Malaysia Airlines was founded on 12 October 1937 and Commenced operations on 1 October 1972(MAS) and 1 September 2015(MAB). Malaysia Airlines headquarters are located at Kuala Lumpur International Airport.
Last Updated on 10-05-2020
Malaysia Airlines Temporary relocation in London Heathrow airport until further notice
Due to Covid 19, Malaysia Airlines operates from Terminal 4 to terminal 2 in London Heathrow Airport until further notice
Terminal 2, Level 5 Departure Hall
London Heathrow Airport
Malaysia Airlines – Airport office in London Heathrow Airport:
Address: Malaysia Airlines
Room 2529 Mezzanine Balcony
Terminal 4, London Heathrow Airport
Middlesex. TW6 3XZ, United Kingdom
Enrich Email: enrich@malaysiaairlines.com
Malaysia Airlines Reservation office telephone contact numbers:
+ 44 (0) 3303650080
*Scotland people can use this number to reach Malaysia airlines.
Traffic: +44 (0) 20 8976 5063,
Cargo: +44 (0) 20 8759 8078
Lost and Found Baggage: +44 (0) 20 8976 5063
Business Hours
4 hours prior departure
24-hour call centre
For any ticketing, bookings, flight cancellations, general enquiries, please contact the call centre
Within Malaysia: 1 300 88 3000
Outside Malaysia: +603 7843 3000 (long distance call charges apply)
Missing Luggage Office (MLO)/Lost & Found Items
+603 8776 3733/ +603 8776 3742 (Business Hrs: 07:00 – 23:00, Malaysia time GMT+8)
Malaysia Airlines Official website: http://www.malaysiaairlines.com/
Malaysia Airlines Online Check-in: www.malaysiaairlines.com/online check-in
Check your Malaysia Airlines flight status here: www.Malaysia Airlines.com/flightstatus
Malaysia Airlines baggage services telephone contact numbers:
+44 (0) 20 8976 5063
For Malaysia Airlines baggage inquiries : Malaysia Airlines baggage inquiries
Central Baggage Tracing Office:
Malaysia Airlines
Level 3, Main Terminal Building
Kuala Lumpur International Airport
64000 Sepang
Selangor, Malaysia
Tel:ﾠ+603 8776 3747
Fax:ﾠ+603 8787 4670
Email:ﾠ mhlbag@malaysiaairlines.com
Opening times:ﾠ
Mon-Fri : 9 am-9 pm
Sat : 9.30 am-12 pm
Sun : Closed
Malaysia Airlines Baggage lost and found:Baggage lost and found – Malaysia Airlines
Malaysia Airlines Customer care call centre
Enquiries handled for Ticketing, bookings, flight cancellations, general enquiries, Enrich miles
Working hours: 24-hour call centre
Within Malaysia : 1 300 88 3000
Outside Malaysia:+603 7843 3000 (long distance call charges apply)
Fax:+603 8777 9615 (Malaysia)
Customer care enquiries Email: customer@malaysiaairlines.com
Media enquiries Email: media@malaysiaairlines.com
Missing Luggage Office (MLO)/Lost & Found Items: +603 8776 3733/ +603 8776 3742 (Business Hrs: 07:00 – 23:00, Malaysia time GMT+8)
Government Sales Department
4th floor, West Wing,
Administration Building, Southern Support Zone,
Kuala Lumpur International Airport, 64000 Sepang
Malaysia Airlines Academy
2 Jalan SS7/13
Kelana Jaya
47301 Petaling Jaya
Selangor Darul Ehsan
Malaysia
Phone: +603 7863 7500
Fax:+603 7804 3144
Email: mktg_maa@malaysiaairlines.com
Near-by Airports:
Near-by cities:
Attractions in London:
Types of Planes / Air craft available with Malaysia Airlines
Total fleet: 77
- Airbus A330-300
- Airbus A330-900neo
- Airbus A350-900
- Airbus A380-800
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX
Queries handled by Malaysia Airlines Customer service:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Enrich Miles
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