Ethiopian Airlines Toronto Office

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The Ethiopian Airlines Toronto Office has 2 locations; there is a City Office situated at Bloor Street (East) and an Airport Office within Pearson International Airport. All Ethiopian Airlines flights, arrivals and departures, operate from Terminal 1 at Pearson International Airport.

Mentioned below are all the important contact details for Ethiopian Airlines Toronto Office.

Ethiopian Airlines Toronto City Office AddressEthiopian Airlines
Suite 1912 – 365
Bloor Street East, M4W 3L4,
Toronto, Canada
Ethiopian Airlines Toronto Airport Office AddressEthiopian Airlines
T1 Level 2,
Room No. EB 2035/36, Lester B
Pearson International Airport Office,
Toronto, Canada
Ethiopian Airlines Toronto Office Contact Number+1416 962 0005 [Ext. 202/203] | +1 905 405 0040 | +1 416-996-3384 | +1 416-996-5780 |
Toll Free: 1 800 445 2733 |
Fax: +1 416 962 0095
Official Websitewww.ethiopianairlines.com
Working hoursMonday to Friday: 09:00 A.M. to 05:00 P.M.
Online Check-inwww.ethiopianairlines.com/aa/book/booking/web-check-in
Check Ethiopian Airlines flight status herewww.ethiopianairlines.com/in/book/trip/flight-status
Check Ethiopian Airlines flight schedule herewww.ethiopianairlines.com/in/book/trip/flight-schedule
Email Addressyyzapt@ethiopianairlines.com
Twittertwitter.com/flyethiopian
Facebookfacebook.com/flyethiopian
Instagramwww.instagram.com/user/flyethiopian

Ethiopian Airlines offers services to ensure a seamless flight experience for all its passengers.

Airport Details of Ethiopian Airlines Toronto Office

Below are the basic information about Ethiopian Airlines Toronto Office.

Airport NameLester B. Pearson International Airport
Airport CodeYYZ
Address6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada
Contact Number+1 416-247-7678

Services Provided by Ethiopian Airlines Toronto Office

Ethiopian Airlines Services include the following:

Flight Ticket BookingTicket Cancellation
Flight Ticket ReschedulingOk to Board
Visa Information and ServicesOnline Check-in
Duty Free AllowanceFlight Information
Airport LoungesIn-Flight Meals
Airport TransfersMissing Luggage
Immigration ServicesShebaMiles
Valet ParkingFlight/Airport Wi-Fi
In-Flight EntertainmentAirport Facilities
Visa on ArrivalFirst Class Enquiries
Business Class EnquiriesBaggage Allowance
Delayed FlightsSpecial Assistance
Economy Class Enquiries

These services can be requested, and any other concern can be answered either by calling or visiting the Ethiopian Airlines Toronto Office, passengers can also go to the Ethiopian Airlines website.

Baggage

As per Ethiopian Airlines Baggage Policy, free baggage allowance depends on the ticket tier [Business, Economy] and route.

  • Carry-on Allowance:
    • Business/Cloud9: 2 carry-ons are allowed, with a weight of less than equal to 7kg each. Linear Dimension (L+B+H) of each must not exceed 118 centimeters.
    • Economy: 1 carry-on is allowed, of a weight less than equal to 7kg. Linear Dimension (L+B+H) must be less than equal to 118 centimeters.
    • The following items are permitted as cost free carry-on items:
      • Handbag (laptop bag), purse etc. 
      • Small camera and/or binoculars 
      • Reading material 
      • Baby’s food for flight 
      • Baby’s basket 
      • A fully collapsible cabin wheelchair and/or a pair of crutches and/or braces and/or another prosthetic if the passenger relies on it. 
      • Laptop without accessories and attachments
  • Checked-in Baggage Allowance:
    • Business/Cloud9: 2 items of luggage are allowed, with a weight of less than equal to 32kg each. Linear Dimension (L+B+H) of each must not exceed 158 centimeters.
    • Economy: 2 items of luggage are allowed, with a weight of less than equal to 23kg each. Linear Dimension (L+B+H) of each must not exceed 158 centimeters.

An additional fee is applicable to all extra baggage and to baggage that exceeds the limits of the set standard by Ethiopian Airlines. Passengers can also buy extra baggage allowance at the Ethiopian Airlines office or from the Ethiopian Airlines website, at the time of booking their ticket(s).

Passengers that require any additional information or need a thorough breakdown of the Ethiopian Airlines Baggage Policy can check the Ethiopian Airlines website or visit the Ethiopian Airlines Toronto Office or call the Ethiopian Airlines Toronto Office Contact Number.

Pet Travel Service

Ethiopian Airlines allows cats and dogs to travel along with the passengers, subject to availability and their terms & conditions, an additional fee is applicable.
For the complete Ethiopian Airlines Pet Policy, please go to Ethiopian Airlines website or contact the Ethiopian Airlines Toronto Office.

Cancellation

If an Ethiopian Airlines passenger wishes to cancel a flight booking, they must do so at least 24 hours before the intended flight.

If you require any clarification or have other concerns about Ethiopian Airlines Cancellation Policy, please refer to Ethiopian Airlines website. Alternatively, you can visit or call the Ethiopian Airlines Toronto Office.

Check-In

The check-in process is simple and easy. Passengers can check-in for their Ethiopian Airlines flight through either of the following methods:

  • Web / Mobile Check-in: Passengers can check-in themselves by visiting the Ethiopian Airlines website or can even download and install the Ethiopian Airlines mobile app. They can do their check-in at any point between 72 hours and up to 2 hours before the flight departure.
  • Counter Check-in: Passengers must arrive at least 3 hours prior to the intended flight and head to the Ethiopian Airlines counter and check-in. The counters stop check-in 1 hour before departure of each flight.
  • Kiosk Check-in: Passengers would need to locate a self-service kiosk at the airport of departure and check in through the option available in the kiosk.

Special Assistance

Presently, Ethiopian Airlines provides Special Assistance only on flights to and from U.S.A.

Passengers who have special needs due to a medical condition can request to make use of Ethiopian Airlines Special Assistance. The Special Assistance includes, but is not limited to: Wheelchair assistance, stretcher service.If you require a comprehensive detail of the complete Special Assistance offered by Ethiopian Airlines, please call the Ethiopian Airlines Toronto Office Contact Number, or visit the Ethiopian Airlines Toronto Office. You can also visit the Ethiopian Airlines website.

Also Check : Ethiopian Airlines Ghana Office

Ethiopian Airlines Airbus A350 Arrival to Toronto

Frequently Asked Questions (FAQs) – Ethiopian Airlines Toronto Office

Which terminal does Ethiopian Airlines fly from in Toronto?

Ethiopian Airlines uses Terminal 1 at Pearson International Airport for all of its flights, arrivals and departures.

What are the Ethiopian Airlines Toronto Office Hours?

Ethiopian Airlines has offices in 2 locations in Toronto
Ethiopian Airlines Toronto Office
City Office:
Ethiopian Airlines
Suite 1912 – 365
Bloor Street East, M4W 3L4,
Toronto, Canada
Working Hours
Monday to Friday
09:00 A.M. to 05:00 P.M.

Airport Office:
Ethiopian Airlines
T1 Level 2,
Room No. EB 2035/36, Lester B
Pearson International Airport Office,
Toronto, Canada  
Working Hours
Monday, Wednesday
09:00 A.M TO 05:00 P.M
Tuesday, Thursday, Friday, Saturday, Sunday
07:00 A.M. TO 3:00 P.M

Where does Ethiopian Airlines fly to?

Ethiopian Airlines connects 23 destinations through its domestic network and 127 destinations through its international network. For the complete list of destinations / route map please refer to Ethiopian Airlines website or visit/call Ethiopian Airlines Toronto Office.

Which planes are there in Ethiopian Airlines?

The Ethiopian Airlines fleet consists of over 80 planes, presently the models include:
Airbus A350-900, Boeing 737-700, Boeing 737-800, Boeing 737 MAX 8, Boeing 767-300ER, Boeing 777-200LR, Boeing 777-300ER, Boeing 787-8, Boeing 787-9, Bombardier Dash 8 Q400, Boeing 757-200PCF (Cargo Fleet), Boeing 777F (Cargo Fleet)

Where is the Ethiopian Airlines Toronto Airport Lounge?

At present, Ethiopian Airlines does not have a dedicated / independent airport lounge at Pearson International Airport.

 

0 thoughts on “Ethiopian Airlines Toronto Office

  • Can you provide information on the services available at the Toronto office for ticketing, reservations, and related inquiries? Are there specific hours of operation for these services, and how can passengers reach your office for assistance?

     
  • Just called to get some info on a layover. The gentleman told me a had reached the wrong desk. When I proceeded to explain I’ve tried numerous times to reach Ethiopian Airlines he hung up on me. I called back twice and he hung up on me each time. Extremely rude and unprofessional. I can see why the flights are so cheap. They need to beg people to fly with them. Disgusting.

     

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