Aeroflot Airlines Ticket Agent Airport Office in Vilnius, Lithuania

For information about lost property found at Sheremetyevo Airport, please contact:
Phone +7(495)5787464,

Email lost-and-found-fe@svo.aero

Baggage not arrived from Aeroflot

If your baggage has not arrived, please contact:
Phone: +7(495)544-33-25, +7(495)664-14-99
Email lost-found@aeroflot.ru

Aeroflot Baggage claim submission address and documents to submit

Delayed baggage claim

If your baggage is delayed, you may submit the claim with in 6 months for domestic flights and 21 days from the baggage delivery date for international flights.

Documents to be attached to the claim:

  • application specifying the monetary loss
  • Property Irregularity Report (PIR)
  • baggage tag (original copy)
  • invoices (receipts) confirming expenses
  • contact details: address, telephone number, e-mail

Please submit all claims to:
P. O. Box 176, Sheremetyevo-2 Airport, Khimki District, Moscow Region, 141425, or to the nearest PJSC Aeroflot Representative Office (List of Aeroflot airline offices around the world).

Aeroflot on board: https://www.aeroflot.ru/ru-ru/information/airport/security

For more details about the rules of baggage in Aeroflot airline, click here

Travel during pregnancy with Aeroflot Airline

Expectant mothers can travel in aeroflot airline upto 28th week of their pregnancy. After 28th week of pregnancy, a medical certificate is required to travel.

Near-by Airports:

Attractions in Lithuania:

Types of Planes / Air craft available with Aeroflot Airline

Total fleet: 230

Airbus A320

  • Airbus A320-200

Airbus A321

  • Airbus A321-200

Airbus A330

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900

Boeing 737

  • Boeing 737-800

Boeing 777

  • Boeing 777-300ER

Ilyushin Il-96

  • Ilyushin Il-96-300

McDonnell Douglas DC-10

  • McDonnell Douglas DC-10-40

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11F

Sukhoi Superjet 100

  • Sukhoi Superjet 100

Tupolev Tu-134

  • Tupolev Tu-134

Tupolev Tu-204

  • Tupolev Tu-204

Yakovlev Yak-42

  • Yakovlev Yak-42

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