish Airlines office as passengers can check the additional checked bags at a minimal cost.

Details About Turkish Airline Toronto Office

Turkish Airline Toronto Office Address & Contact DetailsTurkish Airlines 170 University Ave. Suite#400 Toronto On M5h 3b3, Toronto, Canada
Contact Numbers+1-416-260-4880
Reservation and Customer Care for 24 hours+1-800-874-8875
Official Websitewww.turkishairlines.com

Turkish Airlines Baggage Services Telephone Contact Numbers

For all baggage queries and lost and found issues, feel free to reach us at the below-mentioned number. Passengers boarding the flight with the additional baggage need to pay a Turkish Airlines baggage fee at the airport counter and need to check in up to three hours prior to the scheduled departure. 

Turkish Airlines Canada Contact Number: 1 -416-260-4880

Turkish Airlines Toronto Office for Reservation and Customer Care for 24 hours: 1-800-874-8875

Free Baggage AllowanceTurkish Airlines Free Baggage Allowance

Check-in: Turkish Airlines Check-in

Turkish Airlines Toronto Office Customer Relation

Turkish Airlines Customer Service Contact For your feedback / Complaints, comments: +90 850 333 0 849

Miles&Smiles Call Center

Passengers can avail of the Miles & Smiles membership for free and can book flights using the Miles & Smiles reward account. Feel free to reach out for all the related queries at the below-mentioned number.

Phone:  +90 850 333 0 849

Turkish Airlines General Management Toronto Office

Address: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Turkish Airlines Contact Number: +90 212 463 63 63

Fax: +90 212 465 21 21

Turkish Airlines Toronto Office Working Hours

Weekdays: 09:00 – 17:00

Saturday: Closed

Sunday: Closed

Types of Planes/Aircraft Available with Turkish Airlines

Total fleet: 372

787-9 DreamlinerA350-900
777-300 ERA330-300
737 MAX 9A321-200
737 MAX 8A320-200

Turkish Airlines Toronto Office Queries and Concerns

When does check-in close at the Turkish Airlines Toronto Office at the airport?

Turkish Airlines Toronto office at the airport shuts the check-in desk 60 minutes prior to the scheduled departure for domestic flights and 120 minutes prior for all international flights.

At which airport I can enjoy the Turkish Airlines Business Lounge?

Passengers can enjoy the business lounge at the Turkish Airlines Toronto office at Terminal 2B at the Toronto Pearson International airport and can be accessible 24*7 a week, 365 days a year. Add to that, passengers can enjoy the Turkish Airlines Business Lounge at the following airports – Istanbul, London, Sabiha Gocken, Ankara, Kuwait, Dubai, Seattle, New York, Paris, Mumbai, Sydney, and Abu Dhabi.

Can I change my Turkish Airlines booking details once I have made an online reservation?

Passengers couldn’t able to make any Turkish Airlines booking changes online after they had completed the reservation. All changes can be done via Turkish Airlines customer service Canada number. Turkish Airlines booking must be ticketed within a specific time, and the reservation validity period cannot be extended under any circumstances.

Can I make a seat selection at the Turkish Airlines office in Toronto?

Seat selection requests can be completed at the Turkish Airlines Customer Service Canada desk at the Toronto Airport. Depending upon your flight booking’s fare rule and ticket condition, the Turkish Airlines seat selection is free. Passengers can also check in seats online via the Turkish Airlines reservation portal by logging in with their booking reference or Miles&Smiles reward account number.

Can I speak to the Turkish Airlines flight executive about baggage issues?

You can contact our Turkish Airlines contact number at Canada airport and can speak to Turkish Airlines flight representatives regarding the status of your baggage report.

What if my baggage does not reach my stopover or final destination?

In case your baggage does not reach your final destination, please contact the Turkish Airlines Toronto office for all the Toronto-bound flights. Please note that passengers would be asked to provide a detailed description of the baggage, which will help Turkish Airlines flight executives in locating the lost and found articles. Please ensure that the baggage description and the address provided by the passengers must match the passenger record information. 

For the first 5 days after the baggage is delayed or missing passengers can feel free to reach Turkish Airlines’ contact number in Canada to assess the status of the affected article.

List of Turkish Airlines Offices:


0 thoughts on “Turkish Airlines Toronto Office

  • Luke Pelletier says:

    I have a family function for which I have to carry some extra luggage and the airlines allow only 32 kg. I am ready to pay for my extra luggage but I don’t know the charges. Can anyone please tell me How much I will be charged for extra baggage on Turkish Airlines?

  • My baggage did not arrive at the airport, it was supposed to be on the same plane. I want to enquire how to file a complaint for lost/ misplaced baggage at the airport? I had very important documents in them so it is very urgent that I get it back as soon as possible.

  • NOT SATISFIED!!!! I was not advised about price of the service itself, and that is VERY EXPENSIVE!!!! 1000$ for 3 tickets!!! It is unacceptable!!! I DO NOT RECOMMEND you!!! Beck Johnson it is a way much more expensive that other companies!!!

    • Jelena Radoman says:

      They are the worst. They were rude and refused to help. We did not PCR test. They said it would change that day. They did not change our ticket. When we said we could do the test in istanbul (we had 4 hours), they did not allow us. Each sentence was contradictory to the previous. We wasted $1500,00.00, energy, time. I believe it was racially based as well as they sold our seat who purchased the ticket the same day. I also believe they wanted us to buy a new ticket for $3000.00 Never ever. We would not use them, anyway, but at the time of the ticket purchase they were the only company.

  • 1- LBF Travel advertised for cheap flights to Jakarta for $610 (US) in July 2020.
    2- Thus, I made a reservation to Jakarta, departing on November 10, 2020, under Ref # PWVNHI on around July 14, 2020 via Turkish Airline.. When I received the visa statement on around August 8, I discovered that they charged more than the quoted price by about $54. Thus, I filed a dispute with the CIBC Visa who was successful in refunding the extra charge.
    3- On August 27, 2020, I discovered that the Indonesian borders is closed to foreigners , and entry visa could not be granted! Thus, I requested the full refund on the ground that the request for cancelation was filed 70 days before the departure date!
    4- On October 8, 2020, LBF notified me by email that the refund would be $410 (US) . On November 5, 2020, Turkish Airlines advised to contact LBF as the ticket was issued by a third party.
    5-On December 3, 2020, Clive of LBF requested by email to speak with me.
    6-On Feb 18, 2021, I follow up with Mr. Clive respecting the refund. He said he would get back to me in a while, and he never did. I had to follow up by emails. No answer to my emails! On April 28, 2021, Mr. Clive of LBF stated that the $410 refund can not be made as it is with the Resolution Dept.
    7- On April 30, 2021, I sent emails to LBF. No reply was received.
    8- on May 4, 2021, and May 11, 2021, I sent emails to LBF, CIBC, and Turkish Airlines. No reply was received.
    9-I am senior,and need the refund

  • Turkish Airlines prioritizes the concerns and issues of the passengers. I had taken a trip to the Turkish Airlines Toronto Office. The team members are exceptionally trained and have years of experience to help you get out of the jam. All your problems are well handled by the professionals.

  • I have booked tickets from Istanbul to Toronto on 9th of Febraury. Having all the necessary documents (visas, test results) we were not allowed to board by airline representative, because of “covid restrictions”!
    a week ago i flyed with KLM to Toronto without any issues and was allowed to cross the border by canadian officer as i was excempt from travel restrictions.
    Now Turkish airline does’t confirm the refund!
    How is that possible?
    Very dissapointed with that

  • Michelle Snyder says:

    I have booked my tickets with some other airline but I cancelled the tickets due to my health issues. And then I called on the Turkish Airlines contact number Canada to book my tickets for the same destination. The services provided throughout the journey were so good and the cabin crew members were so professional and polite. Amazing experience.

  • I was planning to book a flight to Toronto, Canada but the ticket cost was so high. Even after wasting a whole 3-4 days, my hands were empty. And then my mom told me to call on the Turkish Airlines Toronto office number to know the best options available. And I finally got a flight ticket within my budget. The executives of this airline are quite skilled and knowledgeable.

  • I canceled my ticket on the 17th but till now not received the refund amount. Filed a complaint report at the Turkish Airline Toronto Office, however, not happy with the airline’s response. If anybody has a better solution, guide me, and help me to gain my refund.

  • Turkish airline in-flight services are really poor. Please do not book any flights from this airline until you are happy to be relaxed. Nevertheless, you must bear in mind that if you miss your flight, they will never refund any number. The same thing happened to me, I wrote a complaint letter to the Turkish airline’s Toronto office, but they never responded. In fact, they never picked my call and the Turkish airline Toronto office number is always in an unreachable state.

  • My Kids are boarding the flight from Toronto on 13th December at 1:30pm to come to Baku via Istanbul. Do they need a COVID test prior to boarding?

  • abdolreza Ghofrani says:

    My name is Abdolreza Ghofrani. I have had bookings THR -IST TK 879 , 23 Feb 2020 and IST- TORONTO, TK 017 , 23 Feb 2020.
    Bookings for my return: Toronto-Istanbul, on 20 March 20. Due to outbreak of CONAVID19 ,soon after my arrival you declared all Turkish Airlines flights to and from Toronto as well as Tehran cancelled till further notice. I had no choice but overstay. You appreciate it is now two months that I have overstayed here in Toronto and my visa will expire soon and need to leave this country. I have contacted your office many times in Tehran to work out this problem .They however did not give any convincing answer. I also tried several times to contact your office here in Toronto. Again no answer whatsoever. My BOOKING ref. is UZUQBZ. You as an airlines have this commitment to find a solution to this problem. You should not leave the passenger on his own who have fully paid you for this travel. I called your office again today and was lucky that they answered this time around. I gave them all information and they said that they would return my call but it is still no answer. Please let me know quickly what you can do since I need to go back home urgently.
    Abdolreza Ghofani

  • Dimitre Markov says:

    My name is Dimiter Markov and I am writing on behalf of my Mother in Law Nina Solovyova who is supposed to fly on 28 May 2020 with TK Airlines. I contacted call center in Turkey and they have told me to ask here, since they did not know the answer.
    She has a ticket on May 28,2020 from Toronto( Canada) to Almaty ( Kaz) through Istanbul with TK Airlines .( Ticket Number 2352411908700) Flights are TK18 ( YYZ-IST) and after 5 hour layover next Flight is TK350( IST-ALA). She has only Kazakhstan Citizenship and my Question is :
    Will She be allowed to board both aircraft and does 14 days quarantine rule apply to her , since she is transiting from Canada to Kazakhstan.Or I will she be denied boarding, since she is not a Turkish citizen or upon arrival in Turkey she will be sent for quarantine, so her next flight is impossible?
    Original ticket was bought in February , when there were no such rules and 3-4 times was reissued due to flights cancellations.
    Would you please give me any information regarding her case, because nobody in TK call center did not know the answer..
    Thank you very much!
    I am looking forward to hearing from you!
    With regards,
    Dimitre Markov
    E-mail: dimm**kovbg@yahoo.com


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