Ibex Airlines Customer Care Phone number | Address | Email

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Ibex Airlines Co., Ltd. is an airline headquartered in Koto Tokyo, Japan. It operates domestic services from Tokyo. Its main base is Sendai Airport, Natori, Miyagi. The airline was established on 29 January 1999.

Ibex Airlines Tokyo

Ibex Airlines Tokyo Address:
 Head Office:

1-2-3 Shinsuna, Koto-ku, Tokyo 136-8640

Ibex Airlines Miyagi

 Ibex Airlines Miyagi Address:

Operation Headquarters

Aza Minamihara Shimomasuda, Natori-shi, Miyagi 989-2401

Ibex Airlines Osaka

 Ibex Airlines Osaka Address:

3-555 Nishi-machi, Hotarugaike, Toyonaka-shi, Osaka, 560-0036

IBEX Air Charter in Lebanon

 General Aviation Terminal, Office FF10 South
Rafic Hariri Int’l Airport, Beirut, Lebanon
fax: +9611628332
alt: +9611628334/5
Email: info@ibexaircharter.com

Ibex Airlines Reservation Phone number | Open hours

 Reservation and Information Center 0120 – 686 – 009

 Opening hours: Everyday 6: 30 – 22: 00

When using mobile phone

 Ibex Airlines Tokyo number 03-6741-6688
 Ibex Airlines Osaka number 06-7637-6688
 Ibex Airlines Sendai number 022-716-6688

Ibex Airlines – Consultation window for visually impaired guests

For inquiries about boarding for customers with disabilities due to illness, injury or disability.

 Phone: 0120-029-377

 Opening hours: Everyday 9: 00 – 17: 00

Fax: 0120-029-366 When using mobile phone Navidial 0570-029-377

* We are accepting at the consultation desk of ANA bodymies inconvenient person.

Ibex Airlines Lost and Found contacts

For baggage and forgotten things on board, please contact the airport window.

Sendai Airport: 022-383-4106Chubu International Airport: 0569-38-8610Itami Airport: 06-6856-9137Oita Airport: 0978-67-1161
Fukushima Airport: 0247-57-1200Niigata Airport: 025-275-2454Hiroshima Airport: 0848-86-8800
Narita Airport: 0476-33-2300Komatsu Airport: 0761-22-3711Fukuoka Airport: 092-611-0934

*Ibex airlines are available at the ANA airport counter.

 IBEX Airlines comments or requests Email: goiken@ibexair.co.jp

Ibex Airlines Official website: https://www.ibexair.co.jp/

Ibex Airlines Online Check-inwww.IbexAirlines.com/in/gb/online check-in

Check Ibex Airlines schedule herewww.IbexAirlines.com/in/gb/flight schedule

Check Ibex Airlines flight status herewww.IbexAirlines.com/in/gb/flight status

IBEX Airlines Wheel chair assistance | Special needs (Ibex airlines consultation desk of ANA bodies with disabilities)

To book the wheel chair, please call in advance and reserve.

Ibex airlines consultation desk number: 0120-029-377 / 0120-686-009

Mobile phone 0570-029-377 (charge)

Fax: 0120-029-366

Open hours: 06: 00 – 17: 00

For more details, visit https://www.ibexair.co.jp/flight/support/help.html

Travel while pregnant in Ibex airlines

Ibex airlines Pregnant customers

Expectant mothers can travel in Ibex airlines until 36 weeks.

A medical certificate is required for the travel between 28 to 8 days ago including the expected birth date

A medical certificate accompanied by doctor is required for the travel within 7 days including birth date

*The date includes the expected birth date

* The medical certificate was issued within 7 days including the date of departure, please prepare one copy clarified that “aircraft travel is safe”.

Download Ibex airlines medical certificate here

For more details, visit https://www.ibexair.co.jp/flight/support/child.html

Types of Planes / Air craft available with Ibex Airlines

Total fleet: 10

Bombardier CRJ-100 Series

  • Bombardier CRJ-100
  • Bombardier CRJ-100

Bombardier CRJ-700

  • Bombardier CRJ-700

Queries handled by Ibex Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class

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